Really disappointed with service at Omega boutique.

Feel sorry for you but mine was even worse 😁. Now have the new version from 2023 and all is perfect and improved. I ve searched chrono24 and 50% of the 2020-2021 was misaligned.

I don't get how anyone can tell from a pic if it's misaligned or not. Those rectangle things aren't flat so any angle you have when taking the picture is going to make it appear misaligned. Or am I not getting this?

Ill try find another photo. it was really easy to see. I was no worried about it too much. In the beginning I was planning to go to my ad to ask them to fix it but I passed. It was hand assembled so very hard to do it properly especially after weekend 😁.

My dad was born and raised in Montreal and mostly swore in French. I heard a lot of "sacrament" and "tabarnak" when growing up. My mom says when I was 2 yrs old I started saying "saca-manak" which was my attempt at using my dad's swear words 😀

The real confusing one is "tabarouette"... it's not even a word!

This is the best response on this whole thread....

Without casting aspersions to our long-departed OP, it seems that the societal trend to blame everyone for everything else, and to expect retailers to take back anything and everything for whatever perceived injustice was served upon the poor unfortunate, has gotten a bit out of hand. Not unlike my poorly written sentence, above. LOL

I mean, this is the Omega forum, right, not the Rolex place? Or God forbid, Rennlist (Porsche)? "The deviated stitching on my $15,000 leather covered dash on my $175,000 sports car that was designed for the race track but will never go beyond my local Interstate highway, has a slight mark on it where a careless car wash boy didn't use the proper chamois on it!!!!!!"

No offense intended here - I own a Rolex and I used to have a 911 or two.

And I'm guessing that the store that he/she used to work at was a company store, not an independent boutique such as our favored watch retailers. Even so, can you imagine the conversation?

"Hello, I need to return this purse."

"Of course, what is the matter?"

"Well you see here how the buckle does not align with the clasp."

"Oh my, my, that is HORRIBLE! My most sincere apologies."

"I'd like a refund."

"But of course. If you would provide me with your sales receipt, I would be happy to refund your funds back to your original method of payment."

"I have no receipt."

"No problem, I can look it up in our system. Your name please, with my apologies for not remembering the spelling?"

"I didn't buy it here."

"Oh, well, then perhaps you can tell me where you bought it, so that I may ring them and get the information?"

"Well, uh, it was this guy, in New York."

"Yes, we have several boutiques in New York City, which one?"

"Um, 42nd street."

"42nd, we, I don't believe we have a store there."

"It was the subway stop at 42nd."

"Oh?"

"Perhaps 43rd. I'm not sure. It was dark, and I had to walk a few blocks."

"What was the store name?"

"Ford?"

"Ford?"

"Ford Econoline. It was a white van."

"Uh huh."

"I insist on a refund! You have to honor the warranty!"

"Do you have a warranty card?"

"I'll be back. But not until after I blast you on the Internet, give you a bad Google review and beat you up on Yelp!"