The flash (unless it's a ring flash) can not be aligned on all axes with the camera sensor. Assuming it's straight above or below your camera (phone?) sensor, and the date appears left-right centered, is the twelve hour marker still off center with respect to the two bars?
I have one for you then, this one surprised me the most.
I was working at Chanel in the Bellagio, a lady came in who was not happy with the durability of her tote. She had been using it for 2 years and you could see the leather was sagging but it looked like normal wear. The lady complained and said it wasnt acceptable. We gave her a brand new bag and she walked out happy.
Extremely dissatisfied with the way this thread went. I want my tier 2 money refunded. NOW!
Extremely dissatisfied with the way this thread went. I want my tier 2 money refunded. NOW!
I had the blue SMP and it had this same issue. I didn't return it to the boutique where I purchased, but instead sent a photo directly to Omega. They sent me out a return package and resolved it under warranty. I believe they replaced the dial.
The real confusing one is "tabarouette"... it's not even a word!
It did, i will call the corporate office in the morning.
The good news is that this is maybe a 30-second fix. (I know on Rolex, especially on the pre-ceramic ones, they pop the bezel off, pop the insert out, put the bezel on, align the insert, and snap it into place. On the ceramic ones (which I suspect is most similar) they take everything off, and then replace onto the watch. It's in and out in no time. The only reason the shop didn't do it was fear of messing up the insert/bezel and not having the parts on hand if/when that happened.
D Driv3rIf it makes you feel any better, I purchased a watch from Topper. Through no fault of them, the watch had a dent in one of the non-removable links in the bracelet. You could clearly see the dent/defect was brushed, meaning it was truly a defect in the link during manufacturing and not a dent. I took it to the local boutique which has now shut down. They first told me I probably dented it myself. I said for one the dent is brushed , two it was towards the end of the link almost where it articulates with the next link, an area extremely difficult area to dent. I was then told they would not be handling the issue with Omega as the watch might not be authentic, I said this was purchased from a large well know Omega AD. Next I was told for all they know, I made a deal to buy a dented display model. I said well I can show you unboxing photos with the watch covered entirely in factory plastics, making it impossible to be a display. Long story short, the boutique does not want to help you if you have not purchased from them. They were extremely rude and accusatory. Topper ended up handling the issue.
Ridiculous amount of rude back and forth questions/accusations. Wonder why they didn’t just enter the watch number in their system 1st to confirm authenticity before all the speculation and terrible choices in how to handle customer service.
I bought my last watch from Toppers, I would be furious if this happened to me.
