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Service center reshaped the lugs
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Ritual Watch
·No idea what if anything happened here. But based on my own experience I will avoid sending anything ever again to an Omega “service” center in the US - the one in New Jersey in particular.
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Stuntman81
·Hello all,
I seldom post (as you can tell) but enjoy the content here. Just thought I could add another reference point that may be useful. This is my 38mm Aqua Terra, white dial, purchased March 2022. I agree with the OP, it looks to me like the underside of his AQ lugs are quite a bit different, whether that is due to case redesign or some other means.
I seldom post (as you can tell) but enjoy the content here. Just thought I could add another reference point that may be useful. This is my 38mm Aqua Terra, white dial, purchased March 2022. I agree with the OP, it looks to me like the underside of his AQ lugs are quite a bit different, whether that is due to case redesign or some other means.
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dstfno
·Whenever I turned in an Omega for repair/service the AD/boutique took pictures of the watch from every angle. They do it also to cover themselves and not be held responsible for any damage that was already there. Should have been done here too …
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Doc Olives
·Whenever I turned in an Omega for repair/service the AD/boutique took pictures of the watch from every angle. They do it also to cover themselves and not be held responsible for any damage that was already there. Should have been done here too …
⬆️ This ⬆️
I’ve never seen an AD accept a watch for service without photographing from every angle. Great point. @fasthall is that an option?
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padders
··Oooo subtitles!Occam’s razor used here suggests the OP has just noticed his lugs look a bit funny but they were ever thus. With no before photo and only fallible human memory to depend on the likelihood is the service centre never touched the case, and even if they did (but left a load of scratches otherwise, which would be weird) you’ll never prove it. Live with it or sell it would be my advice.
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SC1
·Occam’s razor used here suggests the OP has just noticed his lugs look a bit funny but they were ever thus. With no before photo and only fallible human memory to depend on the likelihood is the service centre never touched the case, and even if they did (but left a load of scratches otherwise, which would be weird) you’ll never prove it. Live with it or sell it would be my advice.
Agreed.
What's keeping me up nights and returning to this thread ~ those damn scratches.
Angry underpaid watchmaker stuck in the back room at the AD -- no sunlight and short lunches/OP has strap changing whilst sleepwalking issues/angry ex-wife/pissed off children with a Bergeon 6767/fell asleep on the city bus and a Rawlexx fanboi went postal on a clearly better timepiece than his "Tiffany" 36mm OP?
I want answers.
I demand resolution.
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bgrisso
·Occam’s razor used here suggests the OP has just noticed his lugs look a bit funny but they were ever thus. With no before photo and only fallible human memory to depend on the likelihood is the service centre never touched the case, and even if they did (but left a load of scratches otherwise, which would be weird) you’ll never prove it. Live with it or sell it would be my advice.
if this is the case, someone should be able to find other examples identical to the OP
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padders
··Oooo subtitles!if this is the case, someone should be able to find other examples identical to the OP
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SC1
·What's up, what happened?
😗😎
😗😎
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Scooterino36
·
I'm with OP on this, those aren't even close. And if the "steel" is printed in the same spot consistently, that's also far from identical in terms of how close the edge is to the "l".
EDIT: now reading those are not the same models being compared.
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Mugul
·I believe you have a case, and I think your anger is warranted from what I see… but you might be SOL. I will now be taking several before picks and getting my AD to take pics before sending off any of my watches for any servicing going forward. Hope you get it sorted…
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Geezer
·I don't know about the reshaping of the lugs...
What I do know is that the scratches on the back of the lugs are unacceptable.
And even if your AD didn't take pictures, I would be very surprised if the NJ Service Centre didn't take pictures upon receiving the watch from your AD.
I think you definitely have a case to complain about.
What I do know is that the scratches on the back of the lugs are unacceptable.
And even if your AD didn't take pictures, I would be very surprised if the NJ Service Centre didn't take pictures upon receiving the watch from your AD.
I think you definitely have a case to complain about.
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Mugul
·I believe you have a case, and I think your anger is warranted from what I see… but you might be SOL. I will now be taking several before picks and getting my AD to take pics before sending off any of my watches for any servicing going forward. Hope you get it sorted…
Why should we bother? There is a strong whiff of tin foil hat present here, nothing at all convincingly suggests there was any intervention. If you want to spend the time go for it, but do remember the maxim that absence of evidence it not evidence of absence...
I get the scepticism but after reading this thread I see more rushing to defend rando service Center in New Jersey and jumping to “you must not have noticed before” than actual legit discrediting.
Now in the end he might be Screwed as others pointed out becuase you really probably do need a before pic but from everything I’ve seen it does look different - post service. It’s not hard to believe that some one at the service Center dropped the ball. Mistakes happen
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ppk487
·Not sure about the lugs being changed but they are scratched. My seamaster lugs were scratched by my AD, and they ended up replacing the watch. Not too sure if it’s the same with the service center though.
Edited:
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imranbecks
·I'm more distracted by the scratches on all the lugs. Looks like Omega has an amateur inserting the springbar at their service center. One would think they'd be skilled at doing something simple such as putting in the springbar with the bracelet. To scratch all the 4 lugs is unacceptable. I'm sure many of us here including myself can do a better job at putting back the bracelet without scratching.
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ppk487
·Looking at it again the case does look odd. Thing is isn’t cutting required to reshape the lugs? And why would they ?
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fasthall
·I'm with OP on this, those aren't even close. And if the "steel" is printed in the same spot consistently, that's also far from identical in terms of how close the edge is to the "l".
EDIT: now reading those are not the same models being compared.
