Phillips auction Speedmaster - a 3.000.000-fake?

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[...] Phillips, who have chosen not to offer any speedmasters...

Thanks for mentioning it - This is very telling indeed.
 
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For the sake of posterity.. I attempted to contact Omega to correct an error on an old extract and got these responses..

"As we no longer offer this service, we are unfortunately unable to re-issue this document.

The "Extraction for the archive" service is currently offline and the Brand Heritage department does not have access to this service to modify or re-edit a document.

We apologise for any inconvenience this may cause. Yours faithfully OMEGA"

Seems unlikely it will return?
 
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For the sake of posterity.. I attempted to contact Omega to correct an error on an old extract and got these responses..

"As we no longer offer this service, we are unfortunately unable to re-issue this document.

The "Extraction for the archive" service is currently offline and the Brand Heritage department does not have access to this service to modify or re-edit a document.

We apologise for any inconvenience this may cause. Yours faithfully OMEGA"

Seems unlikely it will return?

hopefully they have the ability to refund you…
 
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No news since July, really....
There will be no further 'official' news from Omega, it's an internal and legal matter. Publically Omega just wants this to go away.

And I see no upside in Omega restarting the Extract thing, there were too many Extracts being used to pump dodgy vintage Speedmasters. There just isn't a real need for them, never was.
 
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IMO the CEO is doing the right things for the company, which is what CEOs are supposed to do. Do everything to make this story yesterday’s news. End the Heritage/Certificate/extract business immediately and do not restart it, the risks and exposure are not worth Omega’s reputation. It can take 175 years to make a reputation and one big misstep to destroy it in a flash.
 
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And I see no upside in Omega restarting the Extract thing

Well, except for the fact that Omega customers obviously wanted it. There are certainly lots of factors that will determine when (as has been suggested) or whether (if the naysayers win the day) the service is restarted, but companies that offer things their customers want tend to do better than those that don't.
 
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…but companies that offer things their customers want tend to do better than those that don't.
Really? Don’t tell Rolex that.
gatorcpa
 
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Well, except for the fact that Omega customers obviously wanted it. There are certainly lots of factors that will determine when (as has been suggested) or whether (if the naysayers win the day) the service is restarted, but companies that offer things their customers want tend to do better than those that don't.
We collectors sitting in the peanut gallery, some who won't ever buy a new watch, shouldn't expect Omega to cater to us. We don't add to their bottom line by asking for an extract for a 20+ year old Omega. It's a nuisance, especially having been burned big time by fraud in this area. Their main target audience now is NOT the one pecking and posting photos on OF, we should all recognize that. They will gladly take our money but they aren't concerned that we grumble and bitch that we now have to shell out $7,000 for the cheapest Speedmaster. If we don't buy them someone else will. Omega has decided to go in another direction as many of the Swiss makers have done.
 
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Well, except for the fact that Omega customers obviously wanted it. There are certainly lots of factors that will determine when (as has been suggested) or whether (if the naysayers win the day) the service is restarted, but companies that offer things their customers want tend to do better than those that don't.

What if the customer wants it for the wrong reason? There is no denying it adds value to the watch. No disclaimers, weasel words etc. will prove otherwise. Look how many come here each day asking questions of valuation. Ironically those are the posts I am most likely to click on. I enjoy seeing all the variations.

When I got my constellations I thought there must be a paper somewhere that documented the trials (if it was a true chronometer) I also figured such things were pulped eons ago. Ironically I never gave any thought if my speedy was chronometer certified.

This is not to say, as I have done often in this thread and other similar ones that there a desire to know more about the history of the watches. I still think the archives should be opened up and presented at no charge to those who are interested. Digitize the ledgers and scan the microfiche. Sure there will be those who seek some 'barn finds' from the sales records. Such seems to be human nature. There is more evidence that such things will be abused for personal gain than not. Is that not the real reasons we seek these things out?

Jurisprudence is supposed to be slow. It really is up to the courts to decide what was done or not done. I still think this has great potential as a heist type story or film.

Omega makes and has made good if not great watches. The designs are second to none. The watches tend to speak for themselves. Why I prefer that brand to all others.
 
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Well, except for the fact that Omega customers obviously wanted it. There are certainly lots of factors that will determine when (as has been suggested) or whether (if the naysayers win the day) the service is restarted, but companies that offer things their customers want tend to do better than those that don't.

In the luxury/quasi-luxury arena, in general, you are no doubt correct.

We collectors sitting in the peanut gallery, some who won't ever buy a new watch, shouldn't expect Omega to cater to us. We don't add to their bottom line by asking for an extract for a 20+ year old Omega. It's a nuisance, especially having been burned big time by fraud in this area. Their main target audience now is NOT the one pecking and posting photos on OF, we should all recognize that. They will gladly take our money but they aren't concerned that we grumble and bitch that we now have to shell out $7,000 for the cheapest Speedmaster. If we don't buy them someone else will. Omega has decided to go in another direction as many of the Swiss makers have done.

I don’t think the company knows per se how many vintage collectors also buy the new, popular models (I do, for one…), because the best of my knowledge, they don’t inquire. I personally know a lot of collectors who buy both. I think the extract service was welcomed by collectors, reflected well on the company in terms of customer satisfaction and enjoyment, and stopping it reflects poorly on them. Consumers are fickle creatures: some posts stating that Omega no longer does it, but Longines does, can have someone go check out the other company, and if they like something, they may be a new customer.

Really? Don’t tell Rolex that.
gatorcpa

I’m reading that your tongue is in cheek here. If not, you are certainly well aware that in many venues in life, people will put up with all sorts of shit for something they really want. Outliers of course don’t negate that excellent customer service and care generally have a profound influence on future sales.
 
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I’m reading that your tongue is in cheek here. If not, you are certainly well aware that in many venues in life, people will put up with all sorts of shit for something they really want.
Yes and yes.

But Rolex certainly pushes that envelope. Why? Because they are not like other watch companies owned by publicly-traded companies.

Rolex can afford to play the long game, where other companies cannot.
gatorcpa
 
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Yes and yes.

But Rolex certainly pushes that envelope. Why? Because they are not like other watch companies owned by publicly-traded companies.

Rolex can afford to play the long game, where other companies cannot.
gatorcpa
Indeed it must be a very unusual and unique experience working for a company where the short term share price isn’t even a consideration and where decisions can be made on a 10-20-50 year time scale.
 
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Indeed it must be a very unusual and unique experience working for a company where the short term share price isn’t even a consideration and where decisions can be made on a 10-20-50 year time scale.

If you delete the inflammatory company name from that scenario, it sounds perfect.
 
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It is interesting that despite being a self proclaimed expert in the 300SL, he was/they were unable to alter all the chassis/engine/gearbox numbers correctly…..
 
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For the sake of posterity.. I attempted to contact Omega to correct an error on an old extract and got these responses..

"As we no longer offer this service, we are unfortunately unable to re-issue this document.

The "Extraction for the archive" service is currently offline and the Brand Heritage department does not have access to this service to modify or re-edit a document.

We apologise for any inconvenience this may cause. Yours faithfully OMEGA"

Seems unlikely it will return?

The Longines museum tour guide said she thought the Omega extracts would not return because Omega's information was not as reliable as Longines' books. (For what it's worth)
 
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It is interesting that despite being a self proclaimed expert in the 300SL, he was/they were unable to alter all the chassis/engine/gearbox numbers correctly…..
He even did not discover this engraving 😁