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Selling on Chrono24

mjb
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Dan S Dan S
eBay, which is 10% and a maximum of $750

Are you sure about this maximum? Because I was not aware of it, and it stopped me from listing a Rolex there. 10% gets awfully rich on high-priced items.

I did list the Rolex on Chrono24, no listing fee, but when it expired unsold, they wanted me to pay the commission. It took a few emails to get that straightened out, since it did not sell. No chargebacks or nonsense like that, but if you don't pay attention and don't protest, they will ding you.
 
WatchVaultNYC
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Len Len
Still doesn't solve the risk the buyer might state watch didn't arrive or package was empty which puts me off eBay as they are pro buyer. So C24 don't ship the watch anymore? that is a foolproof method. - anyone have feedback on using CataWiki.
That's not a Chrono24 issue, that's an issue with any platform that has to decide whether or not a buyer is lying - which is basically everything except for a wire payment.

Someone already said this earlier and I agree, Chrono24 seller fees are low. Given the fact that Paypal will soon no longer refund fees (starting 6/6?) while Chrono24 has an escrow service and refunds fees, you are better off selling with Chrono24 if you are an individual.

There are cheaper alternatives yes like PP F/F and wire or Zelle, but they have much less protections so you need to trust the other party.
 
I
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I'm about to go through this process. Concerned about the potential for the buyer to say the package was empty - or contained a fake watch - which they may have in their possession already. How can Chrono24 properly investigate a situation like this?
 
Mark020
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Not I'm afraid...
 
wristpirate
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I guess it’s a trust based thing, and then relying on the assumption scammers don’t want to be “investing” their money into the escrow in the first place.
 
I
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Yeah I guess. Though in a worse case scenario a scammer at least has the value of the watch. I’d lose the lot 🙁
Worth the risk to the many scammers out there I’d have thought.
 
Risto
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I've sold / bought a few watches in C24. Never had an issue.

When I'm selling I always use express shipping that requires a signature. And I always ask the buyer to take a video of the unboxing.
I always record. With expensive items I've opened the package in front of the courier, they have always been polite to stay for a minute.

But yeah, if the buyer is a scammer and says he received something else and did not film it nor have a courier as a witness... that's a risk.
 
I
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Yeah. That’s what I’m thinking. Makes me inclined not to take the risk. I have a buyer or potential buyer already. Chrono24 should stipulate they video the opening as part of the escrow process. And easy thing to do today with phones. The video can be uploaded direct to the Chrono24. I suppose I can request this video in the Chrono message centre. And have an agreement in same. That way if they don’t do it and also say they received a dodgy watch Chrono 24 have something to go on re investigation.
 
Risto
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But then, if you buy a modern Rolex Daytona and get high quality fake (that uses real Rolex parts) and the video shows all good - the watch did arrive and it seems to be that model. But, to really see if it's a fake or real you need to go into small details and know what to look for.
 
I
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Yes. That could be done by a scam seller easily. You’d need to be quite knowledgable to spot a lot of fakes that could be sent unless you’re an expert. In my case I’m selling so they need to prove by video what they received. Which is a great idea by the previous poster.
 
CaptainWinsor
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Risto Risto
But then, if you buy a modern Rolex Daytona and get high quality fake (that uses real Rolex parts) and the video shows all good - the watch did arrive and it seems to be that model. But, to really see if it's a fake or real you need to go into small details and know what to look for.

Thanks for posting that. Not being a Rolex person I had no idea
 
dabbispade
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I guess this threat is always before hand when dealing with someone you don’t know over the internet but like said above take a video of it when unboxing or open it at the post office.

But I do feel it quite safe to pay when my credit card is behind it, rules behind chargeback on them says that the seller has to prove that the right item was sent and delivered. Of course this can also be used against you.

Can always have a lot fewer option and pay more and go to the AD 😀
 
Albe100
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peterkirk01 peterkirk01
Trying to sell an individual watch on chrono24 still incurs an upfront payment according to their website. Maybe if you are a dealer or sell multiple watches they let you list for free and take their commission on final sales.

I listed a watch a few months ago as a private seller and no upfront fee was requested. They outlined the commission fees and how they were calculated and mentioned the maximum fee that could be charged. It also gives you the timeline of how long your watch needs to be listed before you can take it down without a fee (believe it's 3 months).
 
dabbispade
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Albe100 Albe100
I listed a watch a few months ago as a private seller and no upfront fee was requested. They outlined the commission fees and how they were calculated and mentioned the maximum fee that could be charged. It also gives you the timeline of how long your watch needs to be listed before you can take it down without a fee (believe it's 3 months).

But do they not ask for a credit card number when listing ?
I thought they would charge right away ?
 
Albe100
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dabbispade dabbispade
But do they not ask for a credit card number when listing ?
I thought they would charge right away ?
No, they asked for my banking details for the escrow, in the event that you sell, all the information is there for the transfer. No funds were exchanged.

This is taken from the website:

"How much does it cost to sell on Chrono24?
Listing your ad on Chrono24 is free. Once you have successfully sold your watch, we charge a commission fee of 6.5% of the sales price, up to a maximum of C$ 499.00. The sales price includes both the price of the item and the shipping costs. The commission fee is only due after you have sold your watch. We retain the commission fee directly during the payout of the sales price. Please note: Some buyers may not be able to pay via the Escrow Service. Should this be the case, we will send you an invoice for the commission fee."
 
B
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[QUOTE="Provide the tracking number to the customer as soon as the watch has been packaged. (You get paid once the customer receives the watch, so you don't want to delay this process.)[/QUOTE]

If you don't get paid until the customer receives the watch, what difference does it make when you send the customer the tracking number?
 
hick8711
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asrnj77 asrnj77
I thought about selling once before but it asks for the money up front to list it. I think if the watch doesn’t sell in a certain amount of time (6 months?) then you can get your $200 back. The thing is that many people try to list their watches on multiple platforms so if they sell on Omega Forums they don’t want to cancel the listing on Chrono24 otherwise they may not get the money back.

I may be wrong since I didn’t actually go through with the listing but this is what kind of turned me off.
When I have sold with them in the past, as a private seller, they did not charge a listing fee but charged a fee if sold of 6.5% up to $299 max. Because they don’t charge a listing fee they don’t allow you to sell on other platforms and will not let you end the listing within 3 months except for special circumstances.
 
hick8711
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Len Len
Still doesn't solve the risk the buyer might state watch didn't arrive or package was empty which puts me off eBay as they are pro buyer. So C24 don't ship the watch anymore? that is a foolproof method. - anyone have feedback on using CataWiki.

I’ve used CataWiki as a buyer. The transaction was ultimately smooth and I believe similarly to Chrono24 the seller does not get the payment until after the buyer has received the watch. Be warned that there is as much garbage on there as eBay despite the fact that they have ‘experts’ that will often give estimated values. I have seen several redials, not to mention full Franken watches, that are listed as original by the seller but still have a CataWiki expert associated without any corrections.
 
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