Misaligned 12h indexes on SMP300

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At this price point, I don't think it is unreasonable to expect tighter tolerances. If I could see it with the naked eye, it would annoy me too.
 
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At this price point, I don't think it is unreasonable to expect tighter tolerances. If I could see it with the naked eye, it would annoy me too.

Agreed, it just doesn’t sound like Omega as a brand is capable of meeting those expectations…
 
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At this price point, I don't think it is unreasonable to expect tighter tolerances. If I could see it with the naked eye, it would annoy me too.
No one is defending Omega for these flaws. The demand remains strong, nonetheless.

The overwhelming majority of customers aren’t pedantic. Most customers are older, non-watch people, with poor near-sightedness (no offence 😁). So they get away with loose tolerances.

Important note: My experience has been that Omega customer service is top notch. You find an issue, they will get it right.
 
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I'm waiting to exchange my green dial Seamaster due to the rubber strap not being fitted to the case (there is up and down movement at the spring bar), misaligned bezel and marks in the finishing on one side of the case. Note to self - check the watch at the AD and don't assume it'll be fine as its new. I do think Omega QC has slipped a bit lately.
 
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I don't own a SMP 300 but none of my 3 omegas have any QC issues as far as I'm aware.

Definitely sad news if Omega QC is really slipping badly enough that people think swapping this watch with an issue would result in another watch with a different issue.. I hope that is just internet exaggeration.
 
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Guys,
What do you think?
Since i noticed it i just can't unsee it 🙁
One is tilted and they aren't at the same height.

Do you think Omega would do something if i bring it?
I noticed it too. Human eyes can notice things like that pretty sharply, you'd be surprised. At this pricepoint you'd expect them to be parallel. It's too much money to accept it 'as is'. I'm sure there's something they can do about it.
 
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Let us know what Omega says.
I went to an OB yesterday and presented it to the watchmaker.
He did confirmed that QC after fabrication is made by staring at the watch with a naked eye at a distance of 30-40cm, not closer.
However, looking closely he agreed that there is a slight misalignment of the indexes.
He proposed to send it to OSC as they are the ones who will decide if this is a flaw or not and that it would take about 6 weeks.
Option 1: it is not considered by OSC as a flaw and the watch will be sent back as is
Option 2: it is accepted as a flaw and the dial will be replaced
I decided to spend the summer with my watch and see if in September i'm still obsessed by these indexes or not ^^
Edited:
 
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This thread reminded me a bit of my insecurity when i joined the forum, i even wrote @Archer a PM, asking for his opinion 🤦
😁
I obviously didnt want to give up the hobby, so learned that nothing is perfect and since then those things dont bother me really.
Dont worry, you are not alone!

Edited:
 
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I went to an OB yesterday and presented it to the watchmaker.
He did confirmed that QC after fabrication is made by staring at the watch with a naked eye at a distance of 30-40cm, not closer.
However, looking closely he agreed that there is a slight misalignment of the indexes.
He proposed to send it to RSC as they are the ones who will decide if this is a flaw or not and that it would take about 6 weeks.
Option 1: it is not considered by RSC as a flaw and the watch will be sent back as is
Option 2: it is accepted as a flaw and the dial will be replaced
I decided to spend the summer with my watch and see if in September i'm still obsessed by these indexes or not ^^

looking at other watches I see the same problem. possibly this is a result of the amount of watches omega produces. and I believe these applied markers go drilled to the dial. if so the drilling technique is done by vector parameters in a machine and it s already preset. so i doubt they ll consider it a flaw as it would imply they have to correct the whole production if taken in by their owners.
 
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How is the dial assembled? Manually or by robot/machine?
I don’t think there’s enough people in Switzerland to hand assemble each index on every Omega watch produced 😁
 
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I don't expect perfection in a mass-produced commodity -- and that includes my Grand Seiko, which had hour-hand misalignments -- and while I have seen and experienced some egregious QC issues on watches I've owned, including one Omega, generally I find that the pieces are well-made and accurate, etc.

Where the real misalignment happens, I think, is the unrealistic expectation, partly stoked by the marques themselves, of luxury and perfection, and how untethered that perception can be from both reality and price point -- Doxa may be the poster child for this, given how successful the various "homage" brands have been at making a 70 - 85% Sub 300 at around 10% of the price.

OP, your decision to just roll with it sounds good to me. I doubt it bothers you for long, given the superb quality of watch and movement, and if it does you can always have it sorted, with the proviso that something else can always go wrong in a service.
 
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IMHO, there are two side of this story.

If the dial is manufactured manually to a large extent, then we can eventually accept small imperfections and appreciate craftsmanship.
However if the dial is assembled by robots then poor execution means exactly poor execution and that can NOT be justified given the objectively high price. Do I exaggerate? Perhaps. I'm a perfectionist.

On the other hand, I only buy things I can actually afford. By "actually afford" I mean replace (with money loss) or just break it.
Edited:
 
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IMHO, there are two side of this story.

If the dial is manufactured manually to a large extent, then we can eventually accept small imperfections and appreciate craftsmanship.
However if the dial is assembled by robots then poor execution means exactly poor execution and that can NOT be justified given the objectively high price. Do I exaggerate? Perhaps. I'm a perfectionist.

On the other hand, I only buy things I can actually afford. By "actually afford" I mean replace (with money loss) or just break it.
Well, when you watch that video
it seems that most of it is made by robots, even the hands installation. Then you wonder how you can end up with hands misalignment!!
Even robots make mistakes... 😡
 
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it seems that most of it is made by robots, even the hands installation. Then you wonder how you can end up with hands misalignment!!
Even robots make mistakes... 😡
That’s probably precisely why there are hand misalignment issues. It’s due to slack in the gears, not sloppy placement.

To explain: If they were manually applied, the watchmaker would apply the hour hand first, then move the hand to the 12 position, removing any gear slack or backlash. If done by robots, they’re probably just placed on the pinion without any regard to the positioning of the underlying gears or any backlash that may exist within the mechanism.

So many ‘master chrono’ Omegas I have seen have hour hand misalignment issues.
 
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That’s probably precisely why there are hand misalignment issues. It’s due to slack in the gears, not sloppy placement.

To explain: If they were manually applied, the watchmaker would apply the hour hand first, then move the hand to the 12 position, removing any gear slack or backlash. If done by robots, they’re probably just placed on the pinion without any regard to the positioning of the underlying gears or any backlash that may exist within the mechanism.

So many ‘master chrono’ Omegas I have seen have hour hand misalignment issues.
You're probably right!
And i'd suppose it also depends on the movement. I do have misalignment on my SMP, but i don't have any on my Speedmaster and on my CK 859. The manual caliber may have less slack in the gears assembly...
Ot it may also be that the CK 859, as it has been a super short production, have been assembled by hand.
 
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You're probably right!
And i'd suppose it also depends on the movement. I do have misalignment on my SMP, but i don't have any on my Speedmaster and on my CK 859. The manual caliber may have less slack in the gears assembly...
Ot it may also be that the CK 859, as it has been a super short production, have been assembled by hand.
How much misalignment do you have? Same watch. My hour hand is misaligned by about 3 minutes.
 
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How much misalignment do you have? Same watch. My hour hand is misaligned by about 3 minutes.
~1.5 - 2 min