What dents and dings would be addressed as a regular part of an Omega service

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I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
That watch is post 1995, who have you become!?
 
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I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
Looks good!
 
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What watch did you have serviced? I'm curious if it was a vintage model.

This has never been the policy for OSC's in the USA.

Edit - I just checked the Omega website in the United States. Case and bracelet refurbishment is included in a "full service."

https://www.omegawatches.com/en-us/...s-and-prices/main-steps-of-a-complete-service
A Speedy 1863 from ~2012, so can we call it already neo-vintage?

Well, lucky you for having it all included, it seems every region can have a different approach.
 
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For Switzerland it's the same
I would not be so sure. I handed the watch in Zurich OB for a warranty claim and the SA claimed the scratches would not get polished unless I specifically paid for that.
 
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I would not be so sure. I handed the watch in Zurich OB for a warranty claim and the SA claimed the scratches would not get polished unless I specifically paid for that.
There's a difference between warranty claim and a normal complete service, my A11 50SS also didn't get polished when I sent it in for a warranty claim, however a complete service at the prices they charge has step 6 included at no additional charge;

 
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Obviously a warranty claim is not a full service.

The 12 year-old in me is really trying hard to not make a crass joke out of that.
 
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I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
Beautiful.


I'd like to send mine in but it's keeping amazingly good time so I can't justify it. I love the 1120 movement.
 
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Obviously a warranty claim is not a full service.
There's a difference between warranty claim and a normal complete service, my A11 50SS also didn't get polished when I sent it in for a warranty claim, however a complete service at the prices they charge has step 6 included at no additional charge;

As obvious as it seems, the watch first underwent a full service in Biel, for which I paid 900 CHF as it was from the year 2012, and the scratch near the lug (from strap change) was not polished. The watch received a full 24-month warranty afterwards, which I had to use due to water ingress, hence the second service. I understand that during this warranty service, they will not polish the watch. But they haven't polished the watch after the first service. So maybe the "step 6" applies only to heavily scratched watches.
 
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As obvious as it seems, the watch first underwent a full service in Biel, for which I paid 900 CHF as it was from the year 2012, and the scratch near the lug (from strap change) was not polished. The watch received a full 24-month warranty afterwards, which I had to use due to water ingress, hence the second service. I understand that during this warranty service, they will not polish the watch. But they haven't polished the watch after the first service. So maybe the "step 6" applies only to heavily scratched watches.
I don't know why your watch didn't get refurbished first time it went in, but there are plenty of posts of refurbished watches that people were surprised about as they didn't ask/pay for it.

Even an Omega qualified watchmaker states it's part of a full service;

 
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From my experience with Omega service superficial scratches will be polished out routinely, without extra charge. A couple of those dings, especially the one on the case at 9 o'clock and on the bezel at 2 o'clock may be a bit too deep to polish out, so would probably be left as is. If a new case or bezel is needed to restore the watch to "as new" condition, they will likely ask you if that's what you want and charge you accordingly. Good luck and let us know what happens.
Update:
I vetted the seller’s references, and the watch itself. Priced the cost of service and a new bezel ($215 CAD), and had a zoom call with the seller and the watch. Seller is a great guy. Good price negotiations, and pulled the trigger today. Looking forward to its arrival! Thanks all for your input.

Edit: as we know, scratches are much much less noticeable in person than they are in close up photos. It’ll wear much better than I expected from the pics

I really miss that dancing man emoji we used to have 🙁
 
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The dings will be a non-issue once you get it on the wrist, wear it for a day and then drop it on the brick patio while admiring it. You’ll be happy you hadn’t spent the money to get it spruced up.