That is not what I was asking.
It clearly states in their T&C's that the insurance will be null and void if there is any information on the package that could be used to deduce the nature or value of the item.
I would like to see where it is written that UPS does not cover watches. I have been told by very senior UPS employees that their insurance covers watches. BTW watches are not jewelry.
I would like to see where it is written that UPS does not cover watches. I have been told by very senior UPS employees that their insurance covers watches. BTW watches are not jewelry.
Personnaly, I am now using this insurance, I believe this may be usefull to the community!
Here is the website: www.secursus.com
7.1. Requirements relating to the packaging of the Items:
7.1.1. Requirements applicable when the Items are handed over to any type of Carrier:
7.1.2. When the Items are handed over to La Poste, and in addition to those requirements set out in article 7.1.1.
- the Items must be shipped inside rigid containers such that the contents cannot be deduced by touching the container;
- the Items must be shipped inside a second packaging;
- there must be no information on the packaging that could be used to deduce the nature nor value of the Items. In particular, the packaging must not indicate (non-exclusive list): name or description of the Items; name of a firm; name of a website; any other information that could be used to deduce the nature of the Items;
- a photograph of the Package as well as of the Package’s contents must be taken before each shipment.
7.1.3. The Packages must be sent by registered mail with request of proof of delivery.
7.2. Requirements relating to the terms of Delivery of the Items: the Items or Packages must be handed over to the Recipient in exchange for a conforming signature of the Recipient.
7.3. Requirements concerning the value of the Items, as declared to Secursus: the Customer shall declare, to Secursus, the value of the Items carried. This must be backed up either by a commercial invoice or by a certificate of transfer indicating the value of the Items (case of secondhand Items) or by an expert appraisal indicating the value of the Items (case of secondhand Items). Please be informed that the value declared to Secursus cannot, under any circumstances, exceed the value indicated on the aforementioned documents in regards to new and secondhand Items.
7.4. Requirements concerning eligibility to avail of legal recourse: the Customer must retain its entitlement to seek legal recourse against the various parties involved in the shipment of the Items.
ATTENTION : read carefully the T&Cs ! : http://www.secursus.com/terms-and-conditions.php
The Cargo Insurance will not apply if the Customer does not meet all the following requirements:
I will try them, but before I'll go through the T&Cs twice, in both french and english. 😗
Also, kind of interesting for an established business but once logged into my account, my browser shows a HTTPS certificate error. This doesn't look serious for a business. 🤦
I talked with the founder on the phone, who has told me that the 7.3 condition is only applicable to professionals.
Basically, from what he told me, you need: to package the watch in a small box, put the small box in a bigger box, and make sure the value of the watch is not declared on the package (including the customs form?). Make sure you don't declare what's inside the box because most of the stolen packages go missing because a carrier's employee gets tempted by package's value and steals it (his words).
If anything goes south & it's a collector to collector transaction, the only thing you need to be refunded is a proof of payment (bank statement showing the wire, PP extract, ect.) and a "contract" stating that you sold X watch to Y guy (I don't know if an exchange of emails is enough, I would guess so but in my case the buyer asked for a written document, which is always the most secure thing to do).
EDIT: I agree for the HTTPS part, they also don't list a phone number apart from one in the T&C and it does not work if you call it :/ I think the business just started out...
I talked with the founder on the phone, who has told me that the 7.3 condition is only applicable to professionals.
Also, it's a little disturbing that to use this insurance they are essentially forcing you to lie on customs paperwork...if in fact you can't declare the value on the customs forms.
Hi All,
I’m making this post to give my feedback about a new service I use to insure my watches (or parts) during shipping.
As you may know , all carriers have excluded vintage and collector items from their insurance policy.
Fedex maximum is 1000$ maximum while DHL , Ups and others have completely banned watches from coverage. You better read carefully the condition terms!!
The worst part is that I was paying 1% to UPS , and realize few years later that watches were not covered. Of course when at the UPS office , they don’t tell you watches are not covered => when I asked them at the office they told me that is was insured!! May be the employees are not aware of that!
I discovered recently on Instagram Secursus , which is a french insurance company. They offer a 0,60% rate (usually 1% for the carriers' insurrance) : the most interesting part is that they are covering the final retail value of the watch.
I have done some search on OF and found this thread, it is the perfect case of trouble we all can have while shipping :
https://omegaforums.net/threads/fedex-international-package-lost-parcel-pro-claim.64442/page-3
Personnaly, I am now using this insurance, I believe this may be usefull to the community!
Here is the website: www.secursus.com
So in effect, you have to commit a criminal offence by falsifying a customs declaration to use this service?
Would anybody in their right mind ship a £10000 watch and declare at zero value?
The customs bill is always placed under the airway-bill therefore it is not visible when your package is being processed.
