Speedmaster 145.022 post service issues

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Just received my 1972ish speedy back from service and noticed 2 issues within days of getting it back.
The timing second hand is resetting more clockwise with each running of the chronograph. It maybe moves a second every 15 times I reset the chronograph... see picture. This is current reset position.
Also it’s now 18 seconds slow per day. It was 10 seconds a day before service. Was hoping it would be more accurate after...
Done at a local watch repair that advertised omega.
I’ve let them know about these issues and going to see what they say. Would you go elsewhere? Hate spending more money at a new place but come on.

chuck.

 
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Obviously you should take it back and let them fix the problems. Take a breath and try not to be so critical and frustrated. Yes, it would be nice if they had tested it more thoroughly, but nobody is perfect and the watch is almost 50 years old.
Edited:
 
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I don’t mean to be critical but I guess I was just wondering if this was outside the usual service expectation. Should I expect it to be more accurate after service? Should I expect that they fix it for no additional cost? Should I expect that it’ll take another 3 1/2 months?
I’m new at this. Just trying to figure out what are reasonable expectations.
Thanks.
 
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They should definitely fix it at no additional cost. Accuracy is a complex issue and it depends on a lot of things, and they may have set it based on some measurements made in different positions. However, if you are mainly just concerned about the average rate of timekeeping, they can certainly adjust it to run faster. Read some threads about timekeeping, positional variation, etc.

https://omegaforums.net/threads/timing-tolerances-a-guide-to-understand-how-they-work.87293/
 
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The reason the hand is re-setting to the wrong position could be a couple of things. First, it could be that Te pipe that the hand sits on is cracked. It could be that the pipe itself is too loose on the pivot of the chrono wheel, or it could be the rivet that connects the pipe of the hand to the body. All instances are repairable.

it should definitely be more accurate after service but that is why warranties exist. Things can happen to cause a watch to lose time.
 
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Would you go elsewhere?

IMO it also depends on who did this service!

Is it someone who has experience working on 861 movements?
 
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IMO it also depends on who did this service!

Is it someone who has experience working on 861 movements?

While a loose trotteuse is a likely culprit for the first problem, the quality of the timekeeping should also be related to the cost of service.
Any decent watchmaker should be able to deal with a simple cronograph like the 861, but the quality of the result will also be dependent on the time spent on the overhauling and adjustment.
One cannot expect the same result from a 200$ or a 600$ service, obviuosly.
 
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About 15 years ago I spoke to a major watchmaker (big workshop) about post service issues, who told me that sometimes 1 in 4 vintage watches needed adjustment after service - one of the reasons he didn't like his company doing them.

From my own experience I have to get quite a few adjusted after service, not as many as 25% but enough to be annoying - and it doesn't seem to matter who I send to, there is always a level of returns.

I would give him a shot at adjusting it. I would even give him two goes....but after that I would find a different place.
 
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About 15 years ago I spoke to a major watchmaker (big workshop) about post service issues, who told me that sometimes 1 in 4 vintage watches needed adjustment after service

Yikes! That would be an extremely high return rate!
 
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About 15 years ago I spoke to a major watchmaker (big workshop) about post service issues, who told me that sometimes 1 in 4 vintage watches needed adjustment after service - one of the reasons he didn't like his company doing them.

From my own experience I have to get quite a few adjusted after service, not as many as 25% but enough to be annoying - and it doesn't seem to matter who I send to, there is always a level of returns.

I would give him a shot at adjusting it. I would even give him two goes....but after that I would find a different place.

I agree that returns do happen but 25% is crazy. Seems like quality control was an afterthought in that particular workshop...
 
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I don’t mean to be critical but I guess I was just wondering if this was outside the usual service expectation. Should I expect it to be more accurate after service? Should I expect that they fix it for no additional cost? Should I expect that it’ll take another 3 1/2 months?
I’m new at this. Just trying to figure out what are reasonable expectations.
Thanks.

Both the timekeeping and the hand are not normal. But sometimes things don't go right, so if the watchmaker in question reacts in the right way, agrees to take it back and repair it, he should get a chance to do so IMO.

It should not cost you any additional labour for this, and regarding the timing I guess that depends on how busy the watchmaker is, but typically returns get priority when they happen.
 
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I agree that returns do happen but 25% is crazy. Seems like quality control was an afterthought in that particular workshop...

I agree, I was shocked. But it was explained to me that they got a lot of "Old Watches" sent in covering a very much wider scope than we are considering here. I also think the industrial/commercial nature of that business was very different from a skilled individual watchmaker who might be on red alert for potential issues.

Just trying to make the point that an "Old watch" after service has potential for issues - which frankly I see headed off by smaller, boutique watchmakers who as I said, are testing more than a big commercial watch makers might.