I received this watch from an online order from omega directly. I love the watch. However there is a piece of lint under the crystal that is stuck to the glass that won't move. It's driving me crazy. I want it gone but I don't want to have to have a new watch opened so soon! Should I contact omega about this? I spent a lot of money I want an immaculate watch.
If something that microscopic gets under your skin, wait until you get that first big scratch....
No doubt it is bothering him. He joined OF to complain about it.
If something that microscopic gets under your skin, wait until you get that first big scratch....
Not even close to being the same thing.
Quality work and good customer service should be expected no matter the price point.
If it were a $25 Fossil, I’d still send it back.
Again, just my opinion....Don't have to agree. If you sent everything back that you purchased that had a manufacturing flaw, you wouldn't own much. The op stated he didn't want a brand new watch that will have to be opened. I get that....If he really wants to play hardball, he can demand a new watch or his money back. Either way, for him at least, the joy of a new watch purchase is tainted. My point is, just wear and enjoy. Then again, Omega may make it right and all will be good in his horological world.
You’re welcome to have a lower standard, I was simply stating mine. Wasn’t responding to you, or I’d have quoted you, as I am doing now.
The only way that Omega can get rid of the lint is to open the watch. Under warranty, I suspect they will likely want to fix the watch that you have.
