What is the average time for official service?

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hongkong852

·May 8, 2025

Dear all,

I sent my 1995 Speedmaster Professional 3590.50 to the boutique for service in late January 2025. As it is an old watch, I specifically asked them not to polish the watch.

I noticed from the Omega CIS that the estimated date of completion for the repair is late November 2025. Is that normal? Thanks in advance.

 

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masteroftime

·May 8, 2025

Depends where you are located, but that isn’t unheard of. Wait time for service at HQ is about a year afaik.

 

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ErichKeane

·May 8, 2025

I just sent a watch in that had to go back to HQ, and got quoted December, so that is about right. The Seattle place is ~1 month though, as my Railmaster has been back a few times.

 

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hongkong852

·May 9, 2025

Many thanks!

 

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drose224

·May 9, 2025

Boy, That's a long time.

 

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bsowers34

·May 9, 2025

In early 2023 my 3523.80 was gone for 3 months. My 1987 Connie went to Switzerland, that took 6 months. My new white 3861 was gone for 3 months in summer 2024.

 

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padders

·May 10, 2025·Oooo subtitles!

It’s clearly country dependant. In the UK I’ve had 2 watches turned around by Southampton in 1-2 months last year. It may have got worse but that’s not bad at all IMO.

 

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ErichKeane

·May 10, 2025

padders

It’s clearly country dependant. In the UK I’ve had 2 watches turned around by Southampton in 1-2 months last year. It may have got worse but that’s not bad at all IMO.

Yeah. Depends on which repair facility it goes to. Seattle is about a month it seems. Vintage stuff gets shipped back to Switzerland though, which takes 10-12 months.