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jdense
·I guess the correct answer is “It Depends”……
Current service turnaround time?
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scapa
·Just under 4 weeks for me, testing and regulation of an 8800-based watch, a few bits and bobs replaced.
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Annapolis
·Finally got the call: my Rio Seamaster is at the AD, back from service.
March 13 to August 12—pretty much 5 months on the nose. A regular (non-warranty) service on a basic time & date co-axial movement. Long time to be without a watch, but looking forward to having it back.
March 13 to August 12—pretty much 5 months on the nose. A regular (non-warranty) service on a basic time & date co-axial movement. Long time to be without a watch, but looking forward to having it back.
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reverbtime
·Finally got the call: my Rio Seamaster is at the AD, back from service.
March 13 to August 12—pretty much 5 months on the nose. A regular (non-warranty) service on a basic time & date co-axial movement. Long time to be without a watch, but looking forward to having it back.
Glad you have it now. Enjoy.
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bsowers34
·Forever and a day. Seriously, for me it's been at least two months every time, except my vintage connie that went to Switzerland. That was 4 months. But I seem to always buy another one while I'm waiting....
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Tag0935
·5 weeks for a 1863 serviced in Biel.
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bsowers34
·My new white 3861 here went in on August 12 for warranty work because it only ran less than 24 hours. October 9 I am still waiting, it was supposed to be done on the first. And I've bought two in the meantime, a hesalite 3861 and a NTTD so maybe they plan for that........
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KeyWestPaw
·i sent my breitling superocean into breitling service for a complete overhaul and new crystal, they received on sept 12th, and its on the way back already, should arrive here monday or tuesday.
pretty great turn around IMO, even nesbitt's takes around 4-5 months. OSC takes 6 months at best.
refreshing that my $1000 spent is at least quick!
pretty great turn around IMO, even nesbitt's takes around 4-5 months. OSC takes 6 months at best.
refreshing that my $1000 spent is at least quick!
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NotJackson
·And I've bought two in the meantime, a hesalite 3861 and a NTTD so maybe they plan for that........
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bsowers34
·One or two more and they should be sending the watchmaker to your house 🙂
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140dave
·My Electric Blue needs a spa day.
Currently SGUS in Culver City is quoting 12 weeks. We’ll see what happens, fingers crossed hoping for closer to 8 week turnaround but no expectations.
Currently SGUS in Culver City is quoting 12 weeks. We’ll see what happens, fingers crossed hoping for closer to 8 week turnaround but no expectations.
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bsowers34
·My last was right at two months. New white speedy under warranty last summer. Before that, full service in 2023 on my 3523.80, 3 months, crystal and dial replacement on same watch in 24, 3 months.
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140dave
·Wow, and it’s done in 4 weeks!
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EuroDriver
·I sent in my AT for a full service and crystal replacement. I dropped it off at my local OB in Southern California on January 23. I recently called for a status update and was given an estimated completion date of May 16.
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140dave
·I sent in my AT for a full service and crystal replacement. I dropped it off at my local OB in Southern California on January 23. I recently called for a status update and was given an estimated completion date of May 16.
Just an FYI to all, you can send directly to the SGUS of your choice and bypass the OB if you prefer. Not saying that’s why mine was quicker, could always be a specific part slowing down a service. But that way you do have direct contact and updates instead of having to ask the OB for an update.
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EuroDriver
·Yeah, I have no way of knowing whether they're waiting for parts or if my OB just sat on it for a while before shipping it off. Lesson learned, I now know better. At least sending it in directly, the status is easily accessible.
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Fatcat
·Sent a Seamaster Flat Jedi first week of March get it back in 5 weeks, by the way since 2 months service sheets form Omega you can Specify whatever you dont want to do, my latest watch was : no polishing, no hands change, no plexy change and test pressure .
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Annapolis
·Yeah, I have no way of knowing whether they're waiting for parts or if my OB just sat on it for a while before shipping it off. Lesson learned, I now know better. At least sending it in directly, the status is easily accessible.
I always feel the need to mention, though (from personal experience): if you send it directly, then you’re at the mercy of SWATCH as to when the watch gets shipped back to you. Yes it’s faster to cut out the middleman (the OB or AD), but if SWATCH finishes the service and ships it out to your home at a time when, say, you’re out of town and unable to be there to sign for it, then that’s going to be a challenge for you to deal with. With the OB/AD route, you don’t need to worry: they’ll receive it for you and you can swing by to collect it at your convenience. So there’s some peace of mind there.
Just a public service announcement. 😀 I had this issue one time and it was actually very stressful.
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YY77
·So there’s some peace of mind there.
Just a public service announcement. 😀 I had this issue one time and it was actually very stressful.
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502 to right
·I always feel the need to mention, though (from personal experience): if you send it directly, then you’re at the mercy of SWATCH as to when the watch gets shipped back to you. Yes it’s faster to cut out the middleman (the OB or AD), but if SWATCH finishes the service and ships it out to your home at a time when, say, you’re out of town and unable to be there to sign for it, then that’s going to be a challenge for you to deal with. With the OB/AD route, you don’t need to worry: they’ll receive it for you and you can swing by to collect it at your convenience. So there’s some peace of mind there.
Just a public service announcement. 😀 I had this issue one time and it was actually very stressful.
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