Buyer claims watch was a fake, need help

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psugoper

·Nov 19, 2014

I bought an Omega on eBay earlier this year. Subsequently, I decided to buy one that was new. The old one was sold on eBay. The buyer now claims it was not. I am adding pictures that I took here. All I know is the watch as the serial number engraved on the back and this number matches the Omega cards that came with the watch. Need advice.thanks

 

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psugoper

·Nov 19, 2014

I apologize for the typos.

 

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Hijak

·Nov 19, 2014

Watch in your pictures looks authentic, in other words is a real Omega Planet Ocean. If I'm understanding your post correctly, you sold this on eBay and the buyer is claiming it is a fake. Sounds like they are trying to scam you. What exactaly does the buyer want to do to remedy the situations, wants some money back, return the watch...what? I sold my Speedmaster triple-date on eBay and the buyer told me my pictures were deceptive and the watch was smaller than the pictures made it look. He wanted a considerable amount of what he paid back, I said no and opened a despute case against him with ebay. I won, he kept the watch, I kept the money. You may want to look into this for yourself...contact eBay and explain the situation and see what they say. I have also heard through the forum here that ebay tends to side with buyers so be cautious. Keep us updated.

 

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psugoper

·Nov 19, 2014

Through eBay I refunded the money and they are sending it back. I am going to confirm officially that it is real.

 

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Privateday7

·Nov 19, 2014

Hope everything end well with you.
I know they make a very high quality PO replica right now. I hope you already have your watch S/N etc so you know it is your watch that they return not something else. In this era, scammers are everywhere so be cautious.

 

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cicindela

·Nov 19, 2014·Steve @ ΩF

psugoper

Through eBay I refunded the money and they are sending it back. I am going to confirm officially that it is real.

Make sure that you get the same watch back. One scam is to send a fake back to you. This is why guys like Norman, @X350 XJR , fully document every aspect of the sale.
Perhaps you should have had them return the watch first.

 

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psugoper

·Nov 19, 2014

Yeah I am not happy about any of this now. Very frustrating

 

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psugoper

·Nov 19, 2014

Privateday7

Hope everything end well with you.
I know they make a very high quality PO replica right now. I hope you already have your watch S/N etc so you know it is your watch that they return not something else. In this era, scammers are everywhere so be cautious.

I have anything copied.

 

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Taddyangle

·Nov 19, 2014

Why would you refund without it being returned first?

 

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psugoper

·Nov 19, 2014

Good question, I guess. I figure since the transaction is through PayPal, I'm protected.

 

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cicindela

·Nov 19, 2014·Steve @ ΩF

psugoper

Good question, I guess. I figure since the transaction is through PayPal, I'm protected.

I could be wrong but, but I believe that applies to the buyer, not the seller. ?

 

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psugoper

·Nov 19, 2014

But if they don't send the item back, I can file a dispute and they will reverse my payment.

This is all new to me. I'm about 99.99 percent sure this watch is real. No expert, but it passed all the tests online about spoting fakes. I loved it so much, I decided to buy a brand new one after all.

 

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cicindela

·Nov 19, 2014·Steve @ ΩF

psugoper

But if they don't send the item back, I can file a dispute and they will reverse my payment.

This is all new to me. I'm about 99.99 percent sure this watch is real. No expert, but it passed all the tests online about spotting fakes. I loved it so much, I decided to buy a brand new one after all.

Yes, the watch is real, that is why the buyer returning it is suspicious. If the buyer returns replaced fake, I can guarantee he will be long gone. What paypal will do is something you need to discuss with them.

 

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psugoper

·Nov 19, 2014

Thanks the advice and comments

 

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TNTwatch

·Nov 19, 2014

psugoper

Good question, I guess. I figure since the transaction is through PayPal, I'm protected.

I'm not so sure about that. If you just made the refund, you can try to ask eBay/Paypal to hold the fund, not release it until you can verify that the same watch has been returned to you. Be quick before the buyer withdraw the money as I don't think you can do anything after that even if they do not send the watch back to you.

 

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i20rider

·Nov 19, 2014

How did you acquire the Piece originally?

 

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psugoper

·Nov 19, 2014

On eBay

 

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psugoper

·Nov 19, 2014

According to eBay, if the item sent back is different, they can/will investigate.

 

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psugoper

·Nov 19, 2014

You folks are going to love this. The buyer had the watched looked at again. Authentic. No return, no,refund. wow

 

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cicindela

·Nov 19, 2014·Steve @ ΩF

Well get that money out of paypal as soon as you can. 👍