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3861 movement broken? *Update: Read First Post*
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masan
·I registered so I can add myself as another data point. Watch was purchased back in February 2021 and exhibited the same issues described in this thread late September. I dropped off the watch first week of October with the AD and I am still waiting to hear from them on any updates regarding the fix. Was originally told it could take anywhere from 10 to 12 weeks. Obviously I'm disappointed that the watch has been out of my hands now for close to a third of my ownership, but hopefully my wait will be coming to an end soon.
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tooch
·It's probably not something that affects every single watch, or else I have no idea how it got past the development stages of the 3861.
That plus the consideration of how many people with the Apollo 11 series just keep it in a safe, and how many just dont frequent watch forums. Theres probably a few affected Apollo 11s out there that we'll just never hear about.
My guess is that most people just never (or very rarely) use the chronograph and so the fault never really shows up for them.
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Caliber561
·I purchased my 3861 Sapphire Sandwich in January, during the first week of the release. I use my chronograph pretty regularly and haven't encountered the issue yet.
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Elitr6
·Dropped mine off at OB in Paris today. Watch stops completely after a few seconds and chrono doesn't work at all. They said to expect around 8 weeks turnaround
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timmiii
·Found an opportunity to drop off my Speedy at the OB in Michigan earlier today. Expecting an update by next Friday.
**UPDATE** Omega has received my 3861 ETA completion is around end of Feb.
**UPDATE** They're still working on my watch... Full overhaul and movement repair were the only items cited. ETA is mid-March now.
**UPDATE** Omega has received my 3861 ETA completion is around end of Feb.
**UPDATE** They're still working on my watch... Full overhaul and movement repair were the only items cited. ETA is mid-March now.
Edited:
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Evitzee
·Got my Apollo 11 50th in Aug 2019 and have wound and played with the chrono countless times to see if this issue is going to occur on my example. But it's rock steady with nary an issue yet. Still have 2 1/2 years left on the warranty so plenty of time for the issue to occur, but perhaps it won't.
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Pazzo
·Got my Apollo 11 50th in Aug 2019 and have wound and played with the chrono countless times to see if this issue is going to occur on my example. But it's rock steady with nary an issue yet. Still have 2 1/2 years left on the warranty so plenty of time for the issue to occur, but perhaps it won't.
Had to look that word up!
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Mark Braunton
·Same issue here!
My three month old Speedy Pro with the 3861 has issues with the chrono hand stopping and jamming the whole movement. The movement then restarts after pushing the chrono button and then restarts the chrono after a third push!
From what I have read so far this seems to be a pretty common issue, but just how many movements are affected? Interested to know...
Click images for some really out of focus videos. But you get the idea....
Cheers
Mark
20220120_141753_1_1_1 by Sparks B, on Flickr
20220120_121933_1_1_1 by Sparks B, on Flickr
My three month old Speedy Pro with the 3861 has issues with the chrono hand stopping and jamming the whole movement. The movement then restarts after pushing the chrono button and then restarts the chrono after a third push!
From what I have read so far this seems to be a pretty common issue, but just how many movements are affected? Interested to know...
Click images for some really out of focus videos. But you get the idea....
Cheers
Mark
20220120_141753_1_1_1 by Sparks B, on Flickr20220120_121933_1_1_1 by Sparks B, on Flickr
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AOMOmega
·I purchased my 3861 Speedy the week of 1/9/22 and it is experiencing this same problem. Happens only when the watch isn't fully wound, but frustrating nonetheless. Also appears to have a scratch under the crystal that has been driving me a bit mad.
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phil0071
·I purchased mine in Oct 2021. I have been running the chrono daily to check it. So far so good knock on wood. My serial # 831xxxxx so Im not sure if that help.
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marcn
·This is such a huge thread, and perhaps it’s been asked and answered somewhere before, but I’m super curious if Omega has ever issued a recall before?
Would this issue warrant one?
Would this issue warrant one?
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Archer
··Omega Qualified WatchmakerThis is such a huge thread, and perhaps it’s been asked and answered somewhere before, but I’m super curious if Omega has ever issued a recall before?
Would this issue warrant one?
Mine from Aug '19 hasn't got an issue.
And this is one reason they won't, and shouldn't really have a "recall" as not every watch seems to display the problem.
There likely will be watches that go through a normal lifespan of years and will be fine until the first service, when the bushings will be replaced as a matter of policy.
I actually don't know of any watch company at any time that has issued a recall, meaning pulling back every watch out there of a specific movement or model. These are just watches, not anything that endangers life if not operating quickly (cue to Apollo example that someone will surely bring up). Also, recalling all of these at once would grind their already overburdened service centers to a halt. Not good for anyone.
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lmulder
·Hi all, this is my first post here, and I would like to thank you all for discussing the " center wheel" issue here. I've worn my new Speedmaster for about 4 months (daily) and then it stopped, and it seems it was caused by this issue. It took almost 4 months but Omega has now returned the watch to me, including the replaced parts. I was a little bit shocked when I saw the center wheel, either something strange happened inside the watch, or the wheel was removed with a lot of force. Any ideas what could have happened? And why not only the center wheel was replaced but also two others wheels (and also the mainspring by the way..).
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Caliber561
·Hi all, this is my first post here, and I would like to thank you all for discussing the " center wheel" issue here. I've worn my new Speedmaster for about 4 months (daily) and then it stopped, and it seems it was caused by this issue. It took almost 4 months but Omega has now returned the watch to me, including the replaced parts. I was a little bit shocked when I saw the center wheel, either something strange happened inside the watch, or the wheel was removed with a lot of force. Any ideas what could have happened? And why not only the center wheel was replaced but also two others wheels (and also the mainspring by the way..).
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Archer
··Omega Qualified WatchmakerHi all, this is my first post here, and I would like to thank you all for discussing the " center wheel" issue here. I've worn my new Speedmaster for about 4 months (daily) and then it stopped, and it seems it was caused by this issue. It took almost 4 months but Omega has now returned the watch to me, including the replaced parts. I was a little bit shocked when I saw the center wheel, either something strange happened inside the watch, or the wheel was removed with a lot of force. Any ideas what could have happened? And why not only the center wheel was replaced but also two others wheels (and also the mainspring by the way..).
The bent wheel is damage done after it was removed, and not the problem that caused your watch to stop. No watch would run at all with a wheel that looked like that. Possible it was dropped on the floor and stepped on or something.
The real issue here in this cropped photo I've made from yours:
You can see where the red arrow is, that a section of the wheel has worn and is quite a bit smaller than the section directly below the arrow. This whole section should be the same diameter, and should be a polished cylindrical shape. The wear here is obvious, so this is the problem that is addressed during the service, not the bent portion of the wheel.
This is a large amount of wear for just 4 months. I would typically see this sort of wear only after many years of service, running in a watch where the oils have long dried up. I suspect there is some wear on the upper part of the picot as well, above the bent wheel, but the angle of the wheel prevents me from seeing it.
Cheers, Al
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Pazzo
·The bent wheel is damage done after it was removed, and not the problem that caused your watch to stop. No watch would run at all with a wheel that looked like that. Possible it was dropped on the floor and stepped on or something.
......................................................................................................................................
Cheers, Al
Sigh of relief.
I'm not sure I would have sent the owner of the watch that wheel in that state!
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