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Railmaster Goodwill find

JCC
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Archer Archer
Going to say this again - there is no Omega policy that states what you are claiming. They are using this tactic to deter people from using other watchmakers.



Omega may ask your preference, but if they deem something is likely to cause the watch to come back within the 2 year warranty period, your preferences won't matter. They will either replace the parts, or refuse the service.

You may be right. But the only way to find out is to try it. I'll probably be doing that soon. I will put down plenty of instructions and they better follow it to the letter...
 
JwRosenthal
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JCC JCC
I will put down plenty of instructions and they better follow it to the letter...
...or what?
 
JCC
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JwRosenthal JwRosenthal
In the OP’s case they most likely won’t service it without replacing/refinishing the dial and replacing the hands as they are not factory correct, nor to Omega spec, thus can’t warranty then.
I think that’s where people confuse Omega’s agenda as insidious and poor customer service- but aren’t understanding it from the manufacturer’s viewpoint which is in order to warranty a product, it has to be to factory spec. failing lume and damaged dials are not to factory spec- so they replace them..... makes perfect sense to me. If you don’t want that, don’t send it to them.

In the case of the OP’s watch, it doesn’t physically resemble the original design in any way. If you want it to look more like it did when it left the factory- then perhaps a factory service may be a good route for you (and guaranteed to be 100% mechanically using factory correct parts). If you like it the way it is (the dial and hands) then no- do not dream of sending it to Omega and send it to another independent watchmaker- preferably someone who knows what they’re doing and had access to an Omega parts account- they are gonna need it.
The OP is looking for the right dial so it makes sense for him to send it back to Omega for an original dial. It will probably cost as much as the service itself but at least he will get an overhaul that will have all original parts. He can also ask that they do a light polish or no polish if that what's preferred.
 
Archer
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JCC JCC
You may be right. But the only way to find out is to try it. I'll probably be doing that soon. I will put down plenty of instructions and they better follow it to the letter...

::facepalm1::
 
JCC
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JwRosenthal JwRosenthal
...or what?
or return the watch unmolested.

People should realize that this is a two-way street and the instructions are a contract. They have a right to refuse service as much as you do. If they can't abide by your wishes then return the watch.
 
JwRosenthal
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JCC JCC
or return the watch unmolested.
I get what you want- but I think you are wasting your time if you “expect” them to follow any instruction that may be outside of their comfort level of warranty inclusion- and yes, cosmetic issues can affect warranty issues. Even if you have a stunning step-dialed Speedmaster with bright lemon yellow lume on the hands and dial- technically the lume has “failed” as it no longer glows. Since that is a warranty issue technically- you could get your watch back with your $$$ step dial and hands in a ziplock and shiny new replacement superlume parts on your watch.
It’s a risk you take sending it to them and don’t think you can actually dictate the terms.
I say don’t waste your time becuase if you include a laundry list of DONT’S- they’ll just send it back.

If you want bespoke watchmaker services, then you need to find a watchmaker that you can meet with one on one and establish what you want (or at least speak on the phone). When you send it to the factory- it’s literally a factory...you don’t know who is going to handle it, if your note will even be attached...etc
 
Tubber
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Was the thickness of the dial ever determined? Would Omega have a 1.0mm replacement A-M dial?
 
redpcar
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JwRosenthal JwRosenthal
I get what you want- but I think you are wasting your time if you “expect” them to follow any instruction that may be outside of their comfort level of warranty inclusion- and yes, cosmetic issues can affect warranty issues. Even if you have a stunning step-dialed Speedmaster with bright lemon yellow lume on the hands and dial- technically the lume has “failed” as it no longer glows. Since that is a warranty issue technically- you could get your watch back with your $$$ step dial and hands in a ziplock and shiny new replacement superlume parts on your watch.
It’s a risk you take sending it to them and don’t think you can actually dictate the terms.
I say don’t waste your time becuase if you include a laundry list of DONT’S- they’ll just send it back.
...and 4 months of your time wasted.
 
Archer
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Tubber Tubber
Was the thickness of the dial ever determined? Would Omega have a 1.0mm replacement A-M dial?

Very unlikely. So many of the parts for this watch and movement would be discontinued, the watch would likely come back unrepaired.
 
redpcar
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I'm getting @JCC and @Eyeontheball confused.

JCC, you have a watch you are sending in with specific instructions to Omega?
Eyeontheball, you are not going to send your watch to Omega. Correct?
 
MRC
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redpcar redpcar
Ferrari put a Fiat engine in this 🙄

upload_2020-1-29_14-34-17.png

Nosiree, Fiat put a Ferrari engine (the same Ferrari engine as the Dino in your photo) in this:

157808_b_de8278bab299c486.jpg
 
E
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JCC JCC
Holy crap, they're asking you to pay them $125 just for the pleasure of gouging you?!
Thank you for pointing this out. I honestly didn't even see this...
 
JwRosenthal
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E Eyeontheball
Thank you for pointing this out. I honestly didn't even see this...
Yeah, what they are charging just for the estimate is what some watchmakers charge for a service. If they had partially dismantled it and we’re giving you a detailed estimate and you said no thanks- then maybe I can see justifying the labor cost...but I don’t think that happened here
I would keep looking.
 
redpcar
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MRC MRC
Nosiree, Fiat put a Ferrari engine (the same Ferrari engine as the Dino in your photo) in this:

157808_b_de8278bab299c486.jpg
You're right. My memory failed me. The Ferrari Dino is much like the Rolex Daytona. A bastard of the 70's and 80's that nobody wanted.
 
Archer
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E Eyeontheball
Thank you for pointing this out. I honestly didn't even see this...

This should have been made clear when you dropped the watch off. Usually if there is an estimate fee, it is waived provided you carry on and let them do the service. If you refuse the service, that's when you pay the fee. This is pretty typical with "retail" level watchmakers like this.
 
E
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redpcar redpcar
I'm getting @JCC and @Eyeontheball confused.

JCC, you have a watch you are sending in with specific instructions to Omega?
Eyeontheball, you are not going to send your watch to Omega. Correct?
I will NOT be sending to Omega. I want to try and keep as much of the original lemania movement as possible. My biggest concern is putting something an updated version of the 283 that doesn't have the swan neck and polishing the case so much that it grinds down the actual casing ...
 
watchyouwant
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This thread becomes useless. The OP' s Questions ( who has no experience with Omega's Factory Rules) were hijacked by another Assumption wielding Poster, who had no idea about Factory Restorations......Omega has no Amag dials left. You talk about an repainted Dial , that they should repaint again? The Omega Factory outsourced Repainting. The Company, that does that, has not the original Fonts. You are better off with Causemann in Germany for these Dials. Nobody in the USA can do it . That's why you ended up with your Fantasy dial. But you like it, so keep it. Again: have it serviced . That will be around $350 without parts. Listen to the advice here, not adding assumptions to it. You found a rare watch for Peanuts, so spend some money and be happy. Or sell it. All contacts have been named here, so act. And the guy, who hijacked this Thread, start a new one to address your Experiences. If they are founded......kind regards. Achim
 
Syrte
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Is this the thread about the Railmaster ?
@JCC I think you were well inspired to suggest you create your own thread if you’d like to keep on waging battles of your own against people trying to help you.

This thread hijack is getting dowright rude IMhO.
Edited:
 
redpcar
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In his defense, he did mention he should start a new thread a few pages back 😀
 
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