Dilemma - repair or return newly purchased faulty speedmaster?

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I'm 100% on board with the way Spacefruit buys watches... Unless there's documentation from a good, know repairer... Well it's just hot air.
 
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I'm leaning towards taking the hit on the extra cost, saving the hassle of returning it, and being safe in the knowledge that I have a freshly serviced watch.. Works out at about 10% on top of purchase price.

I'm not totally unhappy with the seller, as the offer of a full refund has been made with no problems.
But, on the other hand, I'm not ecstatic about the prospect of receiving a watch which did not work, and then having to pay out extra to get it running.
 
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I think that is a good decision.

I would suggest you look around with regards to the servicing. Determining from a visual inspection alone, without disassembly, that you need a complete barrel is questionable at best. Having to replace the complete barrel is a very rare occurance, rather than £150 for a new barrel, the mainspring alone is £10 or so...which is most likely the only fault.

Rob
 
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I think that is a good decision.

I would suggest you look around with regards to the servicing. Determining from a visual inspection alone, without disassembly, that you need a complete barrel is questionable at best. Having to replace the complete barrel is a very rare occurance, rather than £150 for a new barrel, the mainspring alone is £10 or so...which is most likely the only fault.

Rob
Very sensible!
 
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Having to replace the complete barrel is a very rare occurance,

Yet the service centres do it all the time...
 
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I think that is a good decision.

I would suggest you look around with regards to the servicing. Determining from a visual inspection alone, without disassembly, that you need a complete barrel is questionable at best. Having to replace the complete barrel is a very rare occurance, rather than £150 for a new barrel, the mainspring alone is £10 or so...which is most likely the only fault.

Rob

The 'estimate' for the work was given as a 'best case' / 'worse case' scenario. I asked for a price without a strip down diagnosis, as I didn't want to either incur costs, or cause the watchmaker unecessary work in case I decided to return it to the seller.
I also explained to the seller the possible range of costs.

With luck, it will not need the barrel, but I won't know until I give the go-ahead.
 
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Full service up to spec = a warm fuzzy feeling inside, safe in the knowledge that your watch is running as well as it can mechanically.
 
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All Speedmasters, in my opinion, arrive to me needing a full, STS standard service.

If I buy a Speedmaster, unless it has a documented history from STS or equivalent (There are at least two members of this forum I put in that group, maybe more but two i know), then any use I get out of it is on borrowed time.

Dealers, bless them, exist for one reason:
For you to buy the food that feeds them.

Now there are many people who sell a lot of watches, who are not dealers, and many are here. There are also a few people who aspire to be dealers but are incompetent and immoral. And just because a dealer is making his living from you does not necessarily mean you wont get a good watch. But the vast majority of self described dealers do not sell enough watches to make a good living, so they have to get it where they can, or keep the plumbing job going on the side. In fact my favorite person to buy from is a man who would love to be a dealer, thinks a lot like one, but realizes it cannot be his main source of income. He is reasonable and fair, while still making money, but I am sure he is not putting his children through private school on his profits. A person it this position is perfect because they have a lot of knowledge, they need to sell, and they do not need to make the weeks rent off me on one deal. Added to that is that if a watch is wrong, they usually bend over backwards to fix it. Once a genuine dealer has a good volume, they seem to be better to buy from - margins are lower, they work harder for their reputations.

If I sell a watch, I tell you if it has a service, or not. That is all that counts. And I will only tell you if it has documents.

If it has not I will say - it needs a service. If it is serviced, it is worth $650+ more than unserviced. Its that simple, and that is the reason dealers don't do it, because many people shop on price alone.

Here are some dealers favorites that I don't say because they are without any substance at all:

Running Strong
Inspected by my watchmaker
Running within COSC specs

Those three statements are guff. Meaningless garbage to puff up the sales patter. I just received a 2915 back from service. When it arrived to me it was, and I quote:

"Running Strong"
"Inspected by a watchmaker"
AND
Keeping time. It was actually keeping time to within 20s a day.
At least he did not say it was within COSC specs.

Here is what we replaced inside:



Actually I missed six further tiny parts and screws in the bag. Remember, sold to me as serviced, inspected and running.

Now despite what I say above, I like and respect most dealers I meet. But they have to be dealt with like the frog and the scorpion. (Google it)

Caveat Emptor.

At all times

I fully agree with Williams comments as this has been my experience also. I have received watches from Dealers who have described watches as "just inspected and running well" yet when the watch arrived it was apparent within about 10 seconds that the watch was in desperate desperate need of a service.
 
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Here is what we replaced inside:


Would you mind sharing what was wrong with the mainplate and spacer ring that rendered them unserviceable?
 
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Would you mind sharing what was wrong with the mainplate and spacer ring that rendered them unserviceable?
I was wondering the same thing. And does STS have spare mainplates, or was a doner sacrificed?
 
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Would you mind sharing what was wrong with the mainplate and spacer ring that rendered them unserviceable?
Hello Robert,
the retaining ring is clearly worn at the pusher holes.
Please notice that also the friction spring for chronograph runner seems to have been substituted. This might suggest that an MK2 mainplate has been employed...
Cheers,
Maurice
 
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I'm leaning towards taking the hit on the extra cost, saving the hassle of returning it, and being safe in the knowledge that I have a freshly serviced watch.. Works out at about 10% on top of purchase price.

I'm not totally unhappy with the seller, as the offer of a full refund has been made with no problems.
But, on the other hand, I'm not ecstatic about the prospect of receiving a watch which did not work, and then having to pay out extra to get it running.

I think you got a solution to your dilema! 👍
 
Posts
8,258
Likes
19,449
I'm leaning towards taking the hit on the extra cost, saving the hassle of returning it, and being safe in the knowledge that I have a freshly serviced watch.. Works out at about 10% on top of purchase price.

I'm not totally unhappy with the seller, as the offer of a full refund has been made with no problems.
But, on the other hand, I'm not ecstatic about the prospect of receiving a watch which did not work, and then having to pay out extra to get it running.

I think you got a solution to your dilema! 👍 BTW, we need pics now!
 
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I do indeed have a solution, after all the helpful input and opinions I have decided that I am best to keep the watch, and split the repair costs with the seller.
Proper pics will appear once it is returned from repair. But, for now, just a teaser of one I took before I sent it to the watchmaker
 
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I do indeed have a solution, after all the helpful input and opinions I have decided that I am best to keep the watch, and split the repair costs with the seller.
Proper pics will appear once it is returned from repair. But, for now, just a teaser of one I took before I sent it to the watchmaker
Good looking speedy, I like the strap.
 
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I do indeed have a solution, after all the helpful input and opinions I have decided that I am best to keep the watch, and split the repair costs with the seller.
Proper pics will appear once it is returned from repair. But, for now, just a teaser of one I took before I sent it to the watchmaker

Now we can see it was not a difficult decision after all.... 😀
 
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Hello Robert,
the retaining ring is clearly worn at the pusher holes.
Please notice that also the friction spring for chronograph runner seems to have been substituted. This might suggest that an MK2 mainplate has been employed...
Cheers,
Maurice
Good morning Maurice,

Understood, thank you for the reply.

All the best,
Rob