gbesq
·The shipper when I ship a product. That is why I price in shipping and insurance. If a package from Amazon doesn't arrive I don't consider that my problem.
The shipper when I ship a product. That is why I price in shipping and insurance. If a package from Amazon doesn't arrive I don't consider that my problem.
If you're a receiver of a package from Amazon and it's stolen from your doorstep, Amazon -- and whatever carrier they used -- WILL consider it to be your problem. At least if you live in the U.S.
I'll bet that this email will be ignored when it comes time to make a claim - they will point you to their terms and say "sorry, not covered."
Exactly my thoughts!
I'll bet that this email will be ignored when it comes time to make a claim - they will point you to their terms and say "sorry, not covered."
Lots of wiggle room in this clause 6.2. Only official businesses will be covered, sounds like only merchants will be covered. I don't believe watch forums are considered official businesses in watch sales. Slippery...slippery...I suggest that their customer service people read the Ts & Cs a little more closely.
6.2. THE PARCEL INSURANCE DOES NOT COVER:
...
- ITEMS SHIPPED THAT ARE SOLD/PURCHASED ON AN ONLINE MARKETPLACE BY INDIVIDUALS. ONLY OFFICIAL BUSINESSES WILL BE COVERED UNLESS APPROVED IN WRITING.
Hallo friends,
I tried, but
- neither DHL nor UPS accept watches (and jewelry) to be shipped!
- DHL to foreign countries insures only up to 5000€.
In case you declare a lets say dive instrument, I dont know how they react to realize in case of a claim, it was a diver's watch???
- I dont know wether Fedex accepts private shipments (from Germany).
But as to say, I shipped and got shipped hundreds of watches over Ebay, auction houses, C24 and mostly private and
=> I never lost a parcel or watch by shipment! Isn't that fine? Ok one or two were broken, so at least I do not care too much.
Greetings Konrad
I wrote them with the exact same question as Davidt and got the exact same answer which I view, at best, as a qualifed "maybe.". Frankly, I'm not convinced. There are way too many "outs" in their terms and conditions for my comfort level. I'm sticking with the USPS. I'd like to hear from a forum member, if there are any, who insured through Secursus, suffered a loss, made a claim, and got paid. Anyone?
Not for me. I’d want something more specific that expressly stared that a person to person private sale is covered for loss regardless of whether section 6.2 applies.
@gbesq
They may ship, but not insured, obviously...
Look here the DHL conditions for Germany.
That is for shipping from Germany, wether in other countries the conditions are different, I dont know.:
https://www.dhl.de/dam/jcr:e144c967-c2aa-4dc4-a505-e4d7ee271ba2/dhl-wertgegenstaende-en-072023.pdf
I spoke to my local UPS. They said they will insure a watch up to $25k if shipped within the USA, at cost of $3 per $100 of value. They suggested that if they packed it (no additional cost) then any claim for damage or loss would be easier to claim. Otherwise, if I packed it, then I needed to photograph the packing and follow their requirements.
They told me that shipping watches from the USA to Canada would only be insured up to $3300, and shipping from the USA to other countries was limited to $2500 in value.
I was surprised that they went up to $25k and asked a couple times if I had heard correctly, and she (patiently) confirmed it was $25k. I asked if they were insuring under Parcel Pro and she said no, it was under UPS.
This is according to the one clerk at my one office. Does this agree or disagree with anyone else's understanding of the UPS limits?