I love mine and have never had any issues (have given it a few good whacks over the years)… I think if you had done anything to cause this you would remember the incident. Looks like a manufacturing defect to me and I would 100% try to get it replaced.
Just cross check all serial numbers / paperwork etc match up if they swop the case....
Similar issue here.
Cost me about 1250 Euro for a partial case replacement. I think they called it an outer case replacement. They engraved the original serial numbers on the new case.
I clearly did the damage with the spring bar, but I would just never have believed that the force of the spring in the spring bar could damage a ceramic case. I think it's as Al said - even a small force at the wrong angle concentrated on a small area can do serious damage. I am being super careful these days and try to avoid strap changes when I can.
This is my first and last ceramic watch. I love the watch, but I will stick with metals from now on 😀
Similar issue here.
Cost me about 1250 Euro for a partial case replacement. I think they called it an outer case replacement. They engraved the original serial numbers on the new case.
I clearly did the damage with the spring bar, but I would just never have believed that the force of the spring in the spring bar could damage a ceramic case. I think it's as Al said - even a small force at the wrong angle concentrated on a small area can do serious damage. I am being super careful these days and try to avoid strap changes when I can.
This is my first and last ceramic watch. I love the watch, but I will stick with metals from now on 😀
This is my first and last ceramic watch. I love the watch, but I will stick with metals from now on 😀
Similar issue here.
Cost me about 1250 Euro for a partial case replacement. I think they called it an outer case replacement. They engraved the original serial numbers on the new case.
I clearly did the damage with the spring bar, but I would just never have believed that the force of the spring in the spring bar could damage a ceramic case. I think it's as Al said - even a small force at the wrong angle concentrated on a small area can do serious damage. I am being super careful these days and try to avoid strap changes when I can.
This is my first and last ceramic watch. I love the watch, but I will stick with metals from now on 😀
Wow really surprised to see this damage, I thought ceramic was supposed to be super tough?
Ceramic is durable but brittle.
Yep. Looks great and doesn’t scratch. But I t will crack. I found out the hard way.
We all know Ceramics are brittle … but also super hard and scratch resistant - which Is why (along with the stunning aesthetic) I was drawn the original DSOTM. I have owned one for 5 years and it is my go to watch for most active situations (from clubbing in Amsterdam and Berlin, to long haul flights, to ferry crossings, road trips and commuting by car and train). I am careful but it has had at least one hard whack on a Belin lamppost and survived. I swapped over from buckle to deployant without any trouble. It also visited its virtual home and saw the evolution of Ceramics and some Zirconium compound at the Omega museum. There are 70K members on the forum and Omega have sold thousands of these (and various variants)…. the forum and interweb are not awash with issues. For sure if you drop or hit it in the wrong way it may damage - but I think you would have been very unlucky. Also there maybe some with production faults as with all watches (I owned two briefly without issue) but these should be dealt with under warranty. Long story short... does it scratch (No) does it look and wear fantastic (IMHO yes) .. will it crack if you drop it on a hard surface from height … maybe but the compound has been developed for years for use as a watch case by Omega... so it is fairly resilient / not a bloody Faberge egg in my experience :0)
My car windows also shatter if I hit them just the right way with the escape hammer.... but day to day they seem to do fine and they are a lot more brittle than my watch case I suspect.
Similar issue here.
Cost me about 1250 Euro for a partial case replacement. I think they called it an outer case replacement. They engraved the original serial numbers on the new case.
Ridiculous, they should have just covered it. Should not break due to spring bars.
