Swiss Time Services - What a mess

You aremtalking to a guy that csomes up with meaninf
Gless waf
Don't worry man this guy (Trex) talks meaningless waffle, forums are full of them.

But..... 😕 I thought it was my job to contribute complete and utter bollocks to this forum???😕 Is my uninformed, nonsense no longer ludicrous enough for you chaps? 😁

Crikey boys I just read all the way through this and think everyone needs a calming beer or two.
God luck with the watch Perrier, relax tlizard and thanks for the sensibleness (is that a word ?) Archer.

People in glass houses shouldn’t throw stones.

I yearn for the nomadic days. Tents are resilient.

Lot of 'fakkin' about involved in putting a yurt up! Poles and skins etc???😕

Stones don't bother yurts.

So???😕..... no windows in Mongolia?.... 😕

Been off the forum for sometime with other interests and came back on yesterday, I was saddened to hear the OP's problems but quite surprised at the challenges this thread has raised. Its not for me to pass comment on this individual case, I have about a dozen watches serviced with STS a year, very few over the last ten years have returned with a problem and on the very rare occasion they do they have resolved quickly and efficiently. In fact it is this personal service (which is leagues ahead of Omega themselves) they endeared them to me in the first place.

I have also used Simon Freese, Rocco and many others, again their customers service has also been excellent but I have to find any watch maker who manages to get it right every time, and I include Omega themselves in this comment.

What puts STS ahead of the pack for me is the scale of their operation, the investment in tooling and equipment and the range of new and NOS vintage parts they have, I also value their personal customer service, which makes them a must go to for vintage stuff for me, That said I am sure I may be biased as I have probably put hundred of watches through them in the last decade and I can only recall four or five where I have had challenges, which have all been resolved quickly, promptly and at no cost to me (including postage) .

Its a real shame that its come to this and a shame that a company who work really hard on their reputation (especially as one of the largest independent service centres out there) will potentially suffer from both the title of this thread and some of the comments but then that is the right we have of free speech. In a world where the big watch houses are becoming more controlling and obstructive of independent watch makers (especially those like STS, Rocco etc who are Omega approved) it doesn't take too much of an excuse for manufacturers to give them a tough time, which would be fine if they were perfect themselves, but they are not.

Appreciating Archers and others comments vintage watches are not an exact science and I respect any watch maker who is willing to take this work on, especially as there is an increasingly limited supply of parts and manufactures are stock piling them for themselves or charing increasingly outrageous prices for spares (such as Omega).

I hope the OP manages to get their watch sorted and perhaps since starting the thread they have been able to pick up a further conversation with Tony or wider STS, hope it gets resolved positively.

Welcome back!

Thanks Tom

I'm sorry to hear about your problem. I could feel your frustration cuz I have the same problem with a watchmaker (not STS) when I brought my watch for cleaning. We just learn from our mistakes and hope it won't happen again. Good luck to whatever decision you have!

I have had a bad experience with them too. I sent my Speedmaster 4.5 for a service and then it stopped working just after the two year guarantee ran out. I was told it needed a full service again despite the fact that I had only worn it occasionally since.