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UPDATE: Dust on Speedmaster Pro dial???

ww2_1943
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Hello all,

I bought my first Omega Speedmaster Professional in April compete with factory warranty.

Yesterday, I noticed a white mark above the “60” of the seconds dial. I could swear on my life it wasn’t there before. My first thought it was dust, but it’s not moving. I don’t know how dust or a mark could happen. What are your thoughts on this? Should I take it to a Omega Boutique?
 
8DA28278-C5A6-445A-8DCD-E2405F1A80D2.png 1E4EA964-89B1-467A-9F01-C8B2C3BB6681.png
gbesq
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ww2_1943 ww2_1943
Hello all,

I bought my first Omega Speedmaster Professional in April compete with factory warranty.

Yesterday, I noticed a white mark above the “60” of the seconds dial. I could swear on my life it wasn’t there before. My first thought it was dust, but it’s not moving. I don’t know how dust or a mark could happen. What are your thoughts on this? Should I take it to a Omega Boutique?
Hard to tell without higher resolution photos, but it looks more like a scratch on the dial. Are you sure that it’s not a scratch on the crystal?
 
Meme-Dweller
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looks like a scratch on the hesalite crystal, but I can't give you a definitive answer until you take pictures of its atoms
 
ww2_1943
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Meme-Dweller Meme-Dweller
looks like a scratch on the hesalite crystal, but I can't give you a definitive answer until you take pictures of its atoms
That was my first reaction, but I can confirm it’s not on the crystal.
Edited:
 
ww2_1943
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Dedlock Dedlock
Send it in if its still under warranty.
I was hoping my local boutique would be open by now. I’m guessing ADs don’t really want to service watches if they didn’t sell them originally.
 
Stripey
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It's not clear whether you've had it from new or not, but when I got my Apollo 8, one of the chrono hands wasn't homing properly. Took it in to the OB, and the in house watchmaker fixed it. Got to look at the watch under a loupe - all fine. Later that day, noticed dust visible to the naked eye on the dial that presumably got in during the adjustment and moved. So it had to go back and have that removed. So (a) maybe it's just dust that was always there whilst you've had it and has moved (hence my question about whether you've had the watch from new, as if not, it might well have been opened up for some reason) and (b) this was my first experience about making a fuss about something like this, and it was treated like a matter of the utmost, utmost seriousness by the OB.

On the first photo, it looks like you have another mark near the 56 second marker, not visible on the second photo, but it looks like on the crystal?
 
ww2_1943
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Stripey Stripey
It's not clear whether you've had it from new or not, but when I got my Apollo 8, one of the chrono hands wasn't homing properly. Took it in to the OB, and the in house watchmaker fixed it. Got to look at the watch under a loupe - all fine. Later that day, noticed dust visible to the naked eye on the dial that presumably got in during the adjustment and moved. So it had to go back and have that removed. So (a) maybe it's just dust that was always there whilst you've had it and has moved (hence my question about whether you've had the watch from new, as if not, it might well have been opened up for some reason) and (b) this was my first experience about making a fuss about something like this, and it was treated like a matter of the utmost, utmost seriousness by the OB.

On the first photo, it looks like you have another mark near the 56 second marker, not visible on the second photo, but it looks like on the crystal?

The watch was bought new on April 1, 2020 and I’m technically the second owner having purchased it later that month from a reputable dealer on the forum.

The other mark was probably on the crystal when I took the photo.

The boutique closest to me is still closed because of COVID restrictions. I guess I’ll wait for it to reopen. I don’t want to ship the watch if I can avoid it.
 
Evitzee
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Just remember, every time you open a watch in a typical non-factory air environment you run the risk of errant dust or other flotsam entering the case, plus the risk of tiny nicks or scratches on the case or caseback by a wayward tool. I've got several chronos where one hand or the other is not perfectly centered under a loupe, I just can't be bothered to ship them off under warranty for a tweak. Just be aware of what you are exposing your watch to in a quest for visual perfection. There are risks.
 
ww2_1943
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Evitzee Evitzee
Just remember, every time you open a watch in a typical non-factory air environment you run the risk of errant dust or other flotsam entering the case, plus the risk of tiny nicks or scratches on the case or caseback by a wayward tool. I've got several chronos where one hand or the other is not perfectly centered under a loupe, I just can't be bothered to ship them off under warranty for a tweak. Just be aware of what you are exposing your watch to in a quest for visual perfection. There are risks.

Great point! Honestly, I don’t find the dust, if that’s what it is distracting. I think my greatest worry is wondering how It got there in the first place. It definitely only appeared recently. I’ve studied this watch closely!
 
ww2_1943
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It turns out is is dust! It has moved since I posted this.
A great point was made about opening the watch up and the risk of other contaminates getting in there.

Is there risk of keeping a moving piece of dust on the dial?
 
Stripey
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ww2_1943 ww2_1943
It turns out is is dust! It has moved since I posted this.
A great point was made about opening the watch up and the risk of other contaminates getting in there.

Is there risk of keeping a moving piece of dust on the dial?

Others are better placed to comment on that, but since any watchmaker should be able to get it out v. quickly and the watch is under warranty, it seems like a no brainer to me.
 
s2000_driver
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ww2_1943 ww2_1943
It turns out is is dust! It has moved since I posted this.
A great point was made about opening the watch up and the risk of other contaminates getting in there.

Is there risk of keeping a moving piece of dust on the dial?

If it is dust that is moving around, I would take it to the boutique and have them take care of it. They will likely send it the service center. If the service center finds more dust inside, they will perform a full service under warranty.
 
Peter_from_NL
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If you are not sure whether it is on the dial or the glass (small scratch), just put light from IPhone above it and move the light. If you see the scratch moving you know it is not on the dial itself. Sometimes very hard to see. In all other cases, go back and let Omega take care of it!
 
ww2_1943
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UPDATE:
I took my watch to the Boutique today. They confirmed there was dust or something else on the dial. It is going in for a full service covered by the warranty. I feel that brining it in was the right choice. I’m also really glad I didn’t buy from a dealer that didn’t offer the original warranty!!!
 
Stripey
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ww2_1943 ww2_1943
UPDATE:
I took my watch to the Boutique today. They confirmed there was dust or something else on the dial. It is going in for a full service covered by the warranty. I feel that brining it in was the right choice. I’m also really glad I didn’t buy from a dealer that didn’t offer the original warranty!!!
Glad it's dealt with or being dealt with.
 
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