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Perseus
·I'm sorry for the loss of the other watch and I'm very glad that Omega was willing to do the right thing.
Omega Boutique Houston Galleria lost my watch and came through!!
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sc-texas
·Good for them. They stepped up.
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sc-texas
·They only owed him the value of the lost watch. Under Texas law
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Slo084
·Sorry for the lost but glad Omega did the right thing at the end.
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repoman
·I love a story with a happy ending! Never in doubt Omega would do the right thing.
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Omeg@007
·taaadaaaaaaaaaaaaaaaaaaaaaaaaaaaaa 😀
Nice man....
Nice man....
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thatonewatchdude
·Well done. Glad Omega got their act together. I can't believe initial person was refusing to let you pick any watch that should of been instant - of course sir!
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gatorcpa
··ΩF InvestiGatorWell done. Glad Omega got their act together. I can't believe initial person was refusing to let you pick any watch that should of been instant - of course sir!
Omega had to make sure that the old watch was really gone and also needed to get approval from mother ship in Bienne.
Good to see Omega do the right thing in this instance.
gatorcpa
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Prieto9000
·Nice outcoming. IMO Omega is a consumer driven company that wants happy costumers. I´ve been dealing with them for spare parts and the person on the other side of the phone has been super kind and got me everything I asked for.
Last week I sent my PO to the service center because the bezel was loose and they fixed it free of charge and they even payed for overnight shipping back and forth. I didn't had to pay a dime for the repair.
Last week I sent my PO to the service center because the bezel was loose and they fixed it free of charge and they even payed for overnight shipping back and forth. I didn't had to pay a dime for the repair.
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GuiltyBoomerang
·@pudz glad to hear everything worked out with Omega and that you have a replacement that suits.
@meganfox17 80:6 = 13.33 l/p ratio and rising ;p
@meganfox17 80:6 = 13.33 l/p ratio and rising ;p
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Edward53
·Very glad Omega did the right thing. One really shouldn't expect anything less from such a company and even if it took a while to get there, the end result shows that perhaps the senior management know what they are doing after all. "Bis dat qui cito dat" but you can't always have everything.
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mozartman
·You did read the entire thread correct? When and where was Omega out of line? The OP has a new watch now, and the timepiece was lost on transit through the courier.
