I experienced similar w/a pack from Amazon..it was not an expensive watch but couple of articles w/a value slightly over $100 USD. I immediately notified Amazon and in matter of minutes, Amazon responded with "sorry, looks like you package was stolen...." and "don't worry, we will send replacements...." and the replacements were shipped overnight! Now, that's customer service!
Yeah I’m with @larryganz on this one, having it delivered to a UPS Store or the like, or perhaps you place of work, is the best course of action.
Short of proper insurance, signature required, etc., having it delivered to a secure locker or a place where someone is always there to sign, is the best option. IMO.
For the USPS, anything insured for $500 or under doesn't require a signature, you have to pay extra for it.
If it was insured for more than $500, signature confirmation is automatically included at no extra cost.
Hamilton Richmonds typically sell for at least $500 to $600 or more. How much did the seller insure the watch for?
UPS store is a non-starter for me. I am care-free so the USPS post office across the street is more attractive than the UPS store across town. I like the the suggestion of having to sign for the package though. Makes sense in my case.
USPS used to do this but I'm getting more packages left at the door. A change of policy?
I think this is just a lesson learned then...if the seller doesn't use a signature, you should be asking for it.
USPS delivered it, so they can't control if someone steals it from your doorstep.
Typically it’s the sellers responsibility to get the item in buyers hands ....
So if the usps failed due to the incorrect services used .... if should fall back to the seller....
Best
Bill
If I was the buyer I would be charging this back in a heartbeat... would not think twice.
Thanks for letting me know...
That was advise for the OP .
Sure. Here's the thing - we don't know the details of what was disclosed to the buyer in terms of the shipping. I am assuming that the seller listed that the package would be sent tracked and insured, and didn't mention the signature. If so, when the OP bought the item he accepted those terms, and based on what he has said he didn't specifically ask for a signature. Trust me some people are willing to roll the dice to save what amounts to practically nothing, no matter how much you try to convince them otherwise - not saying this is the case here, but it happens.
As far as I can see with the information we have been provided, the seller fulfilled the terms that were agreed to. If the OP can show that's not the case, I'll gladly revise my view on this. This is why eBay has denied a claim, and IMO rightly so.
You say you would charge back in a heartbeat - to me that's fraud.
Cheers, Al
Hi Al
I cant FORCE my credit card company to do a charge back. You tell them what happened.. they determine if a charge back is a proper thing to do. But There is fault on the seller to get the item to the buyer not to his house or close to his house.
Bill
