The work Aldo does is amazing but his communications and turn around time are a problem. I sent him a bezel, he emailed me to say it had arrived, then four months later I emailed him to ask if it was ready, a further two months passed and he mailed to say it was then mailed to say it wasn't my bezel and he been confused.
What followed was a bit of a nightmare, turns out it wasn't my bezel he'd received it was a bezel from someone else in the UK, my bezel had been lost in the post (which I checked and confirmed, the last time it was tracked was turin) the significant problem (other than losing an irreplaceable bezel in the italian postal service) was that because Aldo had taken so much time to confirm this I couldn't even claim on the insurance.
Aldo does great work but is extremely unreliable[/QUOTE
Update on this post..
I have also waited over 13 months for any progress since Aldo's acknowledged receipt of my Bezel and the €250 cash sent via FedEx at a cost of £50.
All emails are either automated replies that work is not done or they are then completely ignored.
Looks like £1000 Bezel is unrecoverable along with €250 plus FedEx delivery costs are gone.
Be very aware!
Should Aldo resolve this situation I will be most willing to correct this post.
Anyone with concerns are more than welcome me at
[email protected]
