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Issues with two brand new speed masters

H
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Hello everyone,
Long story short I have bought two brand new speedmasters from an authorized AD and both of them have chronometer issues.

Back in October I got on the list for the omega speedmaster FOIS. Got the call in December, bought it and immediately I noticed the chronograph would get stuck around 58 ish seconds. By stuck I mean the whole watch movement would stop, chronograph and seconds hand. I had to click the chronograph stop and reset it and the watch would continue. AD said that shouldn’t happen so I had it shipped back under warranty to get fixed. It’s almost March and I still don’t have my FOIS back.

I had a good year and I loved the look of the white dial sapphire sandwich, so I got on the list for that and a few days ago I got the call. Went down and bought it and I kid you not, just after a few days of ownership, the chronograph is freezing. This issue is different than my FOIS, the chrono hand will freeze right after I press down on the start. And just like my FOIS the whole watch movement is stopped until I reset it. I was in the phone with the AD when it did something new. The hand was very jumpy and then it stopped at 5 seconds.

Safe to say I’m very disappointed with Omega right now. I’m 16,000 in the hole with two watches that don’t work… now I’m going to have to wait for this one for God knows how long.
Anyone experience anything similar?
 
BlackTalon
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Welcome. Bummer.

Did you do a search? Some people have had issues.

The white is new -- seems like the AD should take it back and give you a new one. Or take it back and refund your money. The one from December likely needs to go to factory for analysis/ servicing, and you could be without the watch for a few months.
 
H
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BlackTalon BlackTalon
Welcome. Bummer.

Did you do a search? Some people have had issues.

The white is new -- seems like the AD should take it back and give you a new one. Or take it back and refund your money. The one from December likely needs to go to factory for analysis/ servicing, and you could be without the watch for a few months.
After talking to the AD, they wanted to have one of their Omega Experts look at it.
So I guess I’ll take it up there and see what happens, it doesn’t freeze every time so that’s a plus but if there is an issue I would like to have it fixed. I guess I wouldn’t mind wait if I got my FOIS back first so I could at least enjoy one of them lol
 
bsowers34
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I don't ever really use the chronograph. But I got the white one June 1, it only ran 8-12 hours on a full wind so it went away for two months to get repaired. Two months is typical for Omega in my experience. I bought a hesalite while it was gone, a FOIS November 1, and picked up Snoopy on the first of this month. They all seem fine when I've ran the chrono. S**t happens, it sucks for you though, I feel your pain.
 
bsowers34
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H Horologist2003
Hello everyone,
Long story short I have bought two brand new speedmasters from an authorized AD and both of them have chronometer issues.

Back in October I got on the list for the omega speedmaster FOIS. Got the call in December, bought it and immediately I noticed the chronograph would get stuck around 58 ish seconds. By stuck I mean the whole watch movement would stop, chronograph and seconds hand. I had to click the chronograph stop and reset it and the watch would continue. AD said that shouldn’t happen so I had it shipped back under warranty to get fixed. It’s almost March and I still don’t have my FOIS back.

I had a good year and I loved the look of the white dial sapphire sandwich, so I got on the list for that and a few days ago I got the call. Went down and bought it and I kid you not, just after a few days of ownership, the chronograph is freezing. This issue is different than my FOIS, the chrono hand will freeze right after I press down on the start. And just like my FOIS the whole watch movement is stopped until I reset it. I was in the phone with the AD when it did something new. The hand was very jumpy and then it stopped at 5 seconds.

Safe to say I’m very disappointed with Omega right now. I’m 16,000 in the hole with two watches that don’t work… now I’m going to have to wait for this one for God knows how long.
Anyone experience anything similar?
Dumb question, but are they wound until you can't turn it anymore? I say this from painful experience that you have to wind these like you hate it.
 
Porteroso
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Yeah to get 2 that have issues is too much. Omega needs to work on making good watches if they are going to keep raising prices.
 
Evitzee
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Sounds like the classic 'problem' of not winding the watch fully, instead stopping when some undefined resistance is felt for fear of breaking something. A recipe to what the OP is experiencing.
 
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