New member warranty concern

ulackfocus · Sep 27, 2015

Found by searching my posts, so you will have to go to the beginning of each thread to get the full story of each member:

https://omegaforums.net/threads/just-got-watch-from-ebay-ad-very-disappointed.27726/

https://omegaforums.net/threads/pleading-for-your-assistance-of-knowledge.25022/#post-276925

https://omegaforums.net/threads/ad-...a-question-of-authenticity.18156/#post-196309

https://omegaforums.net/threads/internet-purchases.16510/#post-179413

http://www.watchtalkforums.info/forums/thread68146.html

Saving a few hundred versus getting screwed over...... are you a gambling man? I tried it.....ONCE..... from a 'reputable' and 'well known' internet grey market dealer, and will never do it again. It's your money so spend it / waste it however you wish. Allow me to leave you with one of my favorite quotes, said to me by my father when I moved into my first apartment:

"The quality remains long after the price has been forgotten." - F. Henry Royce

.... or even more pertinent in this situation:

“The bitterness of poor quality remains long after the sweetness of low price is forgotten” - Benjamin Franklin

marking this thread ecclesiastical.

ulackfocus · Sep 27, 2015

dennisthemenace
The OP stated in his original post that the watch was not grey market and was coming from an Omega AD.

No he didn't. Bold for emphasis:

M Ma1352
I found a guy who is not an AD but can get me the watch less than my best quote from any AD.

He said the guy "CLAIMS" the watch is coming from an AD.

M Ma1352
He tells me the watch is brand new and matter of comes from the AD and it even has AD's name stamped on the warranty.

Many grey market watches come from AD's - sold out the back door. This, in fact, makes them pre-owned in the eyes of the manufacturer, and MANY WARRANTIES DO NOT TRANSFER. Even if they do, it's still not 100% guaranteed that the watch is new anyway.

I'll say it again: do you really want that gamble for a few hundred dollars? Are you that greedy for what you think is a deal to be naive to all the negative possibilities? If the answer to those questions is "yes", then by all means buy the watch from your non-AD guy.

dennisthemenace · Sep 27, 2015

The OP can take all this in and make his own mind up .
As I said in my previous post, deals like the OP is contemplating happen all the time. If someone asked me to get them a new Speedmaster through my contact at a Breitling dealer, who has an agreement with the Omega dealer next door, at a much lower price than he could get it from the Omega dealer himself, would that make him the third owner, and would he need to worry about getting screwed with a damaged or defective watch?
And let's not forget the OP's original question. If I buy an Omega watch through someone who knows the Omega dealer and can get a better discount than I can, will I have a problem getting the watch repaired if there is a problem in the warranty period, if the watch comes with an Omega AD stamped warranty card?

ulackfocus · Sep 27, 2015

dennisthemenace
And let's not forget the OP's original question. If I buy an Omega watch through someone who knows the Omega dealer and can get a better discount than I can, will I have a problem getting the watch repaired if there is a problem in the warranty period, if the watch comes with an Omega AD stamped warranty card?

The answer is yes - he will have an issue getting the watch repaired FREE UNDER OMEGA WARRANTY because the watch no longer has the Omega warranty. The warranty must come through the grey dealer. He can still get it repaired by Omega at their regular service & repair costs.

EDIT: Guess it's time to name names and relay my experience. I bought my first Aqua Terra 2504.80 36 mm from WatchMaxx, a well known grey dealer. Just over a year later, the movement froze as was typical of these original 2500 coaxial calibers (it was the "C" edition that was supposed to correct this problem but didn't). Omega would NOT cover it and I had to take it to an independent and fork over the cash. I also had him clean it up, and promptly sold it.

dennisthemenace · Sep 27, 2015

I don't understand why you say the warranty is not valid. He would be buying a watch with a warranty card stamped by an authorised Omega dealer . Even if he was the hundredth owner of the watch within the warranty period the warranty is transferable and he could get the watch repaired at any Omega repair centre, anywhere in the world, as others have already stated. Are you saying that is not the case?

Ma1352 · Sep 27, 2015

dennisthemenace
I don't understand why you say the warranty is not valid. He would be buying a watch with a warranty card stamped by an authorised Omega dealer . Even if he was the hundredth owner of the watch within the warranty period the warranty is transferable and he could get the watch repaired at any Omega repair centre, anywhere in the world, as others have already stated. Are you saying that is not the case?

I agree
If and only if Omega warranty is not transferable then yes I will have an issue but I was told he will fill out the paper work and everything when he gets the watch in my name having my information and not his! Am I still missing anything. Plus if an Omega boutique authenticates the watch plus the warranty plus whether it's new or not, what else should I worry about?
Also, I'm thinking if the watch would really be ordered directly from Omega wouldn't the serial number reveal this? I mean wouldn't omega be able to tell if they recently shipped this watch?

ulackfocus · Sep 27, 2015

Well, go ahead and buy the watch then. The only lessons learned for life are learned the hard way.

dennisthemenace · Sep 27, 2015

M Ma1352
I agree
If and only if Omega warranty is not transferable then yes I will have an issue but I was told he will fill out the paper work and everything when he gets the watch in my name having my information and not his! Am I still missing anything. Plus if an Omega boutique authenticates the watch plus the warranty plus whether it's new or not, what else should I worry about?
Also, I'm thinking if the watch would really be ordered directly from Omega wouldn't the serial number reveal this? I mean wouldn't omega be able to tell if they recently shipped this watch?

I might be wrong, but I get the feeling you had made up your mind about buying the watch before you posted your original question about the warranty factor.
I can understand members wanting to warn you of the dangers of buying grey market, what I don't understand is the negativity once the circumstances of the deal were made clear.
Let us know how you get on if you decide to go through with the purchase.

Ma1352 · Sep 27, 2015

dennisthemenace
I might be wrong, but I get the feeling you had made up your mind about buying the watch before you posted your original question about the warranty factor.
I can understand members wanting to warn you of the dangers of buying grey market, what I don't understand is the negativity once the circumstances of the deal were made clear.
Let us know how you get on if you decide to go through with the purchase.

I actually had not made up my mind, I met with the guy personally after my post here and got into the details of the deal with him in person.

Ma1352 · Sep 27, 2015

U ulackfocus
The answer is yes - he will have an issue getting the watch repaired FREE UNDER OMEGA WARRANTY because the watch no longer has the Omega warranty. The warranty must come through the grey dealer. He can still get it repaired by Omega at their regular service & repair costs.

EDIT: Guess it's time to name names and relay my experience. I bought my first Aqua Terra 2504.80 36 mm from WatchMaxx, a well known grey dealer. Just over a year later, the movement froze as was typical of these original 2500 coaxial calibers (it was the "C" edition that was supposed to correct this problem but didn't). Omega would NOT cover it and I had to take it to an independent and fork over the cash. I also had him clean it up, and promptly sold it.

Can you please explain why the watch wouldn't have free Omega warranty repair when the warranty is actually through the AD in the first place and not the guy who is selling it? Unless Omega warranty isn't transferable I can't imagine why they would not service or repair under warranty and free ( if qualified of course)!

Canuck · Sep 27, 2015

Check with an AD. The dealer should fill in the name of the person who buys the watch, first. In this case, the re-seller. If the re-seller sells the watch and includes the warranty with the re-sellers name on it to a third party, the name of the third party will not agree with the name on the warranty! What will Omega do if that watch is sent in for warranty service?

Frunkinator · Sep 27, 2015

I think there is a simple solution. Just ask the current seller for a photo of the warranty card stamp. Call the store and ask if there authorized dealer of Omega. If yes, then as long as you have all the papers, the warranty transfers to you...

Ma1352 · Sep 27, 2015

Frunkinator
I think there is a simple solution. Just ask the current seller for a photo of the warranty card stamp. Call the store and ask if there authorized dealer of Omega. If yes, then as long as you have all the papers, the warranty transfers to you...

Thanks I'll do

GaryUFM · Sep 28, 2015

I'm about to pull the trigger on a Planet Ocean from these guys saving over £1k, who handily have a video to explain how they do it:

The explanation of cost kicks in part way through.

Seems right enough. Luckily they, they also operate from a traditional jewellers shop not too far from me, so I at least get to handle the goods and examine the paperwork before handing over the cash.

OmegaSean · Sep 28, 2015

Have you read the small print from iconic watches as long as your happy !!!

I got mine from an AD and paid £300 more than iconic little price for re-assurance ?
OmegaSean

OmegaSean · Sep 28, 2015

GaryUFM I got £985 off my PO Ti from Omega AD shop around your be surprised at what they will offer

GaryUFM · Sep 28, 2015

OmegaSean
Have you read the small print from iconic watches as long as your happy !!!

I got mine from an AD and paid £300 more than iconic little price for re-assurance ?
OmegaSean

I have seen that, but like I said, I can at least get my hands on it before paying. If not happy...

OmegaSean
GaryUFM I got £985 off my PO Ti from Omega AD shop around your be surprised at what they will offer

...I'll begin negotiations with ADs.

OmegaSean · Sep 28, 2015

AD RPP £5460
Iconic £4276

After a couple of visits & discussions about grey market dealers
£4500 that was with real negotiations I was desperately trying to get them to match iconic but as said it is a second hand watch in an AD's eyes
OmegaSean

GaryUFM · Sep 28, 2015

Looking at it now. Is new, even new wooden box, registered 15/09. What cards should come with the box? Got warranty and pictograph cards only...anything else?

dennisthemenace · Sep 28, 2015

GaryUFM
Looking at it now. Is new, even new wooden box, registered 15/09. What cards should come with the box? Got warranty and pictograph cards only...anything else?

Is the warranty card stamped by an Omega AD?

New member warranty concern

ulackfocus

ulackfocus

dennisthemenace

ulackfocus

dennisthemenace

Ma1352

ulackfocus

dennisthemenace

Ma1352

Ma1352

Canuck

Frunkinator

Ma1352

GaryUFM

OmegaSean

OmegaSean

GaryUFM

OmegaSean

GaryUFM

dennisthemenace

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