Reasons not to buy from Jomashop?

Once purchased what might have been a factory second Seiko. There was an error on the dial. Didn't notice it at first. Check your purchase carefully after you get it.

Friends have bought plenty from them with no issues. I’d say they’re a known entity and safer than cruising around chrono24

My Omega Ti Planet Ocean 8500 from Jomashop was around 40% off and flawless. I saved enough money to pay for 4-5 services at Omega over the next couple of decades. I've had it a little over 3 years.

My son's Luminox blackout quartz chronograph diver that we bought from Jomashop arrived running very fast, but a battery change (and I guess a reset) at my local watchmaker seemed to fix it, and they offered to pay for the battery service. Still not sure why that helped.

We ended up selling the Luminox chrono to my watchmaker (and my son stayed with his older 3-hand blackout), but I'd buy from Jomashop again if the watch and price was right.

Usually, I prefer to buy from a preferred reseller (forum approved) with a valid warranty card, but sometimes you have to make an exception like when none of them have the watch you want.

I have purchased form Joma before with no problems.

My rule for grey market dealers is don't rely on the warranty, it is practically useless. Act like the watch you are buying has no warranty, and weight the difference in price vs potential service cost. If you re saving $1,000 or more going grey, then the service cost risk could be worth it.

I’ve always bought my watches from AD whether new or pre-owned. But browsing JS did get me thinking about the saving and warranty issue.

Some of the savings on the more expensive (precious metal) hodels are huge. More than enough to pay for thr same model watch in ‘basic’ form from an AD and entirely replace the parts inside of needed! I realose it is a crazy way to fix a watch. But it does seem to make sense of sorts on the expensive ones where the vast majority of the extra cost is on a case or bracelet which can’t go wrong.

Example 28k gold example at 16k. The saving would almost pay for 2 basic SS versions from an AD. Surely omega would not charge more than retail for the SS model to ‘fix’ anything mechanical inside the watch? So the risk compared to savings in this regard seems low to me. I’ve never dealt with JS so can’t comment about their service.

Too many reasons not to buy from Jomashop.

To name a few:
1) the first rule of buying is buy the seller - I do not trust Jomashop as a company and would rather buy from a specific person, for example a grey dealer on this forum or other collect, who I know or whom other ppl can vouch for from personal experience
2) their discounts aren’t as significant when compared with other grey dealers
3) they offer their own warranty in lieu of the official warranty - personally I wouldn’t trust anyone who wasn’t absolutely competent with repairing my watches as more harm than Good can happen

It's no doubt that they are legit. Just do your research and make sure to carefully control the item.👍

Bought a Speedy for an excellent price. However, when spending a few thousand dollars, communications should be tip top. They were anything but. It left me very nervous throughout the process. It turned out ok, but I would not deal with them again for that kind of money now that I am aware of the dealers endorsed by the team here.

There has been previous discussion on Joma - here is an example https://omegaforums.net/threads/jomashop-as-a-seller.59737/#post-743075

1) why don’t you trust them?

2) Why would you expect their prices be significantly lower than other gray dealers?

3) so do all other gray dealers

Trusted sellers on the forum are not gray dealers in the same sense as Joma so you’re not really comparing apples to apples

I just bought my Speedy from Jomashop and it was a flawless and smooth experience. Shipping was fast via FedEx home delivery with signature required. I got 37% off for Black Friday and I'm stoked. Came very well packaged as well.

I'd definitely but from them again!

This has been covered many, many, times in the forums. Bottom line, Jomashop is legit, they sell genuine Omega pieces at substantial discounts. If you buy from them and get a good one that works, you're a happy camper.

But if anything goes wrong, you may feel otherwise. As many have noted, the Omega factory warranty red card will be conspicuously missing from the package because Jomashop is not an authorized Omega dealer. Which means if anything goes wrong with the watch, you have to trust Jomashop's own warranty service.

If you do a quick Google search, you'll see lots of nightmare stories on the forums about Jomashop's supposed warranty and repair jobs badly botched, or watches that were scratched or marred during the repair. For Omega, I seriously doubt they use genuine OEM parts for repairs of newer co-ax movements, given the fact that Omega so closely restricts the availability of spare parts.

I've bought from Jomashop before and have been in the "happy camper" category because, statistically speaking, it's fairly rare for a brand new watch to have problems, at least within the first couple of years. If I purchased a watch from Jomashop that had problems, I'd either return it if I could, or just bite the bullet and pay for an authorized factory repair (and maybe ask Jomashop to pay for part of it). I wouldn't use Jomashop's servicing.

The other consideration is resale; an AD-purchased Omega will command a higher resale price, although the increase is usually less than the discount you obtained from buying from a grey market seller.

I think the warranty cards for various brands could be the deal killer for me. Just having the physical card or lack thereof could mean thousands of dollars in value down the road. For a luminox, Ebel, Eterna, etc, probably not an issue. Not having the original cards on a Rolex or even Omega could be a big deal 20 years from now.

Don’t believe me? Look up the sales price on a Rolex 16610LV with papers and without. That watch is only 10 years old (give or take). I’m at the point in my neurotic watch collecting hobby that I only want complete sets. Funny that my 3590.50 is the only watch I have without papers but at least they offer the archive service to make me feel a little better 👍

I found this for my mother in law from Jommashop. $3800. Best price I have found for this specific model. No complaints from me or her.