shek_n_bake
·L LeahcimI got an Omega candle...kinda weird gift lol. I wonder if anyone has taken delivery of the three set, i.e. one of the 557 set?
L LeahcimI got an Omega candle...kinda weird gift lol. I wonder if anyone has taken delivery of the three set, i.e. one of the 557 set?
L LeahcimI wonder if anyone has taken delivery of the three set, i.e. one of the 557 set?
Maybe Omega client retention team really understands it's clientele- "We must provide our customers a candle for use as a center piece for a romantic (candle lit) dinner our poor bastard customers (mostly male) will need to prepare for their wives in order to smooth over the fact that they just spent yet another large sum of money on one of our watches."
I think we are both at the same OB in Paris (Saint-Honoré ?)... I called them too, they are lost 🙁
It really piss me more than usual because I only go back to France for Christmas... and I was very clear about that... otherwise I would have bought it elsewhere. Just like you, I was in the very first one, if not the first, to ask that OB 🫨
Has anyone received a proper apology / gift from Omega for the delays ?
Yes the same. I fully understand that they depend on the factory and that also there must be a (or two) last one(s). Probably with the right explanation, I would have been patient. At the end, I don't need the watch right now. But their Customer care/communication is the worst I've seen.
Regarding the gift :you don't calm down a client (at least one like me!) who has the feeling that nothing was done to solve the situation, by just giving a goody at the end. You calm him down with transparent and proactive communication and the good old tactics 'let's have him think that we do all we can to sort it out'. This is a prerequisite to be able to retain a client. Then the gift in addition at the end is what to do to retain him. But it doesn't work without the first step, which they have completely missed.
Yes the same. I fully understand that they depend on the factory and that also there must be a (or two) last one(s). Probably with the right explanation, I would have been patient. At the end, I don't need the watch right now. But their Customer care/communication is the worst I've seen.
Regarding the gift :you don't calm down a client (at least one like me!) who has the feeling that nothing was done to solve the situation, by just giving a goody at the end. You calm him down with transparent and proactive communication and the good old tactics 'let's have him think that we do all we can to sort it out'. This is a prerequisite to be able to retain a client. Then the gift in addition at the end is what to do to retain him. But it doesn't work without the first step, which they have completely missed.
I've gone through this thread and see only one mention of Type 1 and Type 2 dials, and honestly I cant discern any difference between the two.
Looking for good watch tool. Is anyone using the below Bergeon 6825 and able to comment on its efficacy with the 60th Anniversary Speedy?
https://www.esslinger.com/bergeon-6825-watch-bracelet-pliers-watch-band-tool/