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GSOTM Chipped

Bushido
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At the expense of asking the obvious, are you absolutely certain you did not receive the watch with this defect? It is such an odd place to chip with day to day wear as it's not a normal impact zone.

I know anecdotal, but I've struck my Pitch Black multiple times at less than gentle velocities against things without any scratches, chips, or show. My kitchen island is marble and I seem to want to punch it with the watch every other time I walk past. Impacts have been frequent and hard enough to afford me the feeling that these watches are not inherently fragile.

Regardless, I can imagine the frustration and I'm sorry it happened. I'm routing for Omega to step up and help out. Best of luck.
 
Canuck
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Tungsten (not ceramic to the best of my knowledge) is used in some wedding bands. I have heard from those that sell this stuff that, if you ever have to take one off a swollen finger in an emergency, you use a VISE GRIP, Adjust the vise grip so it can be closed on the band. If the band doesn't crumble, open the vise grip, adjust it to be tighter, clamp it on again. If the ring doesn't crumble, remove the vise grip, tighten it, clamp it on again. You keep doing this until the ring disintegrates! I Suspect these cases are just as brittle! Makes you really WANT one, eh?
 
shutterlife
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Bushido Bushido
At the expense of asking the obvious, are you absolutely certain you did not receive the watch with this defect? It is such an odd place to chip with day to day wear as it's not a normal impact zone.

I know anecdotal, but I've struck my Pitch Black multiple times at less than gentle velocities against things without any scratches, chips, or show. My kitchen island is marble and I seem to want to punch it with the watch every other time I walk past. Impacts have been frequent and hard enough to afford me the feeling that these watches are not inherently fragile.

Regardless, I can imagine the frustration and I'm sorry it happened. I'm routing for Omega to step up and help out. Best of luck.

Yup. I bought the watch new. And here a picture of the back. I've only had the watch for less than a year.
 
image.jpeg
karalhoin
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I broke the corner of a link of a ceramic bracelet myself, mostly due to excess force, poor tools and impatience.

I still have that bracelet and played with it for some time trying to scratch it. It is amazingly hard and looked new even before abuse that would have left a SS one looking really bad. Weird material in a way, it was easy to break by using a screwdriver as some sort of lever but at the same time I couldn't get any marks on it scratching with a sharp knife.

So there are pros and cons. It's a material that is really good at some niche uses but requires different handling. If you know its pros and cons and use it within its limits you'll get benefits you don't have with steel.

Before I bought my DSOTM I found a lot of early adopters that had the watch since it was launched 3 years ago. All said it looked like new and totally scratch-free after 3 years of daily use. I'm ultra careful and my SS watch had a few scratches after 3 months. I have no idea how they got there.

So IMHO, it depends on your usage pattern, activity and care. If you buy a ZrO2 case and expect it to be exactly like SS, then yes, it will be a risky purchase...
 
shutterlife
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Perseus Perseus
Is this the chip? I hope not 🙁.

GSOTM.jpg
Yup, that's the chip.

I know there is a big risk with ceramics, and that's why I also got a deployant clasp and bands. I'm super careful, so I don't know how this happend
 
karalhoin
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That's weird given that it is in an area that isn't very exposed. Even an accidental bump on a wall would be unlikely.

Any chance you could have somehow put pressure in that area while doing the strap changes? Other than that or strong impact I can only think of a case that had micro fractures out of factory.

Curious on what the manufacturer will say on it. Keep us posted and good luck.
 
repoman
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Please ignore my earlier comment, I thought the chip was on the inside of the lug. It is clearly on the outside and thus, looks like it had nothing to do with springbar removal.
Edited:
 
Perseus
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shutterlife shutterlife
Yup, that's the chip.

I know there is a big risk with ceramics, and that's why I also got a deployant clasp and bands. I'm super careful, so I don't know how this happend
Bummer!
 
Peecmkr
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You'd think a chip from dropping it or hitting it against something would make more jagged edges...
 
Baco Noir
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Peecmkr Peecmkr
You'd think a chip from dropping it or hitting it against something would make more jagged edges...

Jagged breaks represent a ductile fracture and smooth breaks are common for brittle fractures. Think of bending a coat hanger to failure versus dropping a vase.
 
shutterlife
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Visited the OB today, as I was driving through the city for work. They looked at the watch and was as surprised as I was. Their only suggestion was to send it in. Unfortunately I didn't have my warranty card with me. Need to carry it with me for those spontaneous visits.
 
donkii
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A watch where you need to carry the warranty card with you if something would happen it's a watch not worth having. Just the stress to know that the watch might chip or break, a stress not worth having.

I feel for you and hope they solve this quickly.
 
EtherMan
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I've seen so many chipped and/or broken ceramic parts from so many manufacturers, it's a real concern for me. Yes, for the vast majority of people, it will hold up like no other and hold its finish forever. However, if you're the 1:10,000 or so that hits it just right you're in for an expensive repair.
I'm not a very careful watch wearer, so I think I'm at higher risk than most. Hopefully Omega thinks it's a factory defect and can get you a new case. Something like that would really make me worry about the watch all the time, and take the enjoyment of ownership away. I might chance a ceramic bezel, but not a case.
 
shutterlife
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It's not that I would always carry it with me. But my visit to the OB is spontaneous and not scheduled, so I'd rather have it with me and taken care of rather than missing the opportunity.
 
karalhoin
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EtherMan EtherMan
I've seen so many chipped and/or broken ceramic parts from so many manufacturers, it's a real concern for me. Yes, for the vast majority of people, it will hold up like no other and hold its finish forever. However, if you're the 1:10,000 or so that hits it just right you're in for an expensive repair.
I'm not a very careful watch wearer, so I think I'm at higher risk than most. Hopefully Omega thinks it's a factory defect and can get you a new case. Something like that would really make me worry about the watch all the time, and take the enjoyment of ownership away. I might chance a ceramic bezel, but not a case.

I think that says it well. It's a material worth is own advantages and disadvantages. For careful (and up to a point, lucky, if you want) users I think the pros are worth the cons.

For less careful or more sporty wearers it might not be a good choice, at least not for everyday wear.

@shutterlife: Maybe the AD would accept a photo/scan of the warranty card? (Just guessing here, but the card has no electronic features or anything, it's just proof of serial/authenticity)... maybe they want to see the hologram tho, in case you photoshopped it 😁
 
R
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I just don't understand why people don't insure such a high end watch. The likely hood of breaking it are about the same odds as getting it stollen etc. I'll take the advantages of ceramic over the very low risk of breaking it any day. I've had many high end watches and the dsotm is the only one I never get tired of. Maybe because it's like putting on a new watch even after 2 years or maybe because it's so light and comfortable. Insure it for piece of mind and enjoy it. The dsotm series is probably the most sold and popular ceramic watch in history. It a bargain compared to others like hublot, Iwc etc. so out of the 10s of thousands sold we will see more broken ones on here. I hope Omega will sort things out for these few but I scratch my head when someone drops it and has no insurance. I've seen just as many posts about people getting a watch stolen and are heart broken. If either happens to me hello Statefarm. I will call Jake at 3am and have a little chat.



i know omega uses
karalhoin karalhoin
I think that says it well. It's a material worth is own advantages and disadvantages. For careful (and up to a point, lucky, if you want) users I think the pros are worth the cons.

For less careful or more sporty wearers it might not be a good choice, at least not for everyday wear.

@shutterlife: Maybe the AD would accept a photo/scan of the warranty card? (Just guessing here, but the card has no electronic features or anything, it's just proof of serial/authenticity)... maybe they want to see the hologram tho, in case you photoshopped it 😁
 
R
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Insure it and there will be no stress at all. Trust me.

donkii donkii
A watch were you need to carry the warranty card with you if something would happen it's a watch not worth having. Just the stress to know that the watch might chip or break, a stress not worth having.

I feel for you and hope they solve this quickly.
Edited:
 
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