And the best Omega Boutique is….

Mr Gadget

I want to start a frank discussion on the OB’s that I have been to and rate them accordingly. This is not a definitive list and is very subjective, as there are numerous factors that influence their interaction. Also this is in no way a criticism of the staff but is an overall feel of the store. I know that they are there to sell items to you but each one is a considered purchase due to the cost.

Obviously other people may have different experiences in the same store that I have too, but ultimately want I would like as an outcome is how can Omega make the boutiques better and have a enhanced experience.

I have come up with a few headline categories to help me come up with the best store that I have been too in no particular order.

· Friendliness

· Knowledge

· Aftercare

· Helpfulness

· Going that extra mile

· Beverage offered or not


I have been to the following stores central London:

· Bond Street

· Regent Street

· Oxford Street

· Westfield White City

· Westfield Stratford

· Harrods

Abroad, I have been to:

· 5th avenue New York

· Hamburg Germany

· Berlin Germany

· Indonesia Denpasar

· Dubaimall, Dubai

As I live in London, I have been to the London stores more often than the branches abroad.

Out of the London branches, the best experience I have had, has to be Westfield White City. The service, knowledge and interaction with the staff has been exceptional. I really cannot fault the store.

Next on the list is Regent Street. I have been in this branch numerous times to try on various time pieces and speak to them about various models. Their knowledge of Omega is exceptional.

Third is Bond Street.

Fourth is Westfield Stratford.

Generally, once you speak to the staff about the watches that I have and the models that I am interested in, they do warm to you.

Joint last is Harrods (which is a concession I believe) and Regent Street.

In both shops, you feel you have to look like you have a serious amount of wealth before they will speak to you. Maybe this is due to the general clientele that they deal with.

I have also had equally great experiences in New York, Hamburg and Berlin.

In Dubia and Indonesia, I got the impression that they did not have the knowledge base and even when I told them that I had a Seamaster 300 Spectre their faces were a complete blank.

I would like feedback and comments from the forum members on your experiences of OB branches, especially in London.

Mr Gadget

In Dubia and Indonesia, I got the impression that they did not have the knowledge base and even when I told them that I had a Seamaster 300 Spectre their faces were a complete blank.

Mr Gadget

I want to start a frank discussion on the OB’s that I have been to and rate them accordingly. This is not a definitive list and is very subjective, as there are numerous factors that influence their interaction. Also this is in no way a criticism of the staff but is an overall feel of the store. I know that they are there to sell items to you but each one is a considered purchase due to the cost.

Obviously other people may have different experiences in the same store that I have too, but ultimately want I would like as an outcome is how can Omega make the boutiques better and have a enhanced experience.

I have come up with a few headline categories to help me come up with the best store that I have been too in no particular order.

· Friendliness

· Knowledge

· Aftercare

· Helpfulness

· Going that extra mile

· Beverage offered or not


I have been to the following stores central London:

· Bond Street

· Regent Street

· Oxford Street

· Westfield White City

· Westfield Stratford

· Harrods

Abroad, I have been to:

· 5th avenue New York

· Hamburg Germany

· Berlin Germany

· Indonesia Denpasar

· Dubaimall, Dubai

As I live in London, I have been to the London stores more often than the branches abroad.

Out of the London branches, the best experience I have had, has to be Westfield White City. The service, knowledge and interaction with the staff has been exceptional. I really cannot fault the store.

Next on the list is Regent Street. I have been in this branch numerous times to try on various time pieces and speak to them about various models. Their knowledge of Omega is exceptional.

Third is Bond Street.

Fourth is Westfield Stratford.

Generally, once you speak to the staff about the watches that I have and the models that I am interested in, they do warm to you.

Joint last is Harrods (which is a concession I believe) and Regent Street.

In both shops, you feel you have to look like you have a serious amount of wealth before they will speak to you. Maybe this is due to the general clientele that they deal with.

I have also had equally great experiences in New York, Hamburg and Berlin.

In Dubia and Indonesia, I got the impression that they did not have the knowledge base and even when I told them that I had a Seamaster 300 Spectre their faces were a complete blank.

I would like feedback and comments from the forum members on your experiences of OB branches, especially in London.