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Speedy Polish during Warranty Repair something to worry about?

RPC
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rohada rohada
My 861 went there as well. Two months or so turnaround, all in, for those in this boat.

Thanks for sharing this. Received a new, AD-purchased 1863 for my birthday in January. Was running +14spd and was out of spec new so they told me to bring it in to be sent out, which I did. I dropped it off 3/23 and was told 3-6 week turnaround.

Love the watch and, though not COSC, -1/+11spd should be the expectation.

Hopefully receive mine back in <8 weeks but whatever it takes to get the timing right.
 
SkunkPrince
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N NTAD
Sorry for the noob question, but what is the concern about polishing? Is it because of extra cost or...?
Collectors go batshit insane because of hacks who aggressively use a buffing wheel on vintage watches, rendering them less valuable to said collectors.

In this case, they say it so reflexively that they're telling someone with a brand-new Speedmaster that Omega is going to destroy his watch by refinishing it... except they have fixtures to do it, it will not devalue the watch any, and they might not anyways.
 
Archer
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SkunkPrince SkunkPrince
Collectors go batshit insane because of hacks who aggressively use a buffing wheel on vintage watches, rendering them less valuable to said collectors.

In this case, they say it so reflexively that they're telling someone with a brand-new Speedmaster that Omega is going to destroy his watch by refinishing it... except they have fixtures to do it, it will not devalue the watch any, and they might not anyways.

I don’t think it’s completely unreasonable to ask them to refrain from polishing your watch, if the watch doesn’t really need it.

Unfortunately, watch companies reflexively polish watches whether they need it or not. Personally, my default is not to polish, which is clear up front, and if someone wants it done, they just need to ask. I don’t decide for them, which is the way it should be.
 
SkunkPrince
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Archer Archer
I don’t think it’s completely unreasonable to ask them to refrain from polishing your watch, if the watch doesn’t really need it.

Unfortunately, watch companies reflexively polish watches whether they need it or not. Personally, my default is not to polish, which is clear up front, and if someone wants it done, they just need to ask. I don’t decide for them, which is the way it should be.
I completely agree with you. It's the reflexive "don't send to Omega, don't polish!" when the former might actually be the best choice and the latter is sometimes warranted.

When I sent a 90s Deville Prestige to Nesbit's I specified "refinsih as usual". Don't need someone else's scratches in my new/used watch.
 
O
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N NTAD
Sorry for the noob question, but what is the concern about polishing? Is it because of extra cost or...?
I'm relatively new to this hobby. Been into it for about 3 years.

I have read so many threads on other forums where someone sent in a older Submariner or so for a service.

They returned the watch polished like new, but in some cases, the original shape of the case, or bevels on the case lose shape.

Sometimes a crown guard looks uneven when compared to the other, etc.

Sometimes the end link fits loosely between the lugs or doesn't sit as flush as it used too.

That is what is scary.

Further, I personally enjoy watching my watches age with me.

So it would be weird for it to return looking like new.

I mean the watch is fairly new, but it has some scratches already.
 
O
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So the AD called me today...

Regarding the 5 year warranty.

The lady said that she looked into it, and indeed, she said someone must've given me the wrong warranty card.

But she says, as long as I have my receipt, and they have their computer program, they can tell when I bought it, and so can Omega.

"So don't worry about what the warranty card says. The watch has 5 year warranty."
 
N
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SkunkPrince SkunkPrince
Collectors go batshit insane because of hacks who aggressively use a buffing wheel on vintage watches, rendering them less valuable to said collectors.

In this case, they say it so reflexively that they're telling someone with a brand-new Speedmaster that Omega is going to destroy his watch by refinishing it... except they have fixtures to do it, it will not devalue the watch any, and they might not anyways.

Haha! Thanks.
 
Evitzee
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O owl.
So the AD called me today...

Regarding the 5 year warranty.

The lady said that she looked into it, and indeed, she said someone must've given me the wrong warranty card.

But she says, as long as I have my receipt, and they have their computer program, they can tell when I bought it, and so can Omega.

"So don't worry about what the warranty card says. The watch has 5 year warranty."
Did you never check to make sure the serial number on the card matched the number on the lug, or that the serial number on the Omega receipt (if included) matched your watch? I don't think the lady knows what she is talking about, Omega didn't change out the warranty cards when they went from 2-->5 years on the warranty. I wouldn't be too happy to learn I have the incorrect warranty card for my watch. It doesn't mean anything to you but if you ever try to sell it it will create confusion if the card doesn't match the watch.
Edited:
 
N
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O owl.
I'm relatively new to this hobby. Been into it for about 3 years.

I have read so many threads on other forums where someone sent in a older Submariner or so for a service.

They returned the watch polished like new, but in some cases, the original shape of the case, or bevels on the case lose shape.

Sometimes a crown guard looks uneven when compared to the other, etc.

Sometimes the end link fits loosely between the lugs or doesn't sit as flush as it used too.

That is what is scary.

Further, I personally enjoy watching my watches age with me.

So it would be weird for it to return looking like new.

I mean the watch is fairly new, but it has some scratches already.

Fair point! Thanks much. 😀
 
O
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Evitzee Evitzee
Did you never check to make sure the serial number on the card matched the number on the lug, or that the serial number on the Omega receipt (if included) matched your watch? I don't think the lady knows what she is talking about, Omega didn't change out the warranty cards when they went from 2-->5 years on the warranty. I wouldn't be too happy to learn I have the incorrect warranty card for my watch. It doesn't mean anything to you but if you ever try to sell it it will create confusion if the card doesn't match the watch.
Hi, thanks for the concerned reply!

I did double check, and everything matches.

That's why I am like 90% sure that they sold me an old watch.

Which is fine.

I feel like they got it before 2018.

It sat in the safe, and then they sold it to me with matching serial on the cards and everything, but with old cards.

When I bought it, it was during the rumors of it being discontinued.

I called the store manager, and he told me he had none in stock, but he would look for one.

When he found it, he told me it was waaaay at the back of the safe.

I thought he was joking.

But now I feel like maybe he wasn't.
 
O
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Alright guys!

I'm back.

Or better said, the Speedy is back!

I received it in a red Omega pouch, with a card that says that my watch has been returned to factory specs and should be running +7 s/d day.

They didn't polish it, which is what I asked for.

Thanks everyone, for the support!
 
kcgunner
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O owl.
Alright guys!

I'm back.

Or better said, the Speedy is back!

I received it in a red Omega pouch, with a card that says that my watch has been returned to factory specs and should be running +7 s/d day.

They didn't polish it, which is what I asked for.

Thanks everyone, for the support!
That’s awesome. I’m glad they did what was asked of them.
 
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