Help me understand the “gray” market

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No, he bought it from an AD, then lost the papers. I inherited the watch and then, when it stopped working sent it to Omega for repair. Omega will repair any authentic watch, they don't care where you bought it.
The issue was warranty.
 
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Omega will repair any authentic watch, they don't care where you bought it.
By authentic it also means with serial numbers present.

Early this century, lots of grey market dealers sold off SMP300's with serial numbers blurred/polished off on the lugs. I believe Omega will not accept and service these; they would have to be serviced by an independent.
 
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Early this century, lots of grey market dealers sold off SMP300's with serial numbers blurred/polished off on the lugs. I believe Omega will not accept and service these; they would have to be serviced by an independent.

I had one of those, fortunately, no issues.

I have to suggest that anyone that is clever enough and puts the time and effort into making a decent fake watch would have no difficulty producing fake papers and warranty cards. Come on!
 
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I had one of those, fortunately, no issues.

I have to suggest that anyone that is clever enough and puts the time and effort into making a decent fake watch would have no difficulty producing fake papers and warranty cards. Come on!

Glad to hear your experience went well with a SMP300 with polished off serial numbers.

By no issues; do you mean you had a watch with polished off serial numbers, and it was accepted by Omega for service?
Edited:
 
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Glad to hear your experience went well with a SMP300 with polished off serial numbers.

By no issues; do you mean you had a watch with polished off serial numbers, and it was accepted by Omega for service?

I meant that it never required service.