So, about a month ago I bought a vintage bracelet for my 69 Speedmaster and it got lost in DHL's Leipzig hub. Well, ok, things happen, especially in December. It was the DHL Express service. The seller did not insure nor declare the value of the package. He had a good experience with DHL before and he has sent out many much more expensive packages with DHL. Anyway, he contacted DHL and sent them info about my payment and the contents. It did not make any difference at all. DHL just won't compensate a dime. How is this possible? I mean it doesn't matter what the value was, they lost it, it's their fault. But, they act like it's something their clients should consider when buying their service. They won't even compensate for the cost of the shipping. Have you guys have had a similar experience?