Pricing for servicing multiple watches at one time

Posts
241
Likes
352
I'm sure every watchmaker have different ways to price their services but if I bring in multiple watches at one time, is it ok to ask for a discount? Asking here before I ask my watchmaker this so I don't make a fool out of myself.
 
Posts
4,991
Likes
18,535
I dont ask for a discount when I bring in multiple watches. My watchmaker has more then enough work so he does'nt really need me.
 
Posts
17,642
Likes
36,893
What part of his income would you suggest he forfeits in order to give you a discount?
 
Posts
7,810
Likes
35,456
I dont ask for a discount when I bring in multiple watches. My watchmaker has more then enough work so he does'nt really need me.

^This exactly^

After building up a decade long relationship with my WM I still don't ask for discount. What I sometimes get during drop off/pick up is a 'while I wait' service for small jobs such as a new crystal or crown swap, etc. This to me is worth more than a discount as he normally has a 6-9 week backlog of work.
 
Posts
241
Likes
352
What part of his income would you suggest he forfeits in order to give you a discount?

Well, the work I do, continuing customers are always valued and at the end of the day it's more work so I'm happy to give reasonable discounts.
 
Posts
241
Likes
352
^This exactly^

After building up a decade long relationship with my WM I still don't ask for discount. What I sometimes get during drop off/pick up is a 'while I wait' service for small jobs such as a new crystal or crown swap, etc. This to me is worth more than a discount as he normally has a 6-9 week backlog of work.

Makes sense. Thanks!
 
Posts
10,316
Likes
16,146
I don’t think the OP suggestion is unreasonable personally. But then I am tight. You can always ask…
 
Posts
7,635
Likes
21,906
Well, the work I do, continuing customers are always valued and at the end of the day it's more work so I'm happy to give reasonable discounts.
Law of supply and demand. Good watchmakers are dwindling in numbers and they have more clients than they can accommodate. Mine no longer wants me to send clients.
One of his colleagues who’s closer to my house was happy to open and inspect watches for me, and was insisting on doing it for free, but initially told me he wasn’t accepting new customers bringing watches for service.
Another time I went into the shop of a well known watchmaker dealer in the city, he said he no longer accepts watches for service unless they’re watches without any problem.

The reality is that they have more clients than they want. In some cases they only want to deal with people who understand there’s a risk and prepared to pay for the full value of their work involved.
 
Posts
241
Likes
352
Law of supply and demand. Good watchmakers are dwindling in numbers and they have more clients than they can accommodate. Mine no longer wants me to send clients.
One of his colleagues who’s closer to my house was happy to open and inspect watches for me, and was insisting on doing it for free, but initially told me he wasn’t accepting new customers bringing watches for service.
Another time I went into the shop of a well known watchmaker dealer in the city, he said he no longer accepts watches for service unless they’re watches without any problem.

The reality is that they have more clients than they want. In some cases they only want to deal with people who understand there’s a risk and prepared to pay for the full value of their work involved.

Thanks for the response. I'm still learning and this makes a lot of sense.
 
Posts
1,645
Likes
5,217
My watchmaker is a retired one, but he still has access to Omega parts.
He has a lot of work, so doesnt need my watches, but we developed a nice relationship and spend sometimes half an hour on the phone talking about movements. I am happy i can learn from him.
I normally tend to overpay him for what he charges me, since i am very happy with his work. I wish him long life, as he is getting old.
Edited:
 
Posts
339
Likes
2,305
Probably depends on your watchmaker. I use a couple of excellent folk who work individually and do a fabulous job. I wouldn’t ask for a discount from them - as others have said are busy and do a great job. They are professionals I respect and deserve to be remunerated.

If I was going to a larger shop / service dept of an AD then I would consider asking if it is the shop rather than the watchmaker who is taking the margin.
 
Posts
13,509
Likes
53,075
As a regular customer, my watchmaker has done tweaks for me for free, has gone above and beyond sourcing difficult to find parts for several of my old birds, resolved difficult problems and declined my attempts to compensate them for the extra labor. I would never dream of asking for a discount. They are already priced as a volume shop.
 
Posts
29,259
Likes
75,667
I'm sure every watchmaker have different ways to price their services but if I bring in multiple watches at one time, is it ok to ask for a discount? Asking here before I ask my watchmaker this so I don't make a fool out of myself.

It's an excellent strategy for beginning the search for a new watchmaker. 😉
 
Posts
3,807
Likes
10,432
I've had a watchmaker I did a lot of business with give me a discount before but I've never asked for one.
 
Posts
7,635
Likes
21,906
I should add there are many sleazy watchmakers who cut corners and will lie in order to charge you extra. If you have one who’s good and honest, who’s forthcoming about what he can do or not, and advises you on risks or best ways to minimize costs, believe me you’ll be more than willing to pay full price for the services provided. I have never blinked at any of my watchmakers requests, even if and when on occasion he has made a mistake— and that’s because I also know he has saved me a lot.
 
Posts
10,658
Likes
51,922
The only way I’ve seen discounts come about Is by becoming a regular customer and even then I didn’t ask it just happened. Perhaps you may fare better not having them all done at once but I don’t think discounts are a standard thing. when you drop off a watch and have a twenty minute conversation about random world affairs or what’s going on in town, that appears to be when you might see discounts.
 
Posts
5,059
Likes
15,583
When you work for multiple hours/days/weeks, does your employer ask you for a discount? I would tell my employer to ffff right off. Why should a watchmaker be any different?
 
Posts
5,082
Likes
15,693
You might want to start with bringing them just one watch to start, that way you can get a feel for each other as a watchmaker and client. Once you like each other, present your suitcase full of watches. Any “discount” you get might just be a negotiated window of turn-around time.
 
Posts
8,360
Likes
68,696
My (and most) good watch repairers give a guarantee of their work. If a problem arises during the guarantee period and consequent to their service/repair, they will generally deal with it and only charge you for postage