Maybe because they loose money on servicing watches these days ? https://omegaforums.net/threads/free-complete-service-for-all-watches.113817/
😉
It's interesting that with a car, if you don't follow the service intervals they will void your warranty when it becomes damaged. But with a watch manufacturer they often charge a higher flat rate (1.5-2x that of some independents) to cover everything, while a large number of services don't require more than replacing crowns and seals - and they make bank on those.
But that acts as a subsidy to those few with a lot of worn parts who would not be willing to pay over $1000 for the extra parts instead of the $550 flat rate. The many more people who would grudgingly pay $550 instead of $300-450 just to get it done at the manufacture help to pay the higher costs of those who need more parts.
In my case, I pay my watchmaker a fraction of the cost vs Omega to clean, oil, and adjust a Moonwatch or 5-digit Rolex, which wont need parts every time; but when he sees that it needs parts under the microscope, then he's willing to put it back together and send it to the manufacturer and only charge their fee without any additional up-charge. I've had him do one Planet Ocean with a 2500C, but otherwise he wont do a co-axial movement. Omega knew what they were doing when they put out movements that many independent watchmakers wont touch (Archer not included, as well as other certified Omega service centers that charge full price).
You must be right, I’m sure they’d rather wait for a year or so and don’t want to be dealing with lost packages. Not worth the trouble.
In France postal workers deliver packages « without contact » ie without signature. They don’t even go into the floors of the building, I just got a small watch, the very nice postman called me up and put the package on the elevator alone.
Two of my watches have been sitting with Omega Canada for months on end now. To be fair one went back to Switzerland for an overhaul but this was back in January. They sent me an email a while back saying they were suspending operations (or something to that effect) due to the "non-essential" nature of their business in Toronto.
That's totally fair. I'd really like to have my watches back but I can kinda see where they're coming from. Perhaps this was part of them suggesting not sending something in for a -4 second per day variance?
Just FYI - according to my contact the tentative date for returning at Swatch Canada is June 2. However this date has been pushed back several times already, so I wouldn't count on it.
Perhaps this was part of them suggesting not sending something in for a -4 second per day variance?
Thanks Archer, good to know!
It's been gone like 5 months. I'm sure another few weeks won't kill me. Having an update from them would have been nice (so thank you for the info). Usually they have tentative dates on the Swatch login page but not this time. Not a big deal. Pretty much every company out there has been forced to make big adaptations these past few months.
I'm sure they don't want to give out dates and constantly have to revise them...I only got this information since I asked, as I order parts from them frequently. As I said, it's been delayed several times already...the first date they gave me was April 8th, and you know how that went...
And again, just to be clear, I wouldn’t be sending it in for any variance—as I said, the -4sec a day is well within my comfort zone. This was about preventive maintenance, which is something I’ve seen a lot of folks (far more knowledgeable than I am) promote on this site. I’m trying to be a good steward of this watch, which I expect will long outlive me. 😀
