Speedy water damage repair/restoration

Posts
28,049
Likes
71,606
Hi Chris,

Perrin is just a local Canadian parts reseller. I believe they are the largest and most complete supplier in Canada.

http://www.perrinwatchparts.com/

They have come up with some rare parts for me in the past, and they are my "go to" supplier for many brands outside of Swatch. They have been in business since 1929 according to the wall calendar I'm staring at that they send me every year and is hanging on my wall...

There are other parts suppliers in Canada, but these Perrin supply vintage parts and many of the newer suppliers don't since they have not been around as long and don't have the old stock that a place that has been in business for over 80 years would have.

Bestfit is sort of a nebulous entity for me right now, but I have an email in to someone who should know more about them in an attempt to get some clarification as to their status. I have bought many vintage parts that were in Bestfit packaging, and they are still for sale at many material suppliers. People here often confuse them for genuine parts - vintage Omega replacement crowns sold at Otto Frei for example are often referred to here as Omega crowns when they are clearly Bestfit numbers.

What I'm not clear on is if they are still producing (or having parts produced) or if it is now just a name and database as that site would suggest. A supplier in the US recently said on a watchmaker's board that Bestfit has the largest stock of ETA parts in the US, and that their company and most US based materials suppliers all have access to them. He didn't say that these parts were still being produced however.

If I get answers on their status I will include them in this thread.

Cheers, Al
 
Posts
306
Likes
523
Hello Rob

I saw that site before but, as you say, it's just a database.

Regards, Chris

Hi Chris,

I heard from Bestfit and it seems as if they are no further ahead or in a better position than the rest of us...here's what they have to say:

Dear Robert ,
We are also experiencing the parts distribution problems. Bestfit does only supply directly to Material Houses although most of our accoutns are only in North America.


So while they still exist, for me, they are no longer an option, I used the catalogues to find and buy parts through Perrins in Canada and it was great for all sorts of parts like stems, balance and pallet staffs, odd vintage chrono parts, etc...thousands of variations on each part, so as long as you had an original to measure or the sizing, you could get either an exact match, or something needing only slight re-working.

Rob
 
Posts
2,219
Likes
4,945
Hi Al and Rob

I know there's some interest in this for both of you but many thanks for the time you're spending investigating ways forward and letting us all know. I've bookmarked Perrins site - a shame they don't have stock on line but I suspect this is true of many of the older suppliers with extensive stock. It would probably be a major task to do that and for little gain.

It doesn't sound good Rob but, definitely interesting to see if Al's enquiries come up with something. If Bestfit really have such a huge stock of ETA parts, this is a great gain.

Again, thanks for the time you're putting in. I suspect that this will only hit hard in six months when parts become impossible to obtain for some of us. I don't think Cousins will be losing any sleep over my account as I'm hardly a big buyer with me only working on a few watches a month. Will be annoying though.

Cheers, Chris
 
Posts
28,049
Likes
71,606
So heard back from the person I thought might have the information I was after...Bestfit has been owned by the William S. McCaw company since 2001, when they purchased it from Grobet USA.

http://www.mccawcompany.com/

I emailed with David Wilson of McCaw, and he indicated that Bestfit is run as a separate division of McCaw since they acquired it, and as Rob has found they distribute through the material houses in the US and Canada (not sure if they have any accounts outside of North America). Bestfit still has parts being made as they have for decades, so they are a going concern for both vintage and modern parts. They will continue to have parts made and also will expand the selection in the future once they see what the high demand items are. They won't be able to make everything of course, but they will hopefully help fill some critical gaps.

In terms of how people outside of North America could get parts, I would suggest contacting any material supplier in North America that has Besfit and place your orders through them. Rob could even see if Perrin would still fill his orders. I can't speak for Europe but they do ship outside Canada and even have a toll free number for US customers. They might not work with people outside North America, but that would be an odd decision frankly. I have ordered from material suppliers all over the US and also from Europe, in addition the a few here in Canada, so there's likely no reason someone in Europe can't do the same. I pretty much always place my order via email anyway - this is 2015 and getting parts from pretty much anywhere should not be an insurmountable task.

I have actually been buying more and more parts from McCaw themselves over the last year or two, and have found the prices very reasonable, and the shipping reasonable as well. The customer service has been top notch - far better than some others material suppliers I could mention but won't...

Anyway, based on what I have been told I think Bestfit could certainly be a viable supplier of parts going forward, at least for many items.

Cheers, Al
 
Posts
306
Likes
523
Very good insight, it adds to the information I was given.

I recently spoke to Maurice at Perrins and he has no problem shipping to me here in France. Ideally I would like a local solution, ironically one of the oldest watch material dealers in France is headquartered only 25 minutes from my house, but their pricing is way too high and I can't use them.

Looks like I have some research to do here in the EU to find out more details on Bestfit Can fill the need over here.

Rob
 
Posts
2,219
Likes
4,945
This is really helpful, thanks Al. It sounds as if you are dealing directly with McCaw so I will contact them and see if they are willing to deal direct with someone like myself.

If not, it sounds like Perrins are a solution, Rob and that would also work for me so, I'll contact them direct. Regarding potential stockists in Europe, I'll contact the few Spanish distributors and see if they have access to Bestfit parts but, I suspect this is a dead end.

Of course, I suppose Bestfit really will be a "best fit" so, there will be some extra work on them. Might be interesting.

Cheers, Chris
Edited:
 
Posts
28,049
Likes
71,606
Yes I deal with McCaw directly, and unlike some other distributors who ask for business ID numbers or only deal with the trade, no such questions were ever asked of me when I first dealt with them (although my email address has my business name in it, so that might be a factor).

I just email them at [email protected] and ask for pricing and delivery on the parts I need. I can only suggest being as thorough as possible with the information you provide. If you think of a typical order for a few small parts, they won't be making much on that, so having them spend the least amount of time possible on a small order is my goal, and where I can I will wait and group parts to make it a good sized order. This is why some material houses won't deal with people who are not in the trade, because they have to spend too much time figuring out what the person really wants when they don't know how to order parts properly.

Cheers, Al
 
Posts
2,219
Likes
4,945
Hello Chris,
I have a few kits, they go by the name "Micro O'ring kit" and there are two boxes with I think 24 various sizes. There is also a flat o'ring kit and a "D" and "E" one for Japanese cases.

All the best,
Rob
Top tip, thanks Rob. Once I knew what I was looking for, I found them easily on the website of a Spanish supplier I've used before. Am not sure how I missed them to be honest.

Have this 145.0007 Chronostop that would have needed a €70 new pusher. Just taken it apart and sealed it so it passes a WR test (does have a new Omega crystal, crown and case seal) easily. Here coming down from 10 bar. Now it's properly usable again.


Now, if I could just find a supplier of a shorter strap that fits the original deployant clasp, I'd be even happier. At full adjustment, it's still a little loose on my puny 6.75" wrist.

Cheers, Chris
 
Posts
306
Likes
523
Well done Chris, glad you found the o'rings and that allowed you to fix the pusher and save some serious money along the way.

Cousins has a large selection of straps, might give them a try.

Rob
 
Posts
2,219
Likes
4,945
They're a bit odd these.

Each strap piece tapers from 22 to 14 and has thick padding except for the last 25 mm or so where its thinner to fit in the clasp. The fixings are riveted on the end and have a mechanism that engages in the side of the clasp when you turn the screw in it. I suppose they came in different lengths with only the thinner part designed to be in the clasp. On this side it won't go in further due to the thicker part stopping the clasp closing and on the other side it's all the way in but the thicker part causes the clasp to sit slightly open. It's wearable but doesn't feel secure.

I think I just need a different length and will keep looking.

Regards, Chris
 
Posts
306
Likes
523
Hmmm, interesting design.

I wonder if you picked up a simple thin style strap and could make it work, the lenghts vary also and this may allow the flexibility you need in the sizing to find one that you can adapt.

Good think is that the prices are reasonable, so it's not too expensive to do some trial and error...

Rob