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I'd buy on the forums over buying from WB any day of the week. So many stories about those guys getting super butthurt over a pretty wide variety of customer service inquiries - and the fact that they're keeping tabs on the community and flagging accounts is hilariously immature at best.
I'd buy on the forums over buying from WB any day of the week. So many stories about those guys getting super butthurt over a pretty wide variety of customer service inquiries - and the fact that they're keeping tabs on the community and flagging accounts is hilariously immature at best.
This is what blows me away about this hobby/industry. It’s a consumer product, but the suppliers are acting as if they have the power! As long as shenanigans in the watch world continue as they have for the last 5-10 years, this kind of behavior (not just from WB) will continue. As soon as we go back to “normal” in terms of watches being a luxury item and not a commodity, the dealers will go back to coupons, walk-in discounts, stale champagne and hand jobs.
Not surprised by this. WB have complained to me over posts I have made on WUS that they saw as critical of them, but 100% truthful (related to long delays getting answers on the prices of parts). So this certainly fits with my experiences with them.
For the OP, note that there is a dealer in Canada (Calgary) who may be able to help you.
https://www.jvairanderson.com/designer/sinn/
I don't know if they will ship into the US due to their agreements with Sinn, and WB having a monopoly there, but it might be worth a shot.
Cheers, Al
Thanks for the recommendation, Al! I contacted Sinn HQ about the WBs experience and I'm waiting to hear back from them. I'll keep J. Vair in mind.
I don't think you'll get much satisfaction from Sinn HQ, WBs is their official US distributor and they are allowed to do business as they see fit per their contract with Sinn. WBs will sell to you at the official price on their terms I doubt you'll be able to do business with the Canadian dealer.
I think this is one of those times when you just have to move on.
Indeed. Oddly enough, I think I already moved on...I ordered the new white dial Seamaster this afternoon. Excited to get it on wrist.
You made a good choice!
The watch world is a little upside-down right now. On another forum I frequent someone posted about getting a Rolex at list from a dealer a while back, and one of the R fanboys suggested that the buyer go purchase the best bottle of champagne he could find, and gift it to the dealer as a thank you. 🤨
This is what blows me away about this hobby/industry. It’s a consumer product, but the suppliers are acting as if they have the power! As long as shenanigans in the watch world continue as they have for the last 5-10 years, this kind of behavior (not just from WB) will continue. As soon as we go back to “normal” in terms of watches being a luxury item and not a commodity, the dealers will go back to coupons, walk-in discounts, stale champagne and hand jobs.
You can't really in the US...
I would contact Sinn Directly with this issue and pass it along. I am sure they will sort out WB for you.