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Extract of Archives ... ?

pdxleaf
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It's coming soon...

1000013124.jpg

Thank you for your interest in the OMEGA Extract from the Archives.

Unfortunately, we must inform you that this service is temporarily unavailable.

We are in the process of enhancing our EftA offer to ensure that it aligns with the current needs of our clients, all while preserving the timeless values and traditions that define our brand.

Please accept our sincere apologies for any inconvenience this temporary suspension may cause. Your patience and understanding during this time are highly appreciated.

We are excited to share that the new OMEGA Extract from the Archives will be unveiled in 2024. To ensure you are among the first to benefit from it, we encourage you to follow us across our various communication channels.
Warm regards,

Your OMEGA Team
 
KeithP
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Hi All,
I made an enquiry last week for a particular piece of historic information and also asked if they had an update on when the extract from the archives service would be restarting. The answer I got didn’t seem have the same optimism for a 2024 return as the reply above and more simply said “….this vintage service is currently not available, and the date for its resumption remains undetermined”, with the same suggestion to keep an eye on their website and socials. Not sure if that means a 2024 resumption is running into some delays or just mixed messaging.
 
Caselock
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KeithP KeithP
Hi All,
I made an enquiry last week for a particular piece of historic information and also asked if they had an update on when the extract from the archives service would be restarting. The answer I got didn’t seem have the same optimism for a 2024 return as the reply above and more simply said “….this vintage service is currently not available, and the date for its resumption remains undetermined”, with the same suggestion to keep an eye on their website and socials. Not sure if that means a 2024 resumption is running into some delays or just mixed messaging.
sad to hear this...
 
Tag0935
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KeithP KeithP
Hi All,
I made an enquiry last week for a particular piece of historic information and also asked if they had an update on when the extract from the archives service would be restarting. The answer I got didn’t seem have the same optimism for a 2024 return as the reply above and more simply said “….this vintage service is currently not available, and the date for its resumption remains undetermined”, with the same suggestion to keep an eye on their website and socials. Not sure if that means a 2024 resumption is running into some delays or just mixed messaging.
This sucks... it is taking quite long. I wonder how long the queue will be when they open it again...
Edited:
 
Marcel81
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Yeah, this really sucks.

I have so many watches waiting. I font understand their problem, i mean its easy money for them.
 
Tag0935
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Previously, there were some rumors about resuming this service in April. Now we have October, so I'm wondering whether they will even plan to resume it in the future or leave it closed.
 
AdamVT227
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I went to the OB on 5th ave NYC 2 weeks ago and had my 166.073 on me .
I was speaking with the staff about it and mentioned that i want to get an extract for it but can’t .
then he said i can order an extract through the boutique , I'll need to give them the watch and they will send it to Switzerland for an inspection and remove the dial in the process ? ... and the watch will be back with an extract .

I didn’t do it because i won’t be again in NYC probably for years so i wouldn’t be able to pick it up when it comes back .

but this sounds like a load of crap , when i mentioned to him that omega offered an extract by only the serial number he didn’t know such a thing existed .

Heres an email i got from Omega after contacting about the extract in March
If the extract service is available through OB then i would expect it to be mentioned in this email .
Dear Mr ******,

Thank you for your vintage collection and for your interest in the OMEGA archive extract.

Unfortunately, we have to inform you that this service is temporarily unavailable.

We are in the process of improving our offer to meet the current needs of our customers, while preserving the timeless values and traditions which define our brand.

Please accept our sincere apologies for any inconvenience this temporary suspension may cause.

We thank you for your patience and understanding during this period.

The new OMEGA Extract from the Archives will be unveiled sometime in 2024.

To be among the first to benefit from it, we encourage you to follow us on our various communication channels.

Yours sincerely,

Your OMEGA team

 
OneTwo
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AdamVT227 AdamVT227
I went to the OB on 5th ave NYC 2 weeks ago and had my 166.073 on me .
I was speaking with the staff about it and mentioned that i want to get an extract for it but can’t .
then he said i can order an extract through the boutique , I'll need to give them the watch and they will send it to Switzerland for an inspection and remove the dial in the process ? ... and the watch will be back with an extract .

I didn’t do it because i won’t be again in NYC probably for years so i wouldn’t be able to pick it up when it comes back .

but this sounds like a load of crap , when i mentioned to him that omega offered an extract by only the serial number he didn’t know such a thing existed .

Heres an email i got from Omega after contacting about the extract in March
If the extract service is available through OB then i would expect it to be mentioned in this email .
Dear Mr ******,

Thank you for your vintage collection and for your interest in the OMEGA archive extract.

Unfortunately, we have to inform you that this service is temporarily unavailable.

We are in the process of improving our offer to meet the current needs of our customers, while preserving the timeless values and traditions which define our brand.

Please accept our sincere apologies for any inconvenience this temporary suspension may cause.

We thank you for your patience and understanding during this period.

The new OMEGA Extract from the Archives will be unveiled sometime in 2024.

To be among the first to benefit from it, we encourage you to follow us on our various communication channels.

Yours sincerely,

Your OMEGA team
It sounds like the OB in NYC describing the process of the Certificate of Authenticity that Omega offers. Though I’m not sure if the currently offer that service similar to the EoA situation. I thought about turning one of my watches over to my local OB for the Certification but upon finding out the price, I decided to pass as the cost of the certification was a significant portion of the value of the watch and didn’t seem to necessary for my enjoyment of the watch.
 
AdamVT227
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OneTwo OneTwo
It sounds like the OB in NYC describing the process of the Certificate of Authenticity that Omega offers. Though I’m not sure if the currently offer that service similar to the EoA situation. I thought about turning one of my watches over to my local OB for the Certification but upon finding out the price, I decided to pass as the cost of the certification was a significant portion of the value of the watch and didn’t seem to necessary for my enjoyment of the watch.
It does sounds like he was describing the CoA but he also mentioned that it will come with details on the watch history so i really don’t know 🤷‍♂️
I really don't need an CoA , just need the extract
 
Martin_F
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In the past, how far back would the Extract or Archives cover?
I've just inherited a pocket watch which I believe to be from the 1930s, and I was wondering if the Extract would have covered that in the first place?
 
AdamVT227
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Martin_F Martin_F
In the past, how far back would the Extract or Archives cover?
I've just inherited a pocket watch which I believe to be from the 1930s, and I was wondering if the Extract would have covered that in the first place?
Ive seen extract dating back to the 30s
Edited:
 
speedb
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I suppose it's safe to assume the service isn't coming back this year 😢
 
DIV
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I emailed he Watch Group just over a year ago (Sept 20, 2023) and got this response:
"
Thank you for your interest in the OMEGA Extract from the Archives service.
We are sorry to inform you that the service is currently unavailable and invite you to visit our dedicated webpage for regular updates on its availability.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.
If you have any further questions or concerns, please don't hesitate to reach out to our customer care team. We are here to assist you.
Kind regards,
Best Regards,
Bryan High
Representative / Customer Service
The Swatch Group U.S.A.
55 Metro Way, Suite #1
Secaucus, NJ 07094
Phone: 1-877-839-5224
"

And I decided to check in this morning and I promptly got this message back:
"
Thank you for your email.
At the current moment, we are still not offering the Extract of the Archives for OMEGA. There is no estimated date of when this program will return.
If you have any other questions, please feel free to reach out at any point.
Best wishes,
Stephen Stewart
Representative / Customer Service
The Swatch Group U.S.
55 Metro Way, Suite#1
Secaucus, NJ 07094
www.swatchgroup.com
"

Doesn't look promising for the EOA program...
 
pdxleaf
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"Enhancing our Extracts... offer". Hopefully that means it isn't completely gone
Screenshot_20241115_095137_Outlook.webp
 
impaw
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94
pdxleaf pdxleaf
"Enhancing our Extracts... offer". Hopefully that means it isn't completely gone
Screenshot_20241115_095137_Outlook.webp
That’s a straw I am happy to grasp!😅
 
Evitzee
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If I was Omega I would never reinstitute the extract
gatorcpa gatorcpa
Given what was alleged to have happened within the Omega Vintage Restoration Department, I would be surprised if it ever came back.
gatorcpa
Exactly, what upside is there for Omega? To satisfy a few collectors that want to know when their watch was made and where sold, versus abuse of the system by people with bad intentions? Omega should fold the extract tent and say, 'That's All Folks'.
 
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