Snoopy 2025 production issues?

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Why? They said everyone who wanted one would get one, and people still want one.
This is a special edition to celebrate the 50th anniversary, comes Oct this year It will be 55th anniversary so you have 3 choices:
1- A new Snoopy version maybe with different color scheme like green or something.
2- The Snoopy 50th anniversary continue to be produced.
3- It gets discontinued without a replacement.
Based on the above, there is a 67% chance the 50th anniversary will be discontinued tuis yer. Word from Omega (although not 100% confirmed) production is being phased out and only few will be produced to cater for some clients in the waiting list for Omega Boutiques.

On the other hand, the trend now among watch manufacturers is to discontinue a hyped watch at certain point of time in order to make room for a new hyped watch with higher price tag. It is a marketing tactic that is being used these days to maintian certain status and interest.
 
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This is a special edition to celebrate the 50th anniversary, comes Oct this year It will be 55th anniversary so you have 3 choices:
1- A new Snoopy version maybe with different color scheme like green or something.
2- The Snoopy 50th anniversary continue to be produced.
3- It gets discontinued without a replacement.
Based on the above, there is a 67% chance the 50th anniversary will be discontinued tuis yer. Word from Omega (although not 100% confirmed) production is being phased out and only few will be produced to cater for some clients in the waiting list for Omega Boutiques.

On the other hand, the trend now among watch manufacturers is to discontinue a hyped watch at certain point of time in order to make room for a new hyped watch with higher price tag. It is a marketing tactic that is being used these days to maintian certain status and interest.
I heard from a boutique manager that when the used/gray market price for these gets down close to msrp, it will be discontinued. He's been with the brand 20 years.
 
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FOMO by means of artificial scarcity can do that, forgetting the loupe i mean....but the simple fact is that some watches look very different from the advertised picture used for selling this dog 😉 and it is the right thing to do, imho, to make it right.
So it's Omega's fault that not only the dial is "bad" but that people didn't notice it? Even better...
 
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So it's Omega's fault that not only the dial is "bad" but that people didn't notice it? Even better...
My fomo and loupe clearly points to the buyer, so please call off the Goose 👍 .
 
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I believe we have sufficient proof to posit that this probably was an oversight that went unnoticed, otherwise they wouldn’t have said they’ve taken measures to fix it in the future. It’s still ultimately an individual’s decision on whether they care to send it in or not, but I believe I made the right decision for myself. Others may feel differently but I find the issue quite visible at a normal viewing distance, as I’ve said in this thread before.

In any case, mistakes in production aside, I think they’ve handled it well enough. Well… let’s see what those replacement dials look like first, I suppose.
 
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I believe we have sufficient proof to posit that this probably was an oversight that went unnoticed

It possibly went something like this: The people producing the subdial had one set of tolerances, and maybe whoever was checking them on Omega's end just didn't understand how the production worked. Or, because the first several years' production was good, they just didn't investigate that closely.

I don't personally believe that these variances need to exist as a result of the production process and I think that's been outlined thoroughly why. Omega has said both that it's intended variance and that it isn't, which suggests it's just CYA because they simply weren't aware (which the emails also seem to suggest).

Bottom line- they're going to take care of their customers, which is good- and secondly if they do another subdial stamping/engraving like this they've likely learned a bit more oversight or some awareness of how the process really works is necessary.
 
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It possibly went something like this: The people producing the subdial had one set of tolerances, and maybe whoever was checking them on Omega's end just didn't understand how the production worked. Or, because the first several years' production was good, they just didn't investigate that closely.

I don't personally believe that these variances need to exist as a result of the production process and I think that's been outlined thoroughly why. Omega has said both that it's intended variance and that it isn't, which suggests it's just CYA because they simply weren't aware (which the emails also seem to suggest).

Bottom line- they're going to take care of their customers, which is good- and secondly if they do another subdial stamping/engraving like this they've likely learned a bit more oversight or some awareness of how the process really works is necessary.
...or Omega changed suppliers / subcontractors.
 
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...or Omega changed suppliers / subcontractors.

Could definitely be, (anecdotally) it seems like they may have changed suppliers for some of their parts in 2024.
 
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I don't personally believe that these variances need to exist as a result of the production process and I think that's been outlined thoroughly why. Omega has said both that it's intended variance and that it isn't, which suggests it's just CYA because they simply weren't aware (which the emails also seem to suggest).
Yes, the reply was sufficiently vague to cover a lot of ground, which is not surprising.

But one thing is pretty clear based on that reply that we can expect variations to persist, and they clearly said that only if an element was actually missing would they replace the dial. This means that variations in the size of the stars or the clarity of the button line are going to get a pass, and only if that line is completely gone will they fix it.

From what I have seen in this thread, very few of the dials presented here will be replaced.
 
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The missing boot line seems to be a somewhat common thing, the zipper is a bit murkier. Mine, I can say with confidence was totally missing. But we’ve seen several examples where it really does look like the thing slowly started eroding from existence over time—who knows what threshold you’ll need to be at to be eligible for replacement, lol.
 
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Yes, the reply was sufficiently vague to cover a lot of ground, which is not surprising.

But one thing is pretty clear based on that reply that we can expect variations to persist, and they clearly said that only if an element was actually missing would they replace the dial. This means that variations in the size of the stars or the clarity of the button line are going to get a pass, and only if that line is completely gone will they fix it.

From what I have seen in this thread, very few of the dials presented here will be replaced.

Could be. I honestly wonder how many requests they're going to get in the first place!
 
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For me, the main takeaway is how Omega handled this. Is it a mistake or not, that'll be argued on and on. But they didn't try to excuse it or wash it under the rug or ignore it. They acknowledged it and said they'd work with anyone who is unhappy. That's a class act. It's one of reasons I like Omega. You don't get to see character when everything is going great. You see character when problems happen.
 
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For me, the main takeaway is how Omega handled this. Is it a mistake or not, that'll be argued on and on. But they didn't try to excuse it or wash it under the rug or ignore it. They acknowledged it and said they'd work with anyone who is unhappy. That's a class act. It's one of reasons I like Omega. You don't get to see character when everything is going great. You see character when problems happen.

And to think, I was considering getting my first Rolex Submariner
 
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IOW, put down the loupe and step away from the watch.
But each Snoopy was supplied with one ::stirthepot::
 
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This dial issue is relatively recent late 2024 - 2025, it was going to get discovered sooner or later. If it was something that has been around since the release of the watch that would have been a different case.

Same goes when buying new Cars, in many cases the customer is not aware of certain problem unless there is a recall by the manufacturer, so what would do prefer? To be infomed and fix the defect or to be in the dark until the problem happens at one point of time
Have to respectfully disagree that it's not the same as a safety recall on a car. Lives are potentially at stake with car safety recalls. A possible defect on a luxury watch is not. It's also why Omega did not issue a recall when some Speedmasters with Caliber 3861 started developing issues with operation of the chronograph.
https://omegaforums.net/threads/3861-movement-broken-update-read-first-post.120071/
 
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Have to respectfully disagree that it's not the same as a safety recall on a car. Lives are potentially at stake with car safety recalls. A possible defect on a luxury watch is not. It's also why Omega did not issue a recall when some Speedmasters with Caliber 3861 started developing issues with operation of the chronograph.
https://omegaforums.net/threads/3861-movement-broken-update-read-first-post.120071/
Agreed 100% safety above all but not all recalls are related to safety. Below is a screenshot of another example, where Orient is recalling certain watch models even if they are out of warranty, it is on the front page of their website.

If you have a manufacturer defect, you should recall and fix the product no matter under which category it falls, although the manufacturing process and the end result of a luxury item should be immaculate, that is what we are paying for aren't we!?

Edited:
 
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I'm really not sure why the debate is on going anymore.

Omega had a QA problem whereby the USP of a mass-produced special addition dial was inconsistent on some watches.
(the fact that Omega provided a loupe with which to look at the watch in minute detail is somewhat ironic)

So, either;
a) Omega didn't know they had a QA problem
or
b) they knew they had a QA problem and hoped that no-one else would notice

Either way, Omega have said they will replace the dials on the inconsistently reproduced versions if the customer requests it.

My personal opinion is that, for good customer relations, Omega will replace any dials with a missing or partially missing 'zipper' or line to the foot.
Those with less-well defined stars might be a less obvious case but - depending on which dial they decide to nominate as the control sample - they might just roll on those too for the same good customer relations.

All in all, this is an issue that Omega have recognised and have now got covered - which is a positive.
Now we just have to wait for the first 'returnees' to post their perfect new dials......(however you might determine that)