Speedy 3861 weirdness - BUYER BEWARE

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A bit of a contradiction, no?
I think you have missed my point.

But a great contribution! LOL

Nothing in this life is perfect. I am not delusional! But I think £7500 is sufficient budget for Omega to make a watch that doesn't develop a fault after 7 months.

Jeez.

It's funny how ppl want to take shots at me, whilst ignoring the fact that the watch and its manufacturer are at fault!

Guess there are too many fanboys here.
 
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I just received a very poorly timed email from Omega saying that I can now buy the FOIS... For some reason or other, I think I will be giving it a miss!
Ha! I just replied to their email saying thanks, but until mine is fixed, there is zero chance I'm spending anything on Omega products.
 
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It's funny how ppl want to take shots at me, whilst ignoring the fact that the watch and its manufacturer are at fault!

Guess there are too many fanboys here.
We aren't taking shots at you, but we are trying to inject some reality into your situation. Mechanical things break, even relatively new ones. Your issue doesn't indict the Omega watch company or the 3861 as a failure, even though you believe it does. If that makes us fanboys, so be it.
 
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I think you have missed my point.

But a great contribution! LOL

Nothing in this life is perfect. I am not delusional! But I think £7500 is sufficient budget for Omega to make a watch that doesn't develop a fault after 7 months.

Jeez.

It's funny how ppl want to take shots at me, whilst ignoring the fact that the watch and its manufacturer are at fault!

Guess there are too many fanboys here.
That price is sufficient for Omega to make a fantastic watch which only a small percentage of have a failure, one that is likely easy to fix. A few months ago, I went to a Richard Mille boutique and handled a $250k model... which I discovered was defective. The minute counter of the chrono repeatedly failed to advance after the first minute. After I told the salesman, he said it would be fixed after it was sold!
 
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Rightly or wrongly, I feel some have.

I do understand that mechanical things break. As I have previously stated - I expected better from Omega. I cannot remember the last (budget, as has been said) luxury product I purchased that failed so quickly!

I am not damning the whole of Omega or the 3861, but it does seem to be a pretty big issue for this new movement, but that is all conjecture, unless anyone has actual stats on 3861 returns, which I imagine they do not.

The fan boys are those who blame the user and overlook the failings in R&D and IMHO the fact that Omega could've recalled unsold stock.

I suppose that I was hoping for some useful info, background and experience...

Sure, I've ranted a bit, but some of the comments I have received have been a tad annoying.

I bet I have annoyed all of you too.
 
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I've purchased more expensive watches from JLC and Blancpain which had significantly worse issues much sooner into ownership. Shiit happens
 
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That price is sufficient for Omega to make a fantastic watch which only a small percentage of have a failure, one that is likely easy to fix. A few months ago, I went to a Richard Mille boutique and handled a $250k model... which I discovered was defective. The minute counter of the chrono repeatedly failed to advance after the first minute. After I told the salesman, he said it would be fixed after it was sold!
Small percentage? How small is that? Pls share your data or stop making assumptions. You probably have no idea of the percentage, so just hot air fella.

If that RM was new, to sell it in the UK, with a fault, would be illegal. And that sounds tragic AF.
 
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I've purchased more expensive watches from JLC and Blancpain which had significantly worse issues much sooner into ownership. Shiit happens
I guess you must be more unlucky than me!

Shit does happen, but this shit needn't, if the unsold stock had been recalled, but that would possibly be far too embarrassing and costly for Omega. They took a commercial decision on this, they are happy with this... This is acceptable to them!

I'm not trying to shit on Omega here, but my watch is buggered, and I am not happy.

And FWIW - I reckon the failure rate is much, much higher than you believe it to be, but much like you, I cannot back that up with figures, but I have stated previously that rudimentary google searches for faulty 3861 movements yield double the number of threads to the 9900, yet the 9900 has been in production for double the time. Sure, it's by no means accurate, but it paints a bit of a picture about the 3861.
 
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Hi All

I bought a new SS Speedy in July 2024 which i love.

I have always previously found the watch to be accurate to around 2 sec +/- per day when averaged over the course of a week, sync'd to atomic clock. In the last day or so, it's done a couple few weird things...

19.01.25 - watch stopped at 9.50, was then fully wound, then stopped at around 9.50 again. it was then fully wound again
20.01.25 - read online that there had been some issues with the 3861... anyway - watch still running fine at this point. start using chrono. watch stopped after about 3 hours or so. i pushed the top pusher, twice i think, and the watch ran again, but had lost about 20 minutes of time.

As of now 20.01.25, 16.40, the watch is fully wound and chrono appears to be working as normal.

Is this indicative of the 'bushing' issue that some early 3861 movements had? is there any way to tell if my watch is part of the early production run, that may or may not affect with issue, if that is even what it is.

Having now written this, i think it's pretty clear that my watch needs to some love...

I am not sure where I stand with the AD, it was bought online from a UK high st retailer.

I'd welcome any thoughts.

There is a chance I am of course going mad, but at this point I think it is the watch

Thanks in advance.
Can anyone tell me how to edit or delete my comments on here so I may stop getting responses?
 
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The OP may be unhappy with his watch, but he's definitely getting his money's worth from this thread.
 
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I'm happy with the speedy, just not the standard of Omega's quality control.

This thread has descended into pointlessness. It has little value other than to serve as a record of another disgruntled 3861 owner.

I will cease posting now, other than to update the thread with my findings on the power reserve and whatever the outcome is from Southampton.

Thanks to everyone who took the time to read and watch the issues I have had and to offer their thoughts etc. I am grateful. To those who thought best take aim at me, you know what to do! x
 
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Can anyone tell me how to edit or delete my comments on here so I may stop getting responses?
On top of the thread click the FOLLOW button to Unsubscribe
 
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As someone who was worked on one of the most QA intensive processes in history:

Every product's failure fits what we call a 'bathtub' curve. Failures happen in a decreasing amount after manufacture, then basically zero failure for a long while, then a massive exponential upswing at the end (as things 'age' out). The beginning is called 'infant mortality'.

In order to minimize user-experienced infant mortality, you have to age the product. However, the process of aging it shortens the lifespan. So there is a very fine balance to making sure that you only 'age' it a certain amount. In my case (silicon chips), you could put them into a heat cycling oven for a few days, and it would age them a few months. In that case though, the 'bottom' of the bathtub curve lasts quite a while, so dying of 'old age' is something that takes a really long time anyway.

Omega has to also make this balance, but the cost of premature aging is much higher. Lifespans of mechanical devices are much shorter (so you can't just keep them in a vault for 2 years running to catch all of the infant mortality, else you end up having to service them more sooner). SO, manufacturers choose an acceptable 'failure' rate. Typically, something in the 1-2% scale for mechanical products is considered 'good' (in Silicon, we aimed for about 1/10th of that!).

I suspect Omega has produced on the scale of a million 3861 movements by now. So at that rate, 10,000->20,000 failures is considered 'normal'. And I haven't seen evidence that they are even into the 4 digit failures here.

So if anything, this thread/discussion has made me feel that Omega is doing a great job at QA! OP is just one of the unlucky ones in that sub-1%.
 
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Great post. And clearly you have professional experience in QA, but you have not qualified your statement about Omega failure rates.

My rudimentary Google search result numbers relating to 3861 and 9900 are demonstrable, but albeit coarse and likely wildly inaccurate, how do you support your statement that 3861 is not in 4 digit failure rates?

I suspect the rate is much higher (see previous statement about google search results)

I know I said I would stop posting, and I'm not looking for an argument, but I think it's important to be able to back these kinda statements in some way shape or form. So, please tell me how you have concluded failure rates are in the 3 digits range?

Thanks
 
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Great post. And clearly you have professional experience in QA, but you have not qualified your statement about Omega failure rates.

My rudimentary Google search result numbers relating to 3861 and 9900 are demonstrable, but albeit coarse and likely wildly inaccurate, how do you support your statement that 3861 is not in 4 digit failure rates?

I suspect the rate is much higher (see previous statement about google search results)

I know I said I would stop posting, and I'm not looking for an argument, but I think it's important to be able to back these kinda statements in some way shape or form. So, please tell me how you have concluded failure rates are in the 3 digits range?

Thanks
I was basing it off your google results! In the google results on this page/others there are many duplicates, going through them I get ~3-4 dozen unique posters. Even a 10% online-complaining results in sub-1000.

That said, EVEN IF it is over 1000, anything below ~20,000 is reasonable. And I don't see ANYTHING ANYWHERE here that alleges failures as that high.

BUT you are the one alleging that the failure rate is 'too high'. So the onus to provide evidence of failure rate is on you.
 
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Good explanation by @ErichKeane. When the early failures of the 3861 cropped up many people were complaining that Omega should have had a recall of all 3861s. I'm sure Omega calculated how many were likely to fail within the 5 year warranty and since the failure rate was probably going to be fairly low there was no need for a general recall. Those that failed were fixed under warranty, when the problem eventually showed up in the other ones more than five years in the future they were ready to be serviced anyway at the buyer's expense.
 
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I have provided the best (that I can be arsed) evidence, and I cannot offer any better. I made it clear that it was likely wildly inaccurate. I can find many more than 3-4 dozen unique posters!

I don't know if it's 'too' high, I just think it's higher than people think. This is an opinion, it is not a fact.

The fact is, my watch is broken. The fact is, I had expected better. I may be unlucky, but it is what it is - A premium (budget) product that has failed in a very short period of time. I think they could and should do better. Another opinion, that does differ from yours.

All in all, it is very disappointing, and I will be unlikely to buy Omega again.
Edited:
 
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Good explanation by @ErichKeane. When the early failures of the 3861 cropped up many people were complaining that Omega should have had a recall of all 3861s. I'm sure Omega calculated how many were likely to fail within the 5 year warranty and since the failure rate was probably going to be fairly low there was no need for a general recall. Those that failed were fixed under warranty, when the problem eventually showed up in the other ones more than five years in the future they were ready to be serviced anyway at the buyer's expense.
Sounds like this has been going on for years?

3 or 4 dozen people were complaining that there should've been a recall? How very dare they! And here I am 4/5 years later saying the same thing.

Fairly low failure rate? Hmmm... Maybe, then again - maybe not.

3 or 4 dozen people, my arse.... How daft. There are tons of complaints!

I've had enough of this now.

LOL
 
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I have provided the best (that I can be arsed) evidence, and I cannot offer any better. I made it clear that it was likely wildly inaccurate. I can find many more than 3-4 dozen unique posters!

I don't know if it's 'too' high, I just think it's higher than people think. This is an opinion, it is not a fact.

The fact is, my watch is broken. The fact is, I had expected better. I may be unlucky, but it is what it is - A premium (budget) product that has failed in a very short period of time. I think they could and should do better. Another opinion, that does differ from yours.

All in all, it is very disappointing, and I will be unlikely to buy Omega again.
My Snoopy 50 broke a few weeks ago. At least I got a solid 3 years of wear before it broke. Watch wouldn't wind, chrono wouldn't activate, hours/min hand stopped working, reset pusher stopped working. Currently being repaired under warranty.
 
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When you thinks this discussion could have ended post number 2 with "Lucky you, your watch is still garanted"...