Well, you assume the refund is a good faith offer....
I've never imputed anything to an inanimate object and never will.
Years ago, I ordered a BMW 2002 Tii, a very special model. The dealer called months later and said it was the last one in the U.S., and on a ship in Houston, but BMW sold it to another dealer. Before the currency of cute little terms like rant, I made BMW squeal like a pig, and ultimately took delivery of the car. I wasn't sophisticated enough to understand I wouldn't enjoy the car and drove it for a dozen years.
But, your advice on negativity is well-taken.