60th Anniversary '57 Speedmaster

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I got an Omega candle...kinda weird gift lol. I wonder if anyone has taken delivery of the three set, i.e. one of the 557 set?
That sounds delightful!
 
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I wonder if anyone has taken delivery of the three set, i.e. one of the 557 set?
I think a couple OF members posted about receiving their sets ~2 weeks ago.
 
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They should give the candle before! I would light it at the church in hope of getting the watch 😝😝
Edited:
 
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Maybe Omega client retention team really understands it's clientele- "We must provide our customers a candle for use as a center piece for a romantic (candle lit) dinner our poor bastard customers (mostly male) will need to prepare for their wives in order to smooth over the fact that they just spent yet another large sum of money on one of our watches."
 
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Maybe Omega client retention team really understands it's clientele- "We must provide our customers a candle for use as a center piece for a romantic (candle lit) dinner our poor bastard customers (mostly male) will need to prepare for their wives in order to smooth over the fact that they just spent yet another large sum of money on one of our watches."
You're not exactly wrong. Lol
 
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This is my gift...
Lol... what the hell kind of gift is that? I'd rather get a set of cufflinks or a pen instead of a candle.
 
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Hmmm... that could be a nice suggestion, two small cufflinks for buying 14k of delayed Speedmaster 😎
 
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Lol it's the least they could do, I got a hat I wear hats but not a bright red hat.
 
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I think we are both at the same OB in Paris (Saint-Honoré ?)... I called them too, they are lost 🙁
It really piss me more than usual because I only go back to France for Christmas... and I was very clear about that... otherwise I would have bought it elsewhere. Just like you, I was in the very first one, if not the first, to ask that OB 🫨

Has anyone received a proper apology / gift from Omega for the delays ?

Yes the same. I fully understand that they depend on the factory and that also there must be a (or two) last one(s). Probably with the right explanation, I would have been patient. At the end, I don't need the watch right now. But their Customer care/communication is the worst I've seen.
Regarding the gift :you don't calm down a client (at least one like me!) who has the feeling that nothing was done to solve the situation, by just giving a goody at the end. You calm him down with transparent and proactive communication and the good old tactics 'let's have him think that we do all we can to sort it out'. This is a prerequisite to be able to retain a client. Then the gift in addition at the end is what to do to retain him. But it doesn't work without the first step, which they have completely missed.
 
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Yes the same. I fully understand that they depend on the factory and that also there must be a (or two) last one(s). Probably with the right explanation, I would have been patient. At the end, I don't need the watch right now. But their Customer care/communication is the worst I've seen.
Regarding the gift :you don't calm down a client (at least one like me!) who has the feeling that nothing was done to solve the situation, by just giving a goody at the end. You calm him down with transparent and proactive communication and the good old tactics 'let's have him think that we do all we can to sort it out'. This is a prerequisite to be able to retain a client. Then the gift in addition at the end is what to do to retain him. But it doesn't work without the first step, which they have completely missed.
You are right transparency is key such as with any item you order and wait on, you see it with car dealers, I'm sorry for your experience. I wonder if it was the boutique and if that should be addressed with Omega HQ.
 
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Yes the same. I fully understand that they depend on the factory and that also there must be a (or two) last one(s). Probably with the right explanation, I would have been patient. At the end, I don't need the watch right now. But their Customer care/communication is the worst I've seen.
Regarding the gift :you don't calm down a client (at least one like me!) who has the feeling that nothing was done to solve the situation, by just giving a goody at the end. You calm him down with transparent and proactive communication and the good old tactics 'let's have him think that we do all we can to sort it out'. This is a prerequisite to be able to retain a client. Then the gift in addition at the end is what to do to retain him. But it doesn't work without the first step, which they have completely missed.

I agree 100%.
But at this point I just don't care anymore.... I only buy vintage: this was my first experience buying a brand new watch from a major brand and will probably be the last. They suck big times and won't see me again. 😵‍💫
 
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Lol it's the least they could do, I got a hat I wear hats but not a bright red hat.
Sounds better than the hat I got. I received the golf hat which has a check and has a brim on the front AND the back.🙁. Not that we by expensive watches for the gifts but......
 
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I’m risking going over old ground here, but I really want to buy a leather strap for my Speedy. I know people have been posting strap photos ad hoc but as there are 72 pages to go through, i’d be pleased if people could share a few pics. I remember seeing a nice racing strap and like the natty brown leather look too. Cheers.