I'm afraid it isn't. "Someone comes to your house" presumes that the repair service is being performed in a particular jurisdiction and would be subject to whatever consumer protection laws exist where you live, regardless of where the repairman lives.
The laws covering international shipping of goods are far more complex, not to mention the contracts between the courier and their customer (the seller). The couriers tend to have a lot of "weasel" language in the their agreements that allow them a lot of latitude when items aren't delivered or have customs issues. The amount of latitude allowed in their agreements likely varies from country to country based on what liabilities the law in any country will allow them to avoid.
Couple this with the tendency of some sellers to not properly declare goods to avoid customs issues and you have a real mess.
This is why you have to protect yourself and not rely on someone else when doing business internationally.
gatorcpa
I understand that but it doesn’t make it right. It’s just a scam
Feel free to start a shipping company that charges the same rates as these others do, doesn't offer insurance, but still pays for any loss or damage no matter the value of the package.
I hire someone to come to my house and do a repair. They do a bad job they come back and fix it. It’s the same thing.
I understand that but it doesn’t make it right. It’s just a scam
I've been thinking that Amazon will eventually offer shipping services to third parties. It will be interesting to see how they attempt to disrupt the industry.
just for the future, FEDEX is 'the' most reliable shipping company for sure. it does cost more than the others, but is very reliable my any means. others they do cost less, but you pay what you get . maybe next time
is a good was only a bracelet !!
Is it? What would be the cost to hop on a plane, fly to another country, and hand deliver the package? I'm sure it's much more than what DHL is charging, so unless you are going to do that for everything you ship, I don't know what the alternative is.
Feel free to start a shipping company that charges the same rates as these others do, doesn't offer insurance, but still pays for any loss or damage no matter the value of the package. I doubt you would stay in business very long...
I’m entitled to my opinion. Sorry you don’t agree
I’m entitled to my opinion. Sorry you don’t agree. So people should buy insurance if they send you a watch to repair just in case you screw it up?
I would assume it was a calculated risk by the seller, and unless it was discussed with you the seller is the one that should be paying you.
I guess the bottom line is that it's all my fault not being precise about the shipping details.
But, the bad guy in this story is still DHL in my eyes. They lost the package.
Yes, the seller has refunded me now.
Perhaps I could say it was his fault not buying insurance and declaring real value. My fault was I didn't ask that.
Recently I sent a watch to another country and because the buyer didn't want to pay for insurance I did not insure the package.
The value was about 500€.
Now, if it would have got lost... I see that the buyer took the risk and I don't refund.
Recently I sent a watch to another country and because the buyer didn't want to pay for insurance I did not insure the package.
