'Cheapest Nato Straps' SALE

Andsan

Watch out for Cheapest natostraps.
They do not follow Swedish legislation to cancel a purchase and get the money back. According to Swedish law, I have the right to cancel a purchase within 3 years and get the money back if the product is incorrect. I also advertised the item within 2 months of purchase which is a requirement, but that time can be extended. Never again will I buy anything from that company. See picture of the band I bought

ConElPueblo

Surely the three year right of return are for long term, non-perishable goods, right? That's the case in Denmark though our time period is considerably lower. I would seriously doubt that a court would rule in your favour if so.

Andsan

There are probably no major differences in the law between our countries as there is an EU directive on this. The complaint period in the EU is 2 years, Sweden 3 years and all product errors are affected and the damage is essential to cancel the purchase

Andsan

Watch out for Cheapest natostraps.
They do not follow Swedish legislation to cancel a purchase and get the money back. According to Swedish law, I have the right to cancel a purchase within 3 years and get the money back if the product is incorrect. I also advertised the item within 2 months of purchase which is a requirement, but that time can be extended. Never again will I buy anything from that company. See picture of the band I bought

Andsan

She offered me a watch band first but I didn't want anything as the bands are of poor quality. I wanted money back. Some bands have been ok according to Swedish buyers but usually they have been of poor quality. You get the quality you pay for.
She has marked the bands with the name Kvarnsjö, made in Sweden. She tries to make the customer believe that it is Tärnsjö tannery, which is a well-known tannery in Sweden. There is no tannery in Kvarnsjö so the name on the band is a real scam. Kvarnsjö is also not registered in the PRV. (Patent & Registration Office) According to forum members at the Swedish watch forum are this watch bands made in China

ConElPueblo

...What exactly is your problem?

- If the quality of the piece isn't as good as you expected, you have two weeks right of return as it is a purchase conducted via the internet. Apparently the quality was good enough for you to keep it?

- If the item broke, you are entitled to either get a new one, get the faulty item repaired or a full or partial refund. At least that's what your Konsumentverket says. That's a bit different than what you stated earlier and more in line with what I've experienced elsewhere; it goes on to say that the rule of thumb is that the seller can either offer repair or replacement - there has to be a significant fault in the product for the customer to be entitled to a full return and the seller is entitled to offer the customer less if the product has been used.

- As CNS offered you a replacement strap, there is really no reasonable claim for you to make and if I was you, I'd seriously reconsider posting as you have done in this thread; you are already giving them a pretty bad rep based on a misunderstanding of your own laws. See how @Alpha - for one - has reacted to your post? Pretty poor form, @Andsan.

ConElPueblo

...What exactly is your problem?

- If the quality of the piece isn't as good as you expected, you have two weeks right of return as it is a purchase conducted via the internet. Apparently the quality was good enough for you to keep it?

- If the item broke, you are entitled to either get a new one, get the faulty item repaired or a full or partial refund. At least that's what your Konsumentverket says. That's a bit different than what you stated earlier and more in line with what I've experienced elsewhere; it goes on to say that the rule of thumb is that the seller can either offer repair or replacement - there has to be a significant fault in the product for the customer to be entitled to a full return and the seller is entitled to offer the customer less if the product has been used.

- As CNS offered you a replacement strap, there is really no reasonable claim for you to make and if I was you, I'd seriously reconsider posting as you have done in this thread; you are already giving them a pretty bad rep based on a misunderstanding of your own laws. See how @Alpha - for one - has reacted to your post? Pretty poor form, @Andsan.

Andsan

You have completely misunderstood the law. where did you get information that it is two weeks to advertise a product. According to Swedish law, I have 3 years to advertise and cancel a purchase and can request a full refund after two months after purchase. In some cases even longer.

ConElPueblo

You need to spend more time reading the posts you quote.

Andsan

you may also want to do this and read new legislation regarding cancellation of purchases in Swedish law

queriver

Is your issue the holes for the quick releases are “ragged” because of the canvas material? Those holes are very small so if you’re expecting them to be stitched around the perimeter that’s perhaps expecting a level of workmanship above what should be expected for a $10 canvas strap.