Potential Watch Issue (Hour Hand)

I was gifted a Speedmaster Moonwatch (Sapphire) this year as a wedding gift. The watch is new, I was there for the purchase, bought it from a certified jeweller, received the massive box, and the whole nine yards.

I love the watch but on a couple occasions, and I can't pinpoint it, I've noticed that all of a sudden the time is off by hours. Typically the minute hand is fine but the hour hand will be off by hours.

Ex: Just now at 6:35pm I realized the watch was reading 10:35pm.

In terms of winding, I found that winding every hours lead to a seconds increasing at a rate of about 5 sec per day, and this typically decreased when I went to a 30-48hr window. 48 came to close to the reserve being depleted so I've stuck w/ 30 hours (give or take) for the last few weeks.

Any thoughts would be appreciated.

Thanks!

This is the thing I can't be sure of. A part of me is thing it's human error on my part where I've lost track of when I should be winding it, have woken up, wound it and just not realized it was off.

I will say though that anytime I've wound it the second hand has always been moving. I know this because I use the WatchTracker app when winding it so I know the second hand is moving.

If you can, make it your daily wearer for a week, winding each morning (as already mentioned). If the problem doesn't repeat, then it is likely operator error.

Thanks so much. I do wear it everyday, and am going back to a daily winding schedule. Going to be a lot more deliberate about checking the time throughout the day.

Will report back.

Wind it the same time once a day and then watch it for a week. If continues to be a problem, then send in for service.

Just keep wearing it for a month or two. I really doubt there's a problem with it, but repeated observation bring it to light. It's not uncommon for a new watch to change rates during the first week or more, but less so with a quality watch like Omega.

I can't tell you how many times I've found a recently set watch to be off by a minute or five minutes or an hour. Easy to do.