100% with you on that and I didn’t think it any different. 👍 My comment wasn’t about the subject, but rather the manner.
it might be appropriate to include additional information (e.g Production date based on invoice... or based on production record) which they have at hand as they look up the data.
I feel I must amend or retract my original rant to a substantial extent. I am now satisfied that in this particular instance there is an actual explanation for the discrepancy between the dates on the booklet and the extract. Don't ask me how I got it, but let me say that the explanation is quite complicated. My impression is that Omega do not wish to get involved (apart from having issued the extract of course) and I am certainly not authorized to speak for them.
So there. I don't know what more (or less) I can say without being inconsiderate.
Maybe this: I am now satisfied that the production dates mentioned in the extracts that have been issued to me are actual production dates 😉
Ahh Omega will not verify the warranty paperwork
No, no. Let me rephrase: ... in this paticular instance there is an explanation for why the dates on the booklet and the extract can be reconciled.
Also, the information I got (I am not saying it came from Omega), did not include any opinion about the warranty paperwork, one way or the other.
I'm treading on a minefield here...
100% with you on that and I didn’t think it any different. 👍 My comment wasn’t about the subject, but rather the manner.
