Thanks all for your positive answers.
I tried with my nails and wit ha paper tissue but no change.
Following yout posts, i gave a try with acetone, 70% alcohol, polish (for cars) but non of this worked. Scratche is still there and i feel the relief when i pass my nail on it
That’s what happened.
Strange.. it really doesn't look like a deep gouge to me but if it is then it would need to be replaced.
I'd try with poly watch and/or toothpaste as previously suggested. Even if it is a gouge, theres definitely also some paint transfer going on so cleaning that off would make it less noticeable. Then you can decide if you want to pay to replace the crystal.
Forgive my ignorance, but isn’t polywatch more for acrylic/hesalite? I did google whether it works on sapphire and the jury seems to be out on that.
Is it wise to use an abrasive like that or toothpaste on a sapphire crystal? (I mean, I guess the crystal is hard enough that it won’t damage anything further?—and the AR coating is only on the inside surface?)
On a sapphire crystal?
Not worried about the crystal but anything else the acetone touches. The vapors are heavier than air and can sink into areas you never expected if you don't have ventilation. Paints or plastics react very quickly. Just saying don't splash it on the crystal.