Would you be upset or appreciative? Omega factory service-related

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Man, that returned watch look 2oz lighter.
I can absolutely tell.
Demand a new watch!
This is absurd.
 
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i would be happy with the result if that is my watch
possibly 1 to 40 micron thickness of metal may have been removed, the most
 
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Appreciative ....in its early years I don’t think light subtle polishing and scuff repairs will make a difference (apart from making the watch look better) Different of course if a lot of metal is removed / the shape is changed, contrast altered or logos rubbed out etc. Some cases look more like a knife sharpening rather than subtle light polishing.
I will be afraid polish my car at this rate ;0)
 
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Yep, children and pets. As careful as I am, every time
Appreciative ....in its early years I don’t think light subtle polishing and scuff repairs will make a difference (apart from making the watch look better) Different of course if a lot of metal is removed / the shape is changed, contrast altered or logos rubbed out etc. Some cases look more like a knife sharpening rather than subtle light polishing.
I will be afraid polish my car at this rate ;0)

You bring up a good point. This is a keeper for me as I was wearing it when my daughter was born and I held her for the first time. So it will be undergoing more services in the future and I will always opt for no refinishing. I know many people always opt for the manufacturer refinish when they send their watches in so I’ll consider this my one and only time.

related question…. Perhaps @Archer can answer but does Omega have any guidelines regarding how many manufacturer refinishes a SS watch is good for in its lifetime? I read somewhere a while ago that Cartier mentioned 3x is the most their SS watches can be refinished in their lifetime, and 2x for their gold watches
 
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I understand these things can eat at you. At this point, it's done. I would just move on.
 
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No big deal really on a new watch....

If you’re looking at this from a value point of view, similar to how vintage watches lose value once polished, then that is not the concern here. I was really asking from a standpoint of amount of metal lost. But from the replies here it seems negligible
 
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related question…. Perhaps @Archer can answer but does Omega have any guidelines regarding how many manufacturer refinishes a SS watch is good for in its lifetime? I read somewhere a while ago that Cartier mentioned 3x is the most their SS watches can be refinished in their lifetime, and 2x for their gold watches

No, not for entire cases. They do have limits on some parts of cases, like bezels engraved with Roman numerals you find on some watches.
 
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I have a non vintage SS Reverso. It’s a scratch magnet. The deco case really starts to look scruffy with scratches. Every once and a while, I lightly go over it with a Cape Cod Cloth. If done properly, no harm no foul.
 
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No, not for entire cases. They do have limits on some parts of cases, like bezels engraved with Roman numerals you find on some watches.

Thanks, always coming through with the facts 😀
 
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I have a non vintage SS Reverso. It’s a scratch magnet. The deco case really starts to look scruffy with scratches. Every once and a while, I lightly go over it with a Cape Cod Cloth. If done properly, no harm no foul.

I hear about Cape Cod clothes all the time and I’ve NEVER heard of a rouge cloth up until when Omega reached out to me with an answer. Are they both essentially the same?
 
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Are they both essentially the same?

Yes, in that it is a cloth impregnated with a very fine abrasive and no in that a Cape Cod cloth is wet and a rouge cloth is dry. They both may also contain tarnish-removing chemicals.

Your toothpaste has more abrasives than either.
 
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A rouge cloth isn't much different than the dry silver polishing cloth that we use on our fine cutlery. It leaves a slightly powdery residue which is the abrasive material that the cloth is impregnated with. It is true that it will remove a tiny amount of material but one would have to work very hard to make a noticeable difference to the lines on the case. A power buffing wheel is a totally different story.

What Omega did to your watch case isn't really a factory case refinish, where they polish all of the surfaces that are supposed to be glossy (usually with a power wheel) and lap or brush all of surfaces that are supposed to be brushed.
 
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Completely agree with no polishing but they did a damn fine job. I'd be 100% okay with it
 
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I'm curious if you could post a photo of the watch straight on. I'm just curious if the lines are different at all between the two lugs. I honestly can't tell in the photos because of the reflection. I think it looks great as it is.

If It were me:
1) Yes I'd be a little annoyed because I asked for no polishing/case work and they did it anyway - just makes me uneasy in the future
2) I wouldn't worry about it long term, I would likely have the case refinished in a future maintenance anyway so might as well benefit from a nice clean looking watch in the meantime
 
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I'm curious if you could post a photo of the watch straight on. I'm just curious if the lines are different at all between the two lugs. I honestly can't tell in the photos because of the reflection. I think it looks great as it is.

If It were me:
1) Yes I'd be a little annoyed because I asked for no polishing/case work and they did it anyway - just makes me uneasy in the future
2) I wouldn't worry about it long term, I would likely have the case refinished in a future maintenance anyway so might as well benefit from a nice clean looking watch in the meantime

Sure thing, here you go:

As a reminder it’s the lug at the 1oclock position.
I’m a complete novice but I do have a 10x loupe at home and the lines still look super sharp. I can also BARELY see some remnants of the old scuff mark with the loupe so I know they didn’t get all of it, which to me is good and means they didn’t really try too hard