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  1. SpeedyPhill Founder Of Aussie Cricket Blog Mark Waugh Universe May 11, 2019

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    Well the CEO & Omega team will be promoting the new Apollo 11 Speedmaster chronographs worldwide and in June Omega is going to move the museum ( where the archives are housed ) into the new building... re-opening in July 2019... makes sense.
     
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  2. wwhntr May 11, 2019

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    I hope you are correct! Has anyone called Swatch Group US service center to see if they get a different response than what I was told? (As I said before, no new order extracts unt“next year” was very vague!
     
  3. Ian_km May 15, 2019

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    Phew, well at least they are processing the current requests that they already have.
    Archive.JPG
     
  4. Banner Roar May 15, 2019

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    Same here, got mine yesterday also.......
    Screenshot_20190515_133016.jpg
     
  5. Reborn May 15, 2019

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    I requested one in September 2018, and I am still waiting for it. I wrote to Omega via a different channel last evening (i.e. not the Archive email address) and at least someone responded and offered to help check on it! :)
     
  6. Banner Roar May 15, 2019

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    Mine was over 7 weeks from request to completed email so will be ~9wks to my door step. So far from ~10 requests they have all taken very similar length of time. The few that I have had rejected took ~2wks to get the email from Omega.
     
  7. Delbok May 15, 2019

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    I had also an answer yesterday that my extract was on its way... original request was sent on the 4th or april
     
  8. Reborn May 15, 2019

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    Just received some good news from Omega - they tried to send me the extract three times - for whatever reason they were unsuccessful. (I suspect someone may have gotten the address wrong.) So they are waiving the charge because of my long wait, and asked me again for my address and will send one free. Good for them.
     
  9. Tet I prefer Dilmah do try it May 15, 2019

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    Wonder if there will be a price increase when the service is back up and running? My guess is likely.
     
  10. whyboddau May 17, 2019

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    Patiently waiting for mine! Ordered one for my 20th anniversary speedy back on March 28th.
     
  11. MikiJ Likes songs about Purple spices May 17, 2019

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    I ordered one for my Apollo XI on March the 7th. I called yesterday and was told they were not permitted to answer any questions about Extracts over the phone.
    However I was told to direct my questions to [email protected]. Now only "time" will tell!
     
  12. kov Trüffelschwein. May 18, 2019

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    Ordered two extracts in March, got automated emails two days ago that my extracts are ready and being dispatched. Looks like they are honouring the backlog :thumbsup:
     
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  13. Ian_km May 19, 2019

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    Yes, mine arrived yesterday.
     
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  14. n-theory May 19, 2019

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    I ordered one for my 94 WG Apollo XI in Sept 2018 and my 69 SW Apollo in Jan 2019, I finally received both (on the same day) last month. I've usually received pretty great service at the NYC Boutique but the entire time the right hand didn't know what the left was doing. At one point I was told that they shipped the extracts to the wrong boutique and then sent them back to Switzerland. They did wind up giving me one for free but man it was torcher to wait.
    ::facepalm1::
     
  15. Mr Blond May 19, 2019

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    Mine arrived yesterday.

    Surprised to see that it came from Mexico. But glad that the movement hasn’t been swapped in my ploprof.
     
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  16. kkt May 19, 2019

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    Technically they aren't late until September 21.
     
  17. w154 May 29, 2019

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    No I’m not...

    ::psy::

    Just got the email to say that it’s done and on its way.
     
  18. wwhntr May 29, 2019

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    Curious as to when order for extract was placed?
     
  19. w154 May 29, 2019

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    On the evening of 30th April so pretty much exactly four weeks ago.
     
  20. wwhntr May 29, 2019

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    That’s great news! Did you place order through Boutique or direct through Omega?