Selling on eBay - Something smells - Am I just paranoid?

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Just reaching out for the good advice and peace of mind from the members here.

So I just sold a Buy It Now (none watch) but pricy iPad Gen 4. £400

Buyer snaps it up but with 0 feedback. Account set up 1 month ago.

Address to be shipped to a rented apartment.

It all looks off to me. And having checked with an online 'expert' at eBay, they advise that buyers need to start somewhere and a first time buyer is perfectly normal and that I am most likely reading too many on line myths. I quote the eBay on line expert as saying:

'No one can force you to sell to this buyer, if you cancel you still need to pay the fees and you will also get a defect, what happens when you relist and someone with 2 feedback buys, do you cancel again and cancel until you get a a buyer who has 1000? I have sold countless Macbooks, iPhones, around 15 PS5's and have never had an issue, as long as you send via a tracked and signed for service you are protected by eBay. Too many people claim to get scammed or this and that has happened, you never hear the full story of what actually happened, many years ago there was a lot of issues and there will be situations where a buyer is trying to defraud a seller but eBay have worked tirelessly to rid the site of scammers and have specialist teams in place that deal with issues, not much will get passed them. No matter where there's money involved there will be fraudsters, whether it's eBay or wherever, but we get seller protection and support if things do go wong.'

The item would be sent as signed and tracked.
Should I just walk and accept (bite the bullet) and pay the fees? (my gut says walk)

Or am I just plain paranoid here and eBay has in fact tightened up and will protect me as a seller?

Appreciate all wise words of advise from forum members.
 
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Paranoid. If it’s tracked and signed you should be fine.

if you have concerns reach out to eBay.
 
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I can tell you from my experience.

I do sell regular on Ebay, had lot of buyers without any feedback and all was ok.

To be safe, you need to make shipment where buyer will sign recived package so you have proof of delivery.

if you dont like to have buyers without any feedbacks, you can set that in sale options (I dont know 100% where).

I think all will be ok here.
 
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all payments are now solved by Ebay, from last year. So how he pay dont have any influance. before that he could make case on Ebay and then again on Paypal, now Ebay is only solution.
 
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You used to be able to set a preference for countries and overseas shipping. There was also an option there to exclude people with zero feedback - but equally we all have to start somewhere.
I would video/photo the packing and have a witness so it is clear you sent the genuine article. Also have good photos of it working with serial numbers etc. What is the latest you can ship and still not be late? I would tend to ship at the last minute.
Probably all is ok but electrical goods are targets for fraud.
Certainly have it signed for/tracked. May be better to use the eBay shipping programme (not cheap I know)
Do you allow returns?
Edited:
 
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You used to be able to set a preference for countries and overseas shipping. There was also an option there to exclude people with zero feedback - but equally we all have to start somewhere.
I would video/photo the packing and have a witness so it is clear you sent the genuine article. Also have good photos of it working with serial numbers etc. What is the latest you can ship and still not be late? I would tend to ship at the last minute.
Probably all is ok but electrical goods are targets for fraud.
Do you allow returns?
Advice from expert seller contact through eBay was:
'You are really overthinking this, taking pictures or video proves nothing, anyone can take a picture or video and switch the parcel after, it isn't evidence that will be accepted'.
Latest I can ships Tuesday.
I did express no returns.

Maybe I am just paranoid.
 
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Advice from expert seller contact through eBay was:
'You are really overthinking this, taking pictures or video proves nothing, anyone can take a picture or video and switch the parcel after, it isn't evidence that will be accepted'.
Latest I can ships Tuesday.
I did express no returns.

Maybe I am just paranoid.

I would still do that/sounds like an expert user on a FAQ forum rather than an eBay employee from the language. I would hold until Tuesday. If they are doing bad stuff they have probably bought more/used a stolen card, so something may flag up. Equally they probably are nice people who have just moved and need new stuff for the apartment they are renting (fingers crossed for that option :0)
 
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One last thought have you contacted the buyer with an update / thanked them for buying the item. If they communicate back well or sent a note with the payment it can be a good sign.
 
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One last thought have you contacted the buyer with an update / thanked them for buying the item. If they communicate back well or sent a note with the payment it can be a good sign.
Yep. Reached out the very same and asked them to confirm the shipping address and contact number as it would be signed and tracked.
They responded with 'the address is as per eBay instructions'.
I did ask for a contact number for tracking purposes for the address, and a mobile number was provided. (which I will look to contact tomorrow.
 
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I would still do that/sounds like an expert user on a FAQ forum rather than an eBay employee from the language. I would hold until Tuesday. If they are doing bad stuff they have probably bought more/used a stolen card, so something may flag up. Equally they probably are nice people who have just moved and need new stuff for the apartment they are renting (fingers crossed for that option :0)
I agree. I find it extremely difficult to connect with anyone on eBay direct. They either push you to the community page or an expert user on FAQ. Which seems also to have changed recently with eBay in finding more of an easier way to contact eBay person more directly.
 
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Rushing into buying and selling on eBay is not wise. Learn to read a seller's and buyer's feedback. Post notice when listing an item that those with zero or negative feedback must contact you before bidding or their bid will be removed. Here is an example of to buy or not to buy...a nicely but heavily patinaed Constellation from a seller in Albania. Every deal on ebay must be carefully made...eBay is working for eBay...not the seller nor the buyer. Try finding a customer service phone number where you can talk to a real live person. It is there...just try to find it.
 
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Or am I just plain paranoid here [...]?

I think so. The folks at eBay aren't wrong; every buyer has to start somewhere. Since it's tracked you'll have proof of delivery. Theoretically, the buyer could claim the package was empty, I suppose. But if they're going to go to that trouble, it seems more likely they'd do it for something more valuable than a 400 GBP used iPad.

Edited to add: If you're really that worried about it, maybe sell your used electronics to a specialist dealer like Gazelle instead of on eBay.
 
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they advise that buyers need to start somewhere and a first time buyer is perfectly normal
This is completely true. Not everyone has an eBay account or a house to use as an address. For all you know, this is college student that needs a cheap used platform in which to take online courses and doesn’t have a budget for a laptop and their phone is too small to make due. There are countless circumstances in which a person needs to open an eBay account to buy something for the first time. I’m 34 and I didn’t have an eBay account until 5 years ago when I wanted to purchase something and realized eBay was a viable option. My first purchase was well over $1,000 (digital camera) and was shipped to an apartment I was renting. Everything went fine. Despite many people saying eBay only protects the buyers, that simply isn’t true. eBay protects the sellers as well and in fact, has protected me in two sales that totaled $3,400 against two buyers with loads of positive feedback.

Stop stressing and just ship it.
 
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Does “rented apartment” mean something different than I think? Rented apartments have been my residence for nearly the entirety of my adult life, and I’ve bought plenty of stuff from eBay.
 
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[...] For all you know, this is college student that needs a cheap used platform in which to take online courses and doesn’t have a budget for a laptop and their phone is too small to make due. [...]

TBH, I kinda hope this isn't the case. This thread prompted me to check, and the current resale market price for a used 4th generation iPad (not iPad Pro or Air) is $19 in the U.S. Maybe things are different in the U.K,, but £400 seems way over-priced.
 
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TBH, I kinda hope this isn't the case. This thread prompted me to check, and the current resale market price for a used 4th generation iPad (not iPad Pro or Air) is $19 in the U.S. Maybe things are different in the U.K,, but £400 seems way over-priced.
I honestly don’t know as I don’t have or need an iPad, but it was just a single example as to why someone would have a brand new eBay account. That’s also why I said “There are countless circumstances in which a person needs to open an eBay account to buy something for the first time.”
 
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I honestly don’t know as I don’t have or need an iPad, but it was just a single example as to why someone would have a brand new eBay account. That’s also why I said “There are countless circumstances in which a person needs to open an eBay account to buy something for the first time.”

I'm absolutely with you here. The OP is definitely being paranoid. It was only after checking that I realized that the OP is also taking advantage of the buyer. Now that I know that, I'm predisposed to hope that the OP doesn't go through with the sale and ends up having to sell the iPad for a much more reasonable amount, like £40 perhaps.
 
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I'm absolutely with you here. The OP is definitely being paranoid. It was only after checking that I realized that the OP is also taking advantage of the buyer.

I’d guess that the OP was selling a gen 4 iPad Pro if selling for 400. A quick eBay search results in lots of them for around that price.