Forums Latest Members

How long should an Aqua Terra 2500 run without winding?

  1. GordonH May 26, 2021

    Posts
    5
    Likes
    1
    Greetings all forum members, this is my first day in the forum and I have a question for you.
    I bought a 2006 Aqua Terra, which has the 2500 movement, last year. I bought the watch from a jeweler's and was told that it had been fully serviced.
    I and am very pleased with it, apart from the fact that it keeps stopping. If I wind it 60 full turns, as I've seen recommended elsewhere in the forum, it keeps reasonable time for about 2 days, losing about 8 seconds a day. On the third day it loses several minutes, quite often stopping later that day. I've fully wound it 4 times in the last 12 days, during which time it has lost between 3 and 13 minutes between windings, and stopping completely once. I'm fairly active and even wear the watch when I'm in bed, so I would have thought that it should continue keeping good time. At present, it's like having a manual watch!
    How long should it run before having to wind it and what do you think may be wrong with it?

    Regards

    Gordon Aqua Terra 2500.jpg
     
  2. Archer Omega Qualified Watchmaker May 26, 2021

    Posts
    20,568
    Likes
    45,973
    If worn all the time it should run until about 2 days after you stop wearing it.

    Did you get any documentation of the service? Did the jeweller do the work in house or send it out? If it was in house, do they have a watchmaker certified by Omega to work on co-axials, and who has access to parts?
     
    GordonH likes this.
  3. dstfno May 26, 2021

    Posts
    156
    Likes
    131
    Doesn't sound right. When worn constantly you don't have to wind an automatic watch, it does that itself by the motion of your wrist.
     
    GordonH likes this.
  4. Donn Chambers May 26, 2021

    Posts
    867
    Likes
    1,044
    My guess is that the “service” done by the jeweler was to open the back to see if it “looked good” and maybe ran a pressure and timing test.

    I always take claims of a complete service on pre-owned watches from jewelry stores with a grain of salt. They want to make the most profit they can with the least effort - that means they probably won’t service a watch unless it isn’t working. If you read the fine print from a lot of the big online sellers, they admit this. They often offer a short “warranty” to fix the watch if it breaks shortly after, hoping they won’t have to.

    something is wrong with the watch, and it needs a real service. I wouldn’t send it back to that jeweler who claimed it was serviced, but just send to Omega or an independent with a parts account and do it yourself.
     
    GordonH and Duckie like this.
  5. GordonH May 27, 2021

    Posts
    5
    Likes
    1
    Thanks for all the quick replies. I wanted your feedback before either taking it back to the jeweler or sending it to an Omega dealer. Having read your replies I'm going to send it to an Omega dealer.

    I didn't get any documentation with the service. They offered a 12-month warranty, and they did send it away to have the regulator adjusted last August after I took it back there after it began to lose around 40 seconds a day. It came back about 3 weeks later and I recorded its accuracy over a period of 6 weeks (until I had to move it back an hour for British wintertime) and it gained a total of 94 seconds during that time, which is just over 2 seconds per day, so I was very happy with it.

    Problems began about a week after I had moved it back an hour. It would sometimes keep good time for up to 2 weeks and would then lose anything up to 60 minutes in a day, usually overnight. This problem has gotten worse until it has reached the point of stopping completely every 3 or 4 days now.

    Thanks again for all your advice. I'll let you know how I get on!
     
  6. LuckyLes May 27, 2021

    Posts
    115
    Likes
    93
    If it is still under the 1 year warranty, go back to the jeweller you purchased it from and get them to honour their warranty.
     
    GordonH likes this.
  7. Archer Omega Qualified Watchmaker May 27, 2021

    Posts
    20,568
    Likes
    45,973
    I agree, but insist they send it to Omega.
     
    Buster, DaveK and GordonH like this.
  8. GordonH May 27, 2021

    Posts
    5
    Likes
    1
    That's a good idea. I bought the watch in January 2020, so imagine that the warranty will have expired, but it is worth asking the jeweler if they are willing to contribute towards the cost of sending it to Omega for repair, as it certainly wasn't cheap!
     
  9. Donn Chambers May 27, 2021

    Posts
    867
    Likes
    1,044
    The fact that they adjusted the regulator when the timing was off so badly tells me they don’t use a watchmaker I would trust.

    that’s a trick to make the watch look better than it is when it really needs a service. The regulator is meant for small timing adjustments, not large ones.

    I think you are better off going straight to Omega yourself.
     
    GordonH likes this.
  10. GordonH May 27, 2021

    Posts
    5
    Likes
    1
    That makes a lot of sense. There's an Omega dealer in Newcastle who we've used to service my wife's watch, so I'll take it there next week.

    It will be interesting to hear what they say when I describe the problem to them...
     
  11. GordonH Jun 7, 2021

    Posts
    5
    Likes
    1
    I took my watch into the Omega dealer today and they're sending it to Omega for a quote for the repair. I'll let you know the outcome...
     
    flw likes this.