Speedmaster reduced has problems

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The line " you asked a number of questions prior to placing your bid and never inquired about the chrono," kinda sounds like he is sort of admitting that he knew about the issues with the module but since I didn't ask..he had no responsibility to disclose them.at least in his mind.
 
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Doesn't really seem like there is a way for me to prove how messed up the chrono system is. Should I ask for at least a partial refund?
 
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Doesn't really seem like there is a way for me to prove how messed up the chrono system is. Should I ask for at least a partial refund?
Problem : Chrono does not reset

Step one start Chrono
Step two stop Chrono
Step three reset Chrono
Observe Chrono does not correctly reset too zero.

This is a common problem on these and many are sold when this breaks due to high service costs.
 
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Problem : Chrono does not reset

Step one start Chrono
Step two stop Chrono
Step three reset Chrono
Observe Chrono does not correctly reset too zero.

This is a common problem on these and many are sold when this breaks due to high service costs.

I meant prove it to the seller who claims it works without issue. I did try the chrono again tonight for the heck of it..and interestingly it didn't jump around like it did yesterday..was nice and smooth..it just won't completely go back to 12'o clock. The seller is asking what can be done other than a return. Clearly the watch needs some work to make it run problem free. I was thinking of asking for a partial refund that would at least cover half of what it will cost to make this watch run problem free. Opinions on what to do? Im very much open to hearing other ideas. I just want this headache solved.
 
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Get a quote from Omega or an authorized repair shop and ask the seller to split the cost? His claim that "you didn't ask about the chrono" is specious. The real story is that he didn't disclose the information. Even if he did test it before selling, he sure didn't test it well enough. And the crack on the crystal is totally beyond reason. Not mentioning that is tantamount to lying.
 
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Still think you would be better off simply returning the watch.

If he doesn't agree move forward with eBay claim of not as described.
 
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Not sure if you've opened a dispute yet. Here's what to do:

1. Click on "return item."
2. eBay will say something like "seller does not accept returns but we can open a dispute."
3. In the dispute be very brief, succinct, and specific. Don't talk about prior communications with seller. Something like:
a. Chrono hand jumps when moving.
b. Chrono does not reset to zero. Not shown in original listing. Photo attached.
c. Crystal is cracked, photo attached.
4. Again, keep it simple, no emotion, no talk of previous communication with seller.
5. eBay will rule in your favor.
 
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As I told you and others. Talking to the seller after he refused is a bad idea. Go through eBay.
 
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Return it. Initiate the return via eBay. This does not end well if you do anything other than return it.
 
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Good god man, just insist he accepts a return for the bloody watch as it's not working and this wasn't mentioned in the listing.
 
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Update: the seller responded and is a bit irate. Here is his response: "Hi - like I said, I tried the chrono when I put the watch for sale and did not notice anything unusual, certainly nothing close to what you're claiming. You asked a number of questions prior to placing your bid and never inquired about the chrono. You had the opportunity to ask about all you wanted prior to bidding. Everything I stated about the state and quality of the watch is true and no false claims have been made. It was clear that under the terms I stated no returns accepted and you should have asked about all that you though was relevant. I completely disagree with your claim(s) but in interest of resolving this I am willing to talk about figuring out a way to remedy this situation. Any (reasonable) suggestions?"

I don't know what I should do in response here. Wanted to get some input from you guys before I proceed. Thanks!


This one is pretty much an open and shut case--it doesn't work as stated. And you said the photos don't match actual condition. Be sure to take photos and upload (in dispute) for comparison on any points that don't jive. Because the functionality issue can only be aided by showing movement, take a video and upload to a file sharing site--then provide the link in the dispute for resolution agents to see.

You might also comment that the movement could have been damaged in shipment--seller is 100% responsible in that case as well. Either way leads to a refund, but going along this route gives the seller an option to recoup money through the carrier--they CANNOT (legally) file an insurance claim for the original shipping if you return it first. Whether you want to give them the opportunity to explore an insurance claim is completely up to you, and might mean getting a repair quote from Omega.

Ebay will almost certainly side with you (that's just how they've been since a change of TOS back around 2008-2010--sellers almost NEVER win disputes now). If not, I hope you paid with a CC--their chargeback disputes are pretty ironclad, and a return would be assured. If you feel he's been unreasonable and a dirty rotten scoundrel, be sure to leave him negative feedback with low DSR's.

Optimal course of action would be to file a dispute first because if ebay sides with you, free return shipping is provided. If they do NOT side with you, the next course of action would be to file a paypal dispute (you can recoup return shipping costs through their promo program). If that fails, then file a CC chargeback--return shipping will not be compensated this way, and paypal may refuse to honor their return shipping program on a transaction that was reversed through payment chargeback.

And btw, timeframes for filing returns/disputes/chargebacks are as follows:
1. eBay -- 30 days SNAD (significantly not as described) ebay money back guarantee
2. PayPal -- 6 months SNAD
3. Credit Card -- 3 months from transaction posting date (almost all CC's)
Edited:
 
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As I told you and others. Talking to the seller after he refused is a bad idea. Go through eBay.
I didn't message him first..he just sent that message to me last night.
Edited:
 
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At this point..I just want this to be over..id rather not drag this out for much longer. I would even be willing to take a partial refund. That way I wouldn't have to do that much out of pocket to fix it. Thats not the ideal end result..but id just like to drop this at this point.
 
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Go ahead and drop it but I wouldn't. Sounds like you're creating stress when there isnt an any. Just open a dispute with eBay it's almost a guarantee they'll find in your favor return it and then find a better example.
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Go ahead and drop it but I wouldn't. Sounds like you're creating stress when there isnt an any. Just open a dispute with eBay it's almost a guarantee they'll find in your favor return it and then find a better example.

Ill probably still do that. Ive just heard the horror stories about how ebay disputes drag on and on sometimes..which I definitely don't want.
 
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This is pretty open and shut. Don't worry about what might happen and take action now for no reason that has consequences for you. Ebay takes a day or 2. This is a pretty open and shut case. Relax take some deep breaths, if ebay declines it or the seller does not pay after you return it then take more action.
 
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This is pretty open and shut. Don't worry about what might happen and take action now for no reason that has consequences for you. Ebay takes a day or 2. This is a pretty open and shut case. Relax take some deep breaths, if ebay declines it or the seller does not pay after you return it then take more action.

Thanks for the reply. I told the seller this morning(responding the the email he sent me) that I would settle for a partial refund..but would like a return. This whole thing has just left me with a bad taste in my mouth and id like to just be rid of this problem riddled watch and dishonest seller. Im putting my faith in ebay..thats for sure.
 
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All I want to do at this point is just settle this without issue.

They only way I see this happening is to go through the Ebay dispute process and return it.

Otherwise I don't see how accepting a partial refund, sending it out for service, hoping it doesn't need extensive repairs or parts, waiting 6-8 for it to come back etc. is easier or less stressful.

Stop communicating with the seller, go through the ebay resolution process, return the goddman POS and be done with it.