JwRosenthal
·I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
What watch did you have serviced? I'm curious if it was a vintage model.
This has never been the policy for OSC's in the USA.
Edit - I just checked the Omega website in the United States. Case and bracelet refurbishment is included in a "full service."
https://www.omegawatches.com/en-us/...s-and-prices/main-steps-of-a-complete-service
I would not be so sure. I handed the watch in Zurich OB for a warranty claim and the SA claimed the scratches would not get polished unless I specifically paid for that.
Obviously a warranty claim is not a full service.
I don’t have a before pic, sorry Dave, but this was refinished during a factory service and it looks brand new with incredibly sharp lines.
Obviously a warranty claim is not a full service.
There's a difference between warranty claim and a normal complete service, my A11 50SS also didn't get polished when I sent it in for a warranty claim, however a complete service at the prices they charge has step 6 included at no additional charge;
As obvious as it seems, the watch first underwent a full service in Biel, for which I paid 900 CHF as it was from the year 2012, and the scratch near the lug (from strap change) was not polished. The watch received a full 24-month warranty afterwards, which I had to use due to water ingress, hence the second service. I understand that during this warranty service, they will not polish the watch. But they haven't polished the watch after the first service. So maybe the "step 6" applies only to heavily scratched watches.
This is all good info. I guess I figured we are just talking seals need replaced and not things like springs and whatnot considering the watch isn't super old, but I guess if those extras are normally replaced, then I can see price going up quite a bit.
I am sure none of that was changed on the vintage watch I had serviced because the parts from 1958 just don't exist anymore. They just serviced the movement...
From my experience with Omega service superficial scratches will be polished out routinely, without extra charge. A couple of those dings, especially the one on the case at 9 o'clock and on the bezel at 2 o'clock may be a bit too deep to polish out, so would probably be left as is. If a new case or bezel is needed to restore the watch to "as new" condition, they will likely ask you if that's what you want and charge you accordingly. Good luck and let us know what happens.
I really miss that dancing man emoji we used to have 🙁